In email program it will say I am receiving an email but then the email
doesn't show up. I know who it's from and it's not on a block sender list.
Where is this email going? There is no spam folder that I can find. If there
is a spam folder, does anyone know where I can find it?

I would appreciate any help someone might be able to offer. Since I know
who the email is from, I want to be able to read it. Thank you.
--
Jean

Is it only from one person?

Have you checked other folders such as Deleted Items?

Do you have any blocked senders or message rules?

There would only be a spam folder if you had a spam program. Do you?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jean" wrote in message
news
In email program it will say I am receiving an email but then the email
doesn't show up. I know who it's from and it's not on a block sender
list.
Where is this email going? There is no spam folder that I can find. If
there
is a spam folder, does anyone know where I can find it?

I would appreciate any help someone might be able to offer. Since I know
who the email is from, I want to be able to read it. Thank you.
--
Jean

This is the first time I noticed this. So right now it is from only one
person (it is a company).

I did look in the deleted folders and it wasn't there. Four or five were
sent and they don't show up anywhere.

I don't have any blocked senders. I did figure out how to check that.

I don't know anything about message rules, what they are, or where you can
find them.

I have Norton Internet Security. I can't find anything about that in my OE.
I did talk to Norton this morning and the guy said to call back when it
happens again.

I've looked and looked and looked and I can't find the messages anywhere.
Nothing else has come in like this (that I know).

Thanks for helping. By the way my maiden name is Hagen!


--
Jean


"Bruce Hagen" wrote:

Is it only from one person?

Have you checked other folders such as Deleted Items?

Do you have any blocked senders or message rules?

There would only be a spam folder if you had a spam program. Do you?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jean" wrote in message
news
In email program it will say I am receiving an email but then the email
doesn't show up. I know who it's from and it's not on a block sender
list.
Where is this email going? There is no spam folder that I can find. If
there
is a spam folder, does anyone know where I can find it?

I would appreciate any help someone might be able to offer. Since I know
who the email is from, I want to be able to read it. Thank you.
--
Jean

"By the way my maiden name is Hagen!" German descent?

View | Current View. Make sure Show All Messages is the only option checked.

If it is that way already, I would highly suspect the problem is with
Norton.

I use, and recommend, AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning when
you see the option.

Norton, and McAfee, products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jean" wrote in message
...
This is the first time I noticed this. So right now it is from only one
person (it is a company).

I did look in the deleted folders and it wasn't there. Four or five were
sent and they don't show up anywhere.

I don't have any blocked senders. I did figure out how to check that.

I don't know anything about message rules, what they are, or where you can
find them.

I have Norton Internet Security. I can't find anything about that in my
OE.
I did talk to Norton this morning and the guy said to call back when it
happens again.

I've looked and looked and looked and I can't find the messages anywhere.
Nothing else has come in like this (that I know).

Thanks for helping. By the way my maiden name is Hagen!


--
Jean


"Bruce Hagen" wrote:

Is it only from one person?

Have you checked other folders such as Deleted Items?

Do you have any blocked senders or message rules?

There would only be a spam folder if you had a spam program. Do you?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jean" wrote in message
news
In email program it will say I am receiving an email but then the email
doesn't show up. I know who it's from and it's not on a block sender
list.
Where is this email going? There is no spam folder that I can find. If
there
is a spam folder, does anyone know where I can find it?

I would appreciate any help someone might be able to offer. Since I
know
who the email is from, I want to be able to read it. Thank you.
--
Jean

I checked the View stuff and it said show all messages. I had asked Norton
about this earlier but the guy didn't know. He said to call back right after
it happens. I'll do that next.

Thank you Bruce for your help. I appreciate it so much. Thanks!!!
--
Jean


"Bruce Hagen" wrote:

"By the way my maiden name is Hagen!" German descent? I don't know.

View | Current View. Make sure Show All Messages is the only option checked.

If it is that way already, I would highly suspect the problem is with
Norton.

I use, and recommend, AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning when
you see the option.

Norton, and McAfee, products are not Outlook Express friendly, and I don't
know of any OE-MVP that would recommend using them.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jean" wrote in message
...
This is the first time I noticed this. So right now it is from only one
person (it is a company).

I did look in the deleted folders and it wasn't there. Four or five were
sent and they don't show up anywhere.

I don't have any blocked senders. I did figure out how to check that.

I don't know anything about message rules, what they are, or where you can
find them.

I have Norton Internet Security. I can't find anything about that in my
OE.
I did talk to Norton this morning and the guy said to call back when it
happens again.

I've looked and looked and looked and I can't find the messages anywhere.
Nothing else has come in like this (that I know).

Thanks for helping. By the way my maiden name is Hagen!


--
Jean


"Bruce Hagen" wrote:

Is it only from one person?

Have you checked other folders such as Deleted Items?

Do you have any blocked senders or message rules?

There would only be a spam folder if you had a spam program. Do you?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jean" wrote in message
news In email program it will say I am receiving an email but then the email
doesn't show up. I know who it's from and it's not on a block sender
list.
Where is this email going? There is no spam folder that I can find. If
there
is a spam folder, does anyone know where I can find it?

I would appreciate any help someone might be able to offer. Since I
know
who the email is from, I want to be able to read it. Thank you.
--
Jean

If you don't get any satisfaction form Norton when this happens again, (they
are never going to admit their programs have a conflict with OE), download
AVG, it's free, and disable Norton just to test the problem. You can always
switch back.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jean" wrote in message
...
I checked the View stuff and it said show all messages. I had asked Norton
about this earlier but the guy didn't know. He said to call back right
after
it happens. I'll do that next.

Thank you Bruce for your help. I appreciate it so much. Thanks!!!
--
Jean


"Bruce Hagen" wrote:

"By the way my maiden name is Hagen!" German descent? I don't know.

View | Current View. Make sure Show All Messages is the only option
checked.

If it is that way already, I would highly suspect the problem is with
Norton.

I use, and recommend, AVG Free:
http://free.grisoft.com/doc/2/lng/us/tpl/v5
or:
http://www.grisoft.com/doc/40/lng/ww

When prompted, choose Custom Installation and *uncheck* e-mail scanning
when
you see the option.

Norton, and McAfee, products are not Outlook Express friendly, and I
don't
know of any OE-MVP that would recommend using them.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jean" wrote in message
...
This is the first time I noticed this. So right now it is from only
one
person (it is a company).

I did look in the deleted folders and it wasn't there. Four or five
were
sent and they don't show up anywhere.

I don't have any blocked senders. I did figure out how to check that.

I don't know anything about message rules, what they are, or where you
can
find them.

I have Norton Internet Security. I can't find anything about that in
my
OE.
I did talk to Norton this morning and the guy said to call back when it
happens again.

I've looked and looked and looked and I can't find the messages
anywhere.
Nothing else has come in like this (that I know).

Thanks for helping. By the way my maiden name is Hagen!


--
Jean


"Bruce Hagen" wrote:

Is it only from one person?

Have you checked other folders such as Deleted Items?

Do you have any blocked senders or message rules?

There would only be a spam folder if you had a spam program. Do you?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Jean" wrote in message
news In email program it will say I am receiving an email but then the
email
doesn't show up. I know who it's from and it's not on a block
sender
list.
Where is this email going? There is no spam folder that I can find.
If
there
is a spam folder, does anyone know where I can find it?

I would appreciate any help someone might be able to offer. Since I
know
who the email is from, I want to be able to read it. Thank you.
--
Jean