Hi,

I do not know the fix for your problem, however lets discuss, users, address
book and outlook express.

Instead of having multiple computers for each person the Windows operating
system allows one computer to serve individually for each person. In other
words, when a users logs on they are actually treated as they have their own
computer.

Just like a individual computer each user has their own Internet Explorer,
Outlook Express, Address Book, My Documents folder and etc. This is
accomplished by having a complete set of files and folders for each user.

Go to My Computer, choose your hard drive, choose Documents and Settings,
you will see a folder for each user.
-----------------

As each user has their own set of files, programs and etc. it is difficult
to see how you and your wife are having a problem with address book.
-----------------

The Address Book is part of the Windows operating system, when Windows was
installed it also installed the Address Book as a accessory

Choose start on the desktop, select Programs, select Accessories, and you
will find the Address Book.

Outlook Express and other programs, like Microsoft Works, use the Windows
Address Book.

As indicated above, each user is treated like having their own computer,
they have their own Address Book in their files.
----------------

Outlook Express has the ability to share it's use with different
individuals, Identities, not to be confused with users.

Remember, each user has their own Outlook Express, therefore each has the
ability to set up their own Identities.

For explanation of Identities, open Outlook Express, choose Help, choose
Contents and Index, on the Index tab scroll to Identities.

Ken

"randolindso" wrote in message
...
| I've read through countless forum discussions, websites, and M'soft
bulletins
| and still cannot make the Address Book work for other users on my
computer.
| I'm running xp media center (xp pro sp2), ie 6, with me on an
administrator
| account and my wife on a limited account. We like to use oe6 for e-mail
but
| when trying to set up her address book for it I get the error msg. about
| address book corrupted, etc. which was supposedly caused by kb911567.
I've
| tried setting her up as an administrative acct. and the address book opens
| but it's the address book from my admin. acct., not a new address book
| specifically for her. When I open her address book in windows explorer,
it
| shows two .wab files- administrator.wab and administrator.wab~, same as my
| address book. I suspect my problem has something to do with this since I
| presume her .wab files should be specific to her. I've tried the
kb918651,
| kb918766 fix to no avail. I've modified the registry to show ie and oe
| uninstalled so I could re-install them. That did not work. I think that
if I
| could modifiy her .wab files I could get her address book going but I'm
not
| quite sure what to do. Any help would be appreciated as I've been racking
my
| brain on this for about 2 weeks.

In my user account when I open Outlook Express/File/Identities/Manage
Identities I find "Main Identity" listed in all three boxes on that page.
And then, when I do the same under my wife's account, I also find "Main
Identity" in all three boxes. Does this mean I've configured our e-mail
accounts incorrectly or does this just mean that the identity of that
particular instance of OE that's open(my user account...or my wife's account)
is the "Main Identity" for that account?
"randolindso" wrote:

I've read through countless forum discussions, websites, and M'soft bulletins
and still cannot make the Address Book work for other users on my computer.
I'm running xp media center (xp pro sp2), ie 6, with me on an administrator
account and my wife on a limited account. We like to use oe6 for e-mail but
when trying to set up her address book for it I get the error msg. about
address book corrupted, etc. which was supposedly caused by kb911567. I've
tried setting her up as an administrative acct. and the address book opens
but it's the address book from my admin. acct., not a new address book
specifically for her. When I open her address book in windows explorer, it
shows two .wab files- administrator.wab and administrator.wab~, same as my
address book. I suspect my problem has something to do with this since I
presume her .wab files should be specific to her. I've tried the kb918651,
kb918766 fix to no avail. I've modified the registry to show ie and oe
uninstalled so I could re-install them. That did not work. I think that if I
could modifiy her .wab files I could get her address book going but I'm not
quite sure what to do. Any help would be appreciated as I've been racking my
brain on this for about 2 weeks.

I don't have extensive experience with OE identity use. Someone may offer a
more informed answer.

That said, the identities in use should have their own distinctive name. It
is doubtful that just renaming the second and third (Main) identities in use
will be the fix. It will likely be necessary to remove two of the identities
and begin again. When creating a new OE identity give it a new name.

A Guide to using OE Identities from Microsoft Support

OLEXP: How to Create and Use Identities in Outlook Express 5.x and 6.0

http://support.microsoft.com/default...b;EN-US;209169


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"randolindso" wrote in message
...
In my user account when I open Outlook Express/File/Identities/Manage
Identities I find "Main Identity" listed in all three boxes on that page.
And then, when I do the same under my wife's account, I also find "Main
Identity" in all three boxes. Does this mean I've configured our e-mail
accounts incorrectly or does this just mean that the identity of that
particular instance of OE that's open(my user account...or my wife's
account)
is the "Main Identity" for that account?
"randolindso" wrote:

I've read through countless forum discussions, websites, and M'soft
bulletins
and still cannot make the Address Book work for other users on my
computer.
I'm running xp media center (xp pro sp2), ie 6, with me on an
administrator
account and my wife on a limited account. We like to use oe6 for e-mail
but
when trying to set up her address book for it I get the error msg. about
address book corrupted, etc. which was supposedly caused by kb911567.
I've
tried setting her up as an administrative acct. and the address book opens
but it's the address book from my admin. acct., not a new address book
specifically for her. When I open her address book in windows explorer,
it
shows two .wab files- administrator.wab and administrator.wab~, same as my
address book. I suspect my problem has something to do with this since I
presume her .wab files should be specific to her. I've tried the
kb918651,
kb918766 fix to no avail. I've modified the registry to show ie and oe
uninstalled so I could re-install them. That did not work. I think that
if I
could modifiy her .wab files I could get her address book going but I'm
not
quite sure what to do. Any help would be appreciated as I've been racking
my
brain on this for about 2 weeks.

I have never seen multiple instances of a named Main Identity. I can only
suppose that when the extra identities were created, and asked for a name,
you repeatedly entered Main Identity for each one.

If this is the case, OE's WAB may just be totally confused.

Never seeing this before, I can only tell you what I believe will fix your
problem, but I am not sure if it will work. You need to do this for each
identity, but since they currently have the same name, you may have to
experiment a bit.

Start with ID#1 and:

File | Identity | Add New Identity. Create a new one and test it. If all is
well, you can import your messages from the old identity.

Repeat for each identity, but make sure you give each a specific name such
as randolindso number one, extra account, and Spare account. (Only
suggestions as long as each name is different).

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"randolindso" wrote in message
...
In my user account when I open Outlook Express/File/Identities/Manage
Identities I find "Main Identity" listed in all three boxes on that page.
And then, when I do the same under my wife's account, I also find "Main
Identity" in all three boxes. Does this mean I've configured our e-mail
accounts incorrectly or does this just mean that the identity of that
particular instance of OE that's open(my user account...or my wife's
account)
is the "Main Identity" for that account?
"randolindso" wrote:

I've read through countless forum discussions, websites, and M'soft
bulletins
and still cannot make the Address Book work for other users on my
computer.
I'm running xp media center (xp pro sp2), ie 6, with me on an
administrator
account and my wife on a limited account. We like to use oe6 for e-mail
but
when trying to set up her address book for it I get the error msg. about
address book corrupted, etc. which was supposedly caused by kb911567.
I've
tried setting her up as an administrative acct. and the address book
opens
but it's the address book from my admin. acct., not a new address book
specifically for her. When I open her address book in windows explorer,
it
shows two .wab files- administrator.wab and administrator.wab~, same as
my
address book. I suspect my problem has something to do with this since I
presume her .wab files should be specific to her. I've tried the
kb918651,
kb918766 fix to no avail. I've modified the registry to show ie and oe
uninstalled so I could re-install them. That did not work. I think that
if I
could modifiy her .wab files I could get her address book going but I'm
not
quite sure what to do. Any help would be appreciated as I've been
racking my
brain on this for about 2 weeks.

In OE, Tools, Options, Maintenance tab, Store Folder button
right click, Select All, Right click, copy, open NotePad, paste
Do this for each Identity.
Switch to your wife's user account.
Do the same thing.
Post the results into a reply.
--
Ron Sommer

"randolindso" wrote in message
...
In my user account when I open Outlook Express/File/Identities/Manage
Identities I find "Main Identity" listed in all three boxes on that page.
And then, when I do the same under my wife's account, I also find "Main
Identity" in all three boxes. Does this mean I've configured our e-mail
accounts incorrectly or does this just mean that the identity of that
particular instance of OE that's open(my user account...or my wife's
account)
is the "Main Identity" for that account?
"randolindso" wrote:

I've read through countless forum discussions, websites, and M'soft
bulletins
and still cannot make the Address Book work for other users on my
computer.
I'm running xp media center (xp pro sp2), ie 6, with me on an
administrator
account and my wife on a limited account. We like to use oe6 for e-mail
but
when trying to set up her address book for it I get the error msg. about
address book corrupted, etc. which was supposedly caused by kb911567.
I've
tried setting her up as an administrative acct. and the address book
opens
but it's the address book from my admin. acct., not a new address book
specifically for her. When I open her address book in windows explorer,
it
shows two .wab files- administrator.wab and administrator.wab~, same as
my
address book. I suspect my problem has something to do with this since I
presume her .wab files should be specific to her. I've tried the
kb918651,
kb918766 fix to no avail. I've modified the registry to show ie and oe
uninstalled so I could re-install them. That did not work. I think that
if I
could modifiy her .wab files I could get her address book going but I'm
not
quite sure what to do. Any help would be appreciated as I've been
racking my
brain on this for about 2 weeks.

Ron- My store Folder value is:C:\Documents and
Settings\HP_Administrator\Local Settings\Application
Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook
Express My wife's is C:\Documents and Settings\HP_Administrator\Local
Settings\Application
Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook
Express

"Ron Sommer" wrote:

In OE, Tools, Options, Maintenance tab, Store Folder button
right click, Select All, Right click, copy, open NotePad, paste
Do this for each Identity.
Switch to your wife's user account.
Do the same thing.
Post the results into a reply.
--
Ron Sommer

"randolindso" wrote in message
...
In my user account when I open Outlook Express/File/Identities/Manage
Identities I find "Main Identity" listed in all three boxes on that page.
And then, when I do the same under my wife's account, I also find "Main
Identity" in all three boxes. Does this mean I've configured our e-mail
accounts incorrectly or does this just mean that the identity of that
particular instance of OE that's open(my user account...or my wife's
account)
is the "Main Identity" for that account?
"randolindso" wrote:

I've read through countless forum discussions, websites, and M'soft
bulletins
and still cannot make the Address Book work for other users on my
computer.
I'm running xp media center (xp pro sp2), ie 6, with me on an
administrator
account and my wife on a limited account. We like to use oe6 for e-mail
but
when trying to set up her address book for it I get the error msg. about
address book corrupted, etc. which was supposedly caused by kb911567.
I've
tried setting her up as an administrative acct. and the address book
opens
but it's the address book from my admin. acct., not a new address book
specifically for her. When I open her address book in windows explorer,
it
shows two .wab files- administrator.wab and administrator.wab~, same as
my
address book. I suspect my problem has something to do with this since I
presume her .wab files should be specific to her. I've tried the
kb918651,
kb918766 fix to no avail. I've modified the registry to show ie and oe
uninstalled so I could re-install them. That did not work. I think that
if I
could modifiy her .wab files I could get her address book going but I'm
not
quite sure what to do. Any help would be appreciated as I've been
racking my
brain on this for about 2 weeks.

Unfortunately, I must go to work now, Ron, Frank, whoever. I sure do
appreciate your help and please post any responses you have and I'll look for
them this pm. I sure would like to resolve this.

"randolindso" wrote:

Ron- My store Folder value is:C:\Documents and
Settings\HP_Administrator\Local Settings\Application
Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook
Express My wife's is C:\Documents and Settings\HP_Administrator\Local
Settings\Application
Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook
Express

"Ron Sommer" wrote:

In OE, Tools, Options, Maintenance tab, Store Folder button
right click, Select All, Right click, copy, open NotePad, paste
Do this for each Identity.
Switch to your wife's user account.
Do the same thing.
Post the results into a reply.
--
Ron Sommer

"randolindso" wrote in message
...
In my user account when I open Outlook Express/File/Identities/Manage
Identities I find "Main Identity" listed in all three boxes on that page.
And then, when I do the same under my wife's account, I also find "Main
Identity" in all three boxes. Does this mean I've configured our e-mail
accounts incorrectly or does this just mean that the identity of that
particular instance of OE that's open(my user account...or my wife's
account)
is the "Main Identity" for that account?
"randolindso" wrote:

I've read through countless forum discussions, websites, and M'soft
bulletins
and still cannot make the Address Book work for other users on my
computer.
I'm running xp media center (xp pro sp2), ie 6, with me on an
administrator
account and my wife on a limited account. We like to use oe6 for e-mail
but
when trying to set up her address book for it I get the error msg. about
address book corrupted, etc. which was supposedly caused by kb911567.
I've
tried setting her up as an administrative acct. and the address book
opens
but it's the address book from my admin. acct., not a new address book
specifically for her. When I open her address book in windows explorer,
it
shows two .wab files- administrator.wab and administrator.wab~, same as
my
address book. I suspect my problem has something to do with this since I
presume her .wab files should be specific to her. I've tried the
kb918651,
kb918766 fix to no avail. I've modified the registry to show ie and oe
uninstalled so I could re-install them. That did not work. I think that
if I
could modifiy her .wab files I could get her address book going but I'm
not
quite sure what to do. Any help would be appreciated as I've been
racking my
brain on this for about 2 weeks.

After seeing that the identities are the same I created new ones for my wife
and me. It did not solve the problem. I still get error msgs. when trying to
open address book in her user profile.

"randolindso" wrote:

Unfortunately, I must go to work now, Ron, Frank, whoever. I sure do
appreciate your help and please post any responses you have and I'll look for
them this pm. I sure would like to resolve this.

"randolindso" wrote:

Ron- My store Folder value is:C:\Documents and
Settings\HP_Administrator\Local Settings\Application
Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook
Express My wife's is C:\Documents and Settings\HP_Administrator\Local
Settings\Application
Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook
Express

"Ron Sommer" wrote:

In OE, Tools, Options, Maintenance tab, Store Folder button
right click, Select All, Right click, copy, open NotePad, paste
Do this for each Identity.
Switch to your wife's user account.
Do the same thing.
Post the results into a reply.
--
Ron Sommer

"randolindso" wrote in message
...
In my user account when I open Outlook Express/File/Identities/Manage
Identities I find "Main Identity" listed in all three boxes on that page.
And then, when I do the same under my wife's account, I also find "Main
Identity" in all three boxes. Does this mean I've configured our e-mail
accounts incorrectly or does this just mean that the identity of that
particular instance of OE that's open(my user account...or my wife's
account)
is the "Main Identity" for that account?
"randolindso" wrote:

I've read through countless forum discussions, websites, and M'soft
bulletins
and still cannot make the Address Book work for other users on my
computer.
I'm running xp media center (xp pro sp2), ie 6, with me on an
administrator
account and my wife on a limited account. We like to use oe6 for e-mail
but
when trying to set up her address book for it I get the error msg. about
address book corrupted, etc. which was supposedly caused by kb911567.
I've
tried setting her up as an administrative acct. and the address book
opens
but it's the address book from my admin. acct., not a new address book
specifically for her. When I open her address book in windows explorer,
it
shows two .wab files- administrator.wab and administrator.wab~, same as
my
address book. I suspect my problem has something to do with this since I
presume her .wab files should be specific to her. I've tried the
kb918651,
kb918766 fix to no avail. I've modified the registry to show ie and oe
uninstalled so I could re-install them. That did not work. I think that
if I
could modifiy her .wab files I could get her address book going but I'm
not
quite sure what to do. Any help would be appreciated as I've been
racking my
brain on this for about 2 weeks.

You need to create new user accounts for you and your wife.
From a post by Malke:
make a
new account and copy the data from the other two into it. If you want
the new account to have the same settings as one of the other accounts,
follow the instructions at the link below. Otherwise, just copy over
your data. You will need to log into the new account once before you
can copy anything to it.

Copy a User Account -
http://support.microsoft.com/default.aspx?kbid=811151
--
Ron Sommer

"randolindso" wrote in message
...
Unfortunately, I must go to work now, Ron, Frank, whoever. I sure do
appreciate your help and please post any responses you have and I'll look
for
them this pm. I sure would like to resolve this.

"randolindso" wrote:

Ron- My store Folder value is:C:\Documents and
Settings\HP_Administrator\Local Settings\Application
Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook
Express My wife's is C:\Documents and
Settings\HP_Administrator\Local
Settings\Application
Data\Identities\{D190EE07-1887-4595-8F62-6253114299D2}\Microsoft\Outlook
Express

"Ron Sommer" wrote:

In OE, Tools, Options, Maintenance tab, Store Folder button
right click, Select All, Right click, copy, open NotePad, paste
Do this for each Identity.
Switch to your wife's user account.
Do the same thing.
Post the results into a reply.
--
Ron Sommer

"randolindso" wrote in message
...
In my user account when I open Outlook Express/File/Identities/Manage
Identities I find "Main Identity" listed in all three boxes on that
page.
And then, when I do the same under my wife's account, I also find
"Main
Identity" in all three boxes. Does this mean I've configured our
e-mail
accounts incorrectly or does this just mean that the identity of that
particular instance of OE that's open(my user account...or my wife's
account)
is the "Main Identity" for that account?
"randolindso" wrote:

I've read through countless forum discussions, websites, and M'soft
bulletins
and still cannot make the Address Book work for other users on my
computer.
I'm running xp media center (xp pro sp2), ie 6, with me on an
administrator
account and my wife on a limited account. We like to use oe6 for
e-mail
but
when trying to set up her address book for it I get the error msg.
about
address book corrupted, etc. which was supposedly caused by
kb911567.
I've
tried setting her up as an administrative acct. and the address book
opens
but it's the address book from my admin. acct., not a new address
book
specifically for her. When I open her address book in windows
explorer,
it
shows two .wab files- administrator.wab and administrator.wab~, same
as
my
address book. I suspect my problem has something to do with this
since I
presume her .wab files should be specific to her. I've tried the
kb918651,
kb918766 fix to no avail. I've modified the registry to show ie and
oe
uninstalled so I could re-install them. That did not work. I think
that
if I
could modifiy her .wab files I could get her address book going but
I'm
not
quite sure what to do. Any help would be appreciated as I've been
racking my
brain on this for about 2 weeks.

I just read some more M'soft literature about the address book in regards to
the registry settings for WAB....
HKEY_CURRENT_USER/Software/Microsoft/WAB/WAB4/WAB File Name....The data for
this key on my pc is" C:\Documents and Settings\Administrator\Application
Data\Microsoft\Address Book\Administrator.wab". Can someone with OE address
book working correctly compare their registry data to this? Thanks in
advance.

"randolindso" wrote:

I've read through countless forum discussions, websites, and M'soft bulletins
and still cannot make the Address Book work for other users on my computer.
I'm running xp media center (xp pro sp2), ie 6, with me on an administrator
account and my wife on a limited account. We like to use oe6 for e-mail but
when trying to set up her address book for it I get the error msg. about
address book corrupted, etc. which was supposedly caused by kb911567. I've
tried setting her up as an administrative acct. and the address book opens
but it's the address book from my admin. acct., not a new address book
specifically for her. When I open her address book in windows explorer, it
shows two .wab files- administrator.wab and administrator.wab~, same as my
address book. I suspect my problem has something to do with this since I
presume her .wab files should be specific to her. I've tried the kb918651,
kb918766 fix to no avail. I've modified the registry to show ie and oe
uninstalled so I could re-install them. That did not work. I think that if I
could modifiy her .wab files I could get her address book going but I'm not
quite sure what to do. Any help would be appreciated as I've been racking my
brain on this for about 2 weeks.