Im having a problem with oe6 were when inserting a image into a email, it
never is recived, it goes to the sent items, and never recive a bounce back,
but the person never gets it, inlcuding when I tried myself. The computer
has win xp sp2,

Any thouhts or ideas of what to try?

Is the entire e-mail never received? Or just the image?

What happens if you send it to yourself?

Is the image visible in Sent Items? If it was, then it was received by your
ISP intact and the problem lies from that point on.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"blackwdl" wrote in message
...
Im having a problem with oe6 were when inserting a image into a email, it
never is recived, it goes to the sent items, and never recive a bounce
back,
but the person never gets it, inlcuding when I tried myself. The computer
has win xp sp2,

Any thouhts or ideas of what to try?

"Bruce Hagen" a écrit dans le message de news:
...
Is the entire e-mail never received? Or just the image?

What happens if you send it to yourself?

Is the image visible in Sent Items? If it was, then it was received by
your ISP intact and the problem lies from that point on.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"blackwdl" wrote in message
...
Im having a problem with oe6 were when inserting a image into a email, it
never is recived, it goes to the sent items, and never recive a bounce
back,
but the person never gets it, inlcuding when I tried myself. The
computer
has win xp sp2,

Any thouhts or ideas of what to try?

If the message makes it to the Sent Items folder, then OE got
confirmation from the SMTP mail server that it got the message.

I presume that messages make it OK if they don't include the inserted
image. That means that something is filtering based on content, rather
than a bad e-mail address.

Are you doing Insert, File Attachment or Picture? If you try the other
does it work?

Since you have a problem sending to yourself, the first place to look
would be outbound virus scanning. If you enable that in your anti-virus
program, it inserts itself between Outlook Express and the real SMTP
mail server. It tells OE that it is the mail server and may tell OE
that it has accepted the message when it may later block it as a virus.
Disable the outbound virus scanning.

The other place it could be filtered out would be the recipient's spam
or virus filtering, either on their ISP's mail server or their PC.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"blackwdl" wrote in message
...
Im having a problem with oe6 were when inserting a image into a email,
it
never is recived, it goes to the sent items, and never recive a bounce
back,
but the person never gets it, inlcuding when I tried myself. The
computer
has win xp sp2,

Any thouhts or ideas of what to try?

"blackwdl" wrote in message
...
Im having a problem with oe6 were when inserting a image into a email, it
never is recived, it goes to the sent items, and never recive a bounce
back,
but the person never gets it, inlcuding when I tried myself. The computer
has win xp sp2,

Any thouhts or ideas of what to try?

Is the message HTML or plain text?
If it's HTML go to Tools | Options | Send and click HTML Settings. Is send
pictures with messages checked?

--
Frank Saunders, MS-MVP, OE/WM
Please reply in newsgroup.

ok, the message does go to the sent items, and seems as if it goes through.
But when it has a image inserted into the body of the email the message is
never recived. Like it disapears, it works fine when there is no pics
inserted. I know its not a problem with the size of the pic. Also
attaching the image works fine to.

The image is visible in sent items

we tried uninstalling the nortons, and disabling it, since i cant even send
it to myself it doesnt seem like it is being caught by a spam filter.

It is using html and the send pic with message is also checked

"Frank Saunders, MS-MVP, OE/WM" wrote:

"blackwdl" wrote in message
...
Im having a problem with oe6 were when inserting a image into a email, it
never is recived, it goes to the sent items, and never recive a bounce
back,
but the person never gets it, inlcuding when I tried myself. The computer
has win xp sp2,

Any thouhts or ideas of what to try?

Is the message HTML or plain text?
If it's HTML go to Tools | Options | Send and click HTML Settings. Is send
pictures with messages checked?

--
Frank Saunders, MS-MVP, OE/WM
Please reply in newsgroup.

You may want to record an smtp.log which will show more details about
outgoing mail.

To create an SMTP.log In OE5+, go to Tools, Options, Maintenance,
Troubleshooting, Mail
You may need to close OE after doing the send for the log to get written
to disk.
The log will be in the Store Folder which is listed in Tools, Options,
Maintenance, Store Folder.

Send the same picture twice, once Inserted and once attached and see if
there is any difference in the log.

You may want to try contacting your ISP to see if they can track the
message on their SMTP mail server. Depending on the ISP, they may or
may not be helpful.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"blackwdl" wrote in message
...
ok, the message does go to the sent items, and seems as if it goes
through.
But when it has a image inserted into the body of the email the
message is
never recived. Like it disapears, it works fine when there is no pics
inserted. I know its not a problem with the size of the pic. Also
attaching the image works fine to.

The image is visible in sent items

we tried uninstalling the nortons, and disabling it, since i cant even
send
it to myself it doesnt seem like it is being caught by a spam filter.

It is using html and the send pic with message is also checked

"Frank Saunders, MS-MVP, OE/WM" wrote:

"blackwdl" wrote in message
...
Im having a problem with oe6 were when inserting a image into a
email, it
never is recived, it goes to the sent items, and never recive a
bounce
back,
but the person never gets it, inlcuding when I tried myself. The
computer
has win xp sp2,

Any thouhts or ideas of what to try?

Is the message HTML or plain text?
If it's HTML go to Tools | Options | Send and click HTML Settings.
Is send
pictures with messages checked?

--
Frank Saunders, MS-MVP, OE/WM
Please reply in newsgroup.

"blackwdl" wrote in message
...
ok, the message does go to the sent items, and seems as if it goes
through.
But when it has a image inserted into the body of the email the message is
never recived. Like it disapears, it works fine when there is no pics
inserted. I know its not a problem with the size of the pic. Also
attaching the image works fine to.

The image is visible in sent items

we tried uninstalling the nortons, and disabling it, since i cant even
send
it to myself it doesnt seem like it is being caught by a spam filter.

It is using html and the send pic with message is also checked

"Frank Saunders, MS-MVP, OE/WM" wrote:

"blackwdl" wrote in message
...
Im having a problem with oe6 were when inserting a image into a email,
it
never is recived, it goes to the sent items, and never recive a bounce
back,
but the person never gets it, inlcuding when I tried myself. The
computer
has win xp sp2,

Any thouhts or ideas of what to try?

Is the message HTML or plain text?
If it's HTML go to Tools | Options | Send and click HTML Settings. Is
send
pictures with messages checked?

--
Frank Saunders, MS-MVP, OE/WM
Please reply in newsgroup.


This is usually caused by an anti-spam program or an anti-virus set to scan
email. Turn off any anti-spam program.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP, OE/WM
Please reply in newsgroup.