I sometimes send email with attachments in the 1-5 MB range. I am getting
an error message stating the email was not sent, there is no copy in the
sent folder, the error message information is totally blank, but the email
goes out.

I am using a Dell 8400, Win XP Pro SP2, Norton AV is turned off for outbound
email (didn't make a difference so I am turning it back on), and have a
cable broadband connection. There is a 10 MB limit on email accounts I am
using.

This started about two months ago, and I suspect it is from one of the
Updates from Microsoft. I have no idea which one.

The error occurs on multiple accounts.

Can someone help me with this, please?

Thanks!

W. G. Davis

Your current Identity may have been damaged by NAV's Email Protection,
especially if its the default Main Identity. Disable Email Protection
totally then try one or more of your accounts in a new Named Identity (File
Identities Add new identity). Assuming all is well, (1) compact all
folders in the old identity, (2) import messages from the old identity into
the new one, and then (3) delete the old one (File Identities Manage
Identities).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://insideoe.tomsterdam.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.

Understand, too that any attachment adds ~35% markup to the size of the
message (e.g., 10KB email + 5MB attachment = 6.75MB message).
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org



William G. Davis wrote:
I sometimes send email with attachments in the 1-5 MB range. I am getting
an error message stating the email was not sent, there is no copy in the
sent folder, the error message information is totally blank, but the email
goes out.

I am using a Dell 8400, Win XP Pro SP2, Norton AV is turned off for
outbound email (didn't make a difference so I am turning it back on), and
have a cable broadband connection. There is a 10 MB limit on email
accounts I am using.

This started about two months ago, and I suspect it is from one of the
Updates from Microsoft. I have no idea which one.

The error occurs on multiple accounts.

Can someone help me with this, please?

Thanks!

W. G. Davis

OLEXP: ErrMsg The Message Could Not Be Sent An Error Has Occurred
http://support.microsoft.com/?kbid=179503
http://support.microsoft.com/?kbid=177884
http://support.microsoft.com/?kbid=190296
http://support.microsoft.com/?kbid=299467


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"William G. Davis" wrote in message
...
I sometimes send email with attachments in the 1-5 MB range. I am
getting
an error message stating the email was not sent, there is no copy in
the
sent folder, the error message information is totally blank, but the
email
goes out.

I am using a Dell 8400, Win XP Pro SP2, Norton AV is turned off for
outbound
email (didn't make a difference so I am turning it back on), and have
a
cable broadband connection. There is a 10 MB limit on email accounts
I am
using.

This started about two months ago, and I suspect it is from one of the
Updates from Microsoft. I have no idea which one.

The error occurs on multiple accounts.

Can someone help me with this, please?

Thanks!

W. G. Davis