my internet doesnt work. im on a dell laptop that i purchased last year and
the wireless internet connection worked fine when i first got it. then it
stopped working for a reason unknown to me! however, about 4months ago, i
turned on my laptop to find every single file, every single thing i had ever
saved had disappeared. Nothing was saved, and the computer did the usual
introductory tour when first turned on after purchase. i was annoyed,
however my internet worked. the next day, i turn it on to find all my files,
songs and word documents back, and the internet not working. it has not
worked since that time.

I would sincerely appreciateany help you could give me.

Thanks,
Susannah Symes.