I have a relative who is using Outlook Express 6 SP2. When new
emails arrive, OE highlights them in bold text. That is a quick way to know
which ones are new. Once a message is read, the bold font goes away. Yet
on his computer, new messages are not in bold. How can this be fixed?

Hi,

Will any new message display as bold.

To test, open Inbox, select message, choose Edit, on it's menu choose Mark
as Unread.

Ken

"History Fan" wrote in message
...
| I have a relative who is using Outlook Express 6 SP2. When new
| emails arrive, OE highlights them in bold text. That is a quick way to
know
| which ones are new. Once a message is read, the bold font goes away. Yet
| on his computer, new messages are not in bold. How can this be fixed?
|
|

"Ken" wrote in message
...
Hi,

Will any new message display as bold.

To test, open Inbox, select message, choose Edit, on it's menu choose Mark
as Unread.

Ken

"History Fan" wrote in message
...
| I have a relative who is using Outlook Express 6 SP2. When new
| emails arrive, OE highlights them in bold text. That is a quick way to
know
| which ones are new. Once a message is read, the bold font goes away.
Yet
| on his computer, new messages are not in bold. How can this be fixed?
|
|




I was in control of his PC early this morning using Remote
Assistance. I sent him a couple of emails. They arrived fine, but were
not high-lighted. Haven't tried your suggestion yet.

Did you see this yourself? Is it possible that all message headers are
actually bold, read or unread, rather than all *not bold*? This has an
explanation.

This can happen if your desktop icon font is set to bold. Go to: Control
Panel | Display | Appearance | Advanced. In the Item box, scroll down to
Icon and click the *B* once to return the fonts to normal. Also, the font
size should be set to 8. (Mine are Tahoma - 8). OK and Apply.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"History Fan" wrote in message
...
I have a relative who is using Outlook Express 6 SP2. When new
emails arrive, OE highlights them in bold text. That is a quick way to
know which ones are new. Once a message is read, the bold font goes away.
Yet on his computer, new messages are not in bold. How can this be fixed?

"Bruce Hagen" wrote in message
...
Did you see this yourself? Is it possible that all message headers are
actually bold, read or unread, rather than all *not bold*? This has an
explanation.

This can happen if your desktop icon font is set to bold. Go to: Control
Panel | Display | Appearance | Advanced. In the Item box, scroll down to
Icon and click the *B* once to return the fonts to normal. Also, the font
size should be set to 8. (Mine are Tahoma - 8). OK and Apply.
--

My relative sent me an email early today complaining that his new
mail was not highlighted in bold text. I took over his PC via Remote
Assistance. I sent a couple of emails to him. They arrived on time, but
were not in bold text. None of the messages in his Inbox were bold. His
eyesight is not the best, and he has the font set at a large number,
certainly higher than 8.

"History Fan" wrote in message
...
"Bruce Hagen" wrote in message
...
Did you see this yourself? Is it possible that all message headers are
actually bold, read or unread, rather than all *not bold*? This has an
explanation.

This can happen if your desktop icon font is set to bold. Go to: Control
Panel | Display | Appearance | Advanced. In the Item box, scroll down to
Icon and click the *B* once to return the fonts to normal. Also, the font
size should be set to 8. (Mine are Tahoma - 8). OK and Apply.
--

My relative sent me an email early today complaining that his new
mail was not highlighted in bold text. I took over his PC via Remote
Assistance. I sent a couple of emails to him. They arrived on time, but
were not in bold text. None of the messages in his Inbox were bold. His
eyesight is not the best, and he has the font set at a large number,
certainly higher than 8.


My gut tells me it is something in the Appearance tab settings, but if
not.....

Is the word Inbox in the folder tree bold?

Next to the message header, is the envelope open, or closed?

Any rules such as:

For all messages
Mark as read

If nothing above pans out, may have a damaged identity especially if it is
the default Main Identity. File | Identity | Add New Identity. Create a new
one and test it. If all is well, you can import your messages from the old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

Any rules such as:

For all messages
Mark as read


Next time I take over his PC, I'll check for that.

"History Fan" wrote in message
...
Any rules such as:

For all messages
Mark as read


Next time I take over his PC, I'll check for that.



I just checked his PC via Remote Assistance 5 minutes ago. He, or
somebody had created some weird mail rules. One of them was exactly as you
described above. I deleted them, and now new mail is in bold text again.
Thanks for the suggestion.

You're welcome, and thank you very much for posting back with the results.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"History Fan" wrote in message
...
"History Fan" wrote in message
...
Any rules such as:

For all messages
Mark as read


Next time I take over his PC, I'll check for that.



I just checked his PC via Remote Assistance 5 minutes ago. He, or
somebody had created some weird mail rules. One of them was exactly as
you described above. I deleted them, and now new mail is in bold text
again. Thanks for the suggestion.