Thank you,. Jim.

I have 8 identities. They are in individual folders named outlook.
Each identity has a folder named with a string of numbers/letters.
Within that folder is "microsoft" folder and within that folder is the
"outlook" folder with the DBX files.
If I read you corectly I would have to create one folder for each
identity and move the DBX files into it and then try OE again.
I'll go with that ...
Selene

Jim Pickering wrote:
You could try it, but that won't solve the problem with the corrupted store
folder. Review the info in this article if you want to try it although if
you have XP patched to SP2, you have to uninstall SP2 before doing what the
article outlines:

How to Reinstall or Repair Internet Explorer and Outlook Express in Windows
XP:
http://support.microsoft.com/default...;en-us;Q318378

I would think it easiest to move the DBX files to a folder you create and
see if you can then open OE before you begin to toy with the idea of
reinstalling. But, it's your computer and your choice although I know what
mine would be.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.



"selene" wrote in message
oups.com...
Jim,

Wouldn't it be easier to reinstall IE6 with OE6?
Selene

Jim Pickering wrote:
Here's one place to start:
http://www.insideoe.com/problems/per...ce.htm#nostart

Basically it sounds like corruption of your stored messages. If you only
use one identity in Outlook Express, there should be a single folder
containing all of your DBX files (which are marked as hidden in Windows
XP).
What you need to do it either rename the folder containing those DBX
files,
or open the folder and "Move" vs. Copy those files to another folder you
create for them. Outlook Express should then be able to open, although
your
mail folders will be empty. Once it opens, you can try using the menu,
File/Import/Messages, selecting OE6 and From a Message Store and point to
either the renamed folder with the DBX files or the folder you created
that
now contains them. If they do not all import correctly, then you will
need
a 3rd party utility to recover them.

Post back with advice on success or lack thereof and we'll go from there,
but please read the info at the link above first. Good luck.
--
Jim Pickering, MVP, Outlook Express

"selene" wrote in message
ups.com...
Jim -- Thank you --

Here's the missing info: I use WinXP

I have 2 msoe.dll files:

\Program Files\Outlook Express with msoe.dll version
6.0.2900.2869

\Program Files\WINDOWS\Outlook Express with msoe.dll version
6.0.2600.0


Don't remember compacting files ever--
selene


selene wrote:
My OE6 suddenly won't open.
I get the message that an instance of the program is already running,
and to restart my computer.

However, when I do that., OE6 still doesn't open and the same message
appears...

Help!! selene

Jim - it worked!!!!!!!!!!!!! Oh my -- : -)
Outlook opens again!!

What about those DBX folders/files? If one is corrupted is there a way
to find out which one and put the good files back?

Selene

Jim Pickering wrote:
I would think it easiest to move the DBX files to a folder you create and
see if you can then open OE before you begin to toy with the idea of
reinstalling. But, it's your computer and your choice although I know what
mine would be.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.



"selene" wrote in message
oups.com...
Jim,

Wouldn't it be easier to reinstall IE6 with OE6?
Selene

Jim Pickering wrote:
Here's one place to start:
http://www.insideoe.com/problems/per...ce.htm#nostart

Basically it sounds like corruption of your stored messages. If you only
use one identity in Outlook Express, there should be a single folder
containing all of your DBX files (which are marked as hidden in Windows
XP).
What you need to do it either rename the folder containing those DBX
files,
or open the folder and "Move" vs. Copy those files to another folder you
create for them. Outlook Express should then be able to open, although
your
mail folders will be empty. Once it opens, you can try using the menu,
File/Import/Messages, selecting OE6 and From a Message Store and point to
either the renamed folder with the DBX files or the folder you created
that
now contains them. If they do not all import correctly, then you will
need
a 3rd party utility to recover them.

Post back with advice on success or lack thereof and we'll go from there,
but please read the info at the link above first. Good luck.
--
Jim Pickering, MVP, Outlook Express

"selene" wrote in message
ups.com...
Jim -- Thank you --

Here's the missing info: I use WinXP

I have 2 msoe.dll files:

\Program Files\Outlook Express with msoe.dll version
6.0.2900.2869

\Program Files\WINDOWS\Outlook Express with msoe.dll version
6.0.2600.0


Don't remember compacting files ever--
selene


selene wrote:
My OE6 suddenly won't open.
I get the message that an instance of the program is already running,
and to restart my computer.

However, when I do that., OE6 still doesn't open and the same message
appears...

Help!! selene

See he www.oehelp.com/OETips.aspx#4

Also see points 2 and 3 on that page for the future and backup frequently.

steve

"selene" wrote in message
oups.com...
Jim - it worked!!!!!!!!!!!!! Oh my -- : -)
Outlook opens again!!

What about those DBX folders/files? If one is corrupted is there a way
to find out which one and put the good files back?

Selene

Jim Pickering wrote:
I would think it easiest to move the DBX files to a folder you create and
see if you can then open OE before you begin to toy with the idea of
reinstalling. But, it's your computer and your choice although I know
what
mine would be.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.



"selene" wrote in message
oups.com...
Jim,

Wouldn't it be easier to reinstall IE6 with OE6?
Selene

Jim Pickering wrote:
Here's one place to start:
http://www.insideoe.com/problems/per...ce.htm#nostart

Basically it sounds like corruption of your stored messages. If you
only
use one identity in Outlook Express, there should be a single folder
containing all of your DBX files (which are marked as hidden in
Windows
XP).
What you need to do it either rename the folder containing those DBX
files,
or open the folder and "Move" vs. Copy those files to another folder
you
create for them. Outlook Express should then be able to open,
although
your
mail folders will be empty. Once it opens, you can try using the
menu,
File/Import/Messages, selecting OE6 and From a Message Store and point
to
either the renamed folder with the DBX files or the folder you created
that
now contains them. If they do not all import correctly, then you will
need
a 3rd party utility to recover them.

Post back with advice on success or lack thereof and we'll go from
there,
but please read the info at the link above first. Good luck.
--
Jim Pickering, MVP, Outlook Express

"selene" wrote in message
ups.com...
Jim -- Thank you --

Here's the missing info: I use WinXP

I have 2 msoe.dll files:

\Program Files\Outlook Express with msoe.dll version
6.0.2900.2869

\Program Files\WINDOWS\Outlook Express with msoe.dll version
6.0.2600.0


Don't remember compacting files ever--
selene


selene wrote:
My OE6 suddenly won't open.
I get the message that an instance of the program is already
running,
and to restart my computer.

However, when I do that., OE6 still doesn't open and the same
message
appears...

Help!! selene

Steve has already posted some good advice and after reading his links, try
importing from the folders you created (when you have the appropriate
identity opened) and see if it works. If not, you'll need one of Steve's
utilities (such as DBXtract or DBXpress) to extract the messages from the
damaged folders. You can then just drag/drop them into the Preview Pane of
the appropriate folder to store them.

As always, when using Outlook Express, compact your message store folder(s)
routinely, at least weekly. Good luck.
--
Jim Pickering, MVP, Outlook Express

"selene" wrote in message
oups.com...
Jim - it worked!!!!!!!!!!!!! Oh my -- : -)
Outlook opens again!!

What about those DBX folders/files? If one is corrupted is there a way
to find out which one and put the good files back?

Selene

Jim Pickering wrote:
I would think it easiest to move the DBX files to a folder you create and
see if you can then open OE before you begin to toy with the idea of
reinstalling. But, it's your computer and your choice although I know
what
mine would be.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.



"selene" wrote in message
oups.com...
Jim,

Wouldn't it be easier to reinstall IE6 with OE6?
Selene

Jim Pickering wrote:
Here's one place to start:
http://www.insideoe.com/problems/per...ce.htm#nostart

Basically it sounds like corruption of your stored messages. If you
only
use one identity in Outlook Express, there should be a single folder
containing all of your DBX files (which are marked as hidden in
Windows
XP).
What you need to do it either rename the folder containing those DBX
files,
or open the folder and "Move" vs. Copy those files to another folder
you
create for them. Outlook Express should then be able to open,
although
your
mail folders will be empty. Once it opens, you can try using the
menu,
File/Import/Messages, selecting OE6 and From a Message Store and point
to
either the renamed folder with the DBX files or the folder you created
that
now contains them. If they do not all import correctly, then you will
need
a 3rd party utility to recover them.

Post back with advice on success or lack thereof and we'll go from
there,
but please read the info at the link above first. Good luck.
--
Jim Pickering, MVP, Outlook Express

"selene" wrote in message
ups.com...
Jim -- Thank you --

Here's the missing info: I use WinXP

I have 2 msoe.dll files:

\Program Files\Outlook Express with msoe.dll version
6.0.2900.2869

\Program Files\WINDOWS\Outlook Express with msoe.dll version
6.0.2600.0


Don't remember compacting files ever--
selene


selene wrote:
My OE6 suddenly won't open.
I get the message that an instance of the program is already
running,
and to restart my computer.

However, when I do that., OE6 still doesn't open and the same
message
appears...

Help!! selene

"Jim Pickering" wrote in message
...
Steve has already posted some good advice and after reading his links, try
importing from the folders you created (when you have the appropriate
identity opened) and see if it works. If not, you'll need one of Steve's
utilities (such as DBXtract or DBXpress) to extract the messages from the
damaged folders. You can then just drag/drop them into the Preview Pane
of the appropriate folder to store them.

As always, when using Outlook Express, compact your message store
folder(s) routinely, at least weekly. Good luck.
--
Jim Pickering, MVP, Outlook Express

"selene" wrote in message
oups.com...
Jim - it worked!!!!!!!!!!!!! Oh my -- : -)
Outlook opens again!!

What about those DBX folders/files? If one is corrupted is there a way
to find out which one and put the good files back?

Selene

Jim Pickering wrote:
I would think it easiest to move the DBX files to a folder you create
and
see if you can then open OE before you begin to toy with the idea of
reinstalling. But, it's your computer and your choice although I know
what
mine would be.
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.



"selene" wrote in message
oups.com...
Jim,

Wouldn't it be easier to reinstall IE6 with OE6?
Selene

Jim Pickering wrote:
Here's one place to start:
http://www.insideoe.com/problems/per...ce.htm#nostart

Basically it sounds like corruption of your stored messages. If you
only
use one identity in Outlook Express, there should be a single folder
containing all of your DBX files (which are marked as hidden in
Windows
XP).
What you need to do it either rename the folder containing those DBX
files,
or open the folder and "Move" vs. Copy those files to another folder
you
create for them. Outlook Express should then be able to open,
although
your
mail folders will be empty. Once it opens, you can try using the
menu,
File/Import/Messages, selecting OE6 and From a Message Store and
point to
either the renamed folder with the DBX files or the folder you
created
that
now contains them. If they do not all import correctly, then you
will
need
a 3rd party utility to recover them.

Post back with advice on success or lack thereof and we'll go from
there,
but please read the info at the link above first. Good luck.
--
Jim Pickering, MVP, Outlook Express

"selene" wrote in message
ups.com...
Jim -- Thank you --

Here's the missing info: I use WinXP

I have 2 msoe.dll files:

\Program Files\Outlook Express with msoe.dll version
6.0.2900.2869

\Program Files\WINDOWS\Outlook Express with msoe.dll version
6.0.2600.0


Don't remember compacting files ever--
selene


selene wrote:
My OE6 suddenly won't open.
I get the message that an instance of the program is already
running,
and to restart my computer.

However, when I do that., OE6 still doesn't open and the same
message
appears...

Help!! selene