I realize this has been covered and I have tried all the suggestions.
I'm using Windows XP SP2. Outlook suddenly stopped working on 7/1 but had
been working fine for over a year.
*Tried moving all .dbx folders to another filder, leaving Outlook Express
folder empty
*Tried to re-install IE6 - Won't let me do this.
*Removed the update patch 911567 and re-booted
*Copied the Outlook Exp. program files from a working computer and wrote
over the existing files in case one was corrupt
*Let System Mechanic 6 repair the registry.
*MSjava.dll was missing. I copied it into the windows/system 32 dir. Have
not seen if this must be installed somehow.

Nothing changes. I would appreciate any help as I have run out of options.
Thansk,
Ron

Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

Ron wrote:
I realize this has been covered and I have tried all the suggestions.
I'm using Windows XP SP2. Outlook suddenly stopped working on 7/1 but had
been working fine for over a year.
*Tried moving all .dbx folders to another filder, leaving Outlook Express
folder empty
*Tried to re-install IE6 - Won't let me do this.
*Removed the update patch 911567 and re-booted
*Copied the Outlook Exp. program files from a working computer and wrote
over the existing files in case one was corrupt
*Let System Mechanic 6 repair the registry.
*MSjava.dll was missing. I copied it into the windows/system 32 dir.
Have not seen if this must be installed somehow.

Nothing changes. I would appreciate any help as I have run out of
options. Thansk,
Ron

Looking at the link provided below, and my registry, I don't see any identy
for myself such as Last Username; Last UserID; Default User ID and Start As.
Here is the reg. tree:
Microsoft
-----------Outlook Express
------5.0 (why 5.0? I'm using 6.0)
-----Block Senders
-----Columns
-----Mail
-------(under Mail are 46 items. Default value
= value not set. The items listed above (Last User name, etc) are not in
this list. There is only one identity GUID. We have two users with separate
logons and using XP Home.
Questions:
1) Is the 5.0 relavent when I'm using Express 6.0? The other setting seem
correct but could have been there when I used 5.0.
2) Are the missing items required?
3) Would installing IE7 beta solve the issue by installing a new OE with it?
Does ;the beta contain a new Outlook Express?
4) Is it time to pay MS to solve the issue?
Thanks for help.
Ron

PS. This would be easier if we could paste screen captures into the post
--------------------------------------------------------------------------------------

"PA Bear" wrote:

Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

Ron wrote:
I realize this has been covered and I have tried all the suggestions.
I'm using Windows XP SP2. Outlook suddenly stopped working on 7/1 but had
been working fine for over a year.
*Tried moving all .dbx folders to another filder, leaving Outlook Express
folder empty
*Tried to re-install IE6 - Won't let me do this.
*Removed the update patch 911567 and re-booted
*Copied the Outlook Exp. program files from a working computer and wrote
over the existing files in case one was corrupt
*Let System Mechanic 6 repair the registry.
*MSjava.dll was missing. I copied it into the windows/system 32 dir.
Have not seen if this must be installed somehow.

Nothing changes. I would appreciate any help as I have run out of
options. Thansk,
Ron

1) OE 5, 5.5 and 6 all use the 5.0 registry keys. That's normal.

2) The "missing keys" should be under
[HKEY_CURRENT_USER\Identities]
not under Outlook Express.

3) IE7 does not include Outlook Express

4) Besides what you have listed as trying, did you try the Forceid
procedure and the deleting the OE registry entries?

Additionally, as for trying to reinstall OE program files, see:
How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP
http://support.microsoft.com/?kbid=318378


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Ron" wrote in message
...
Looking at the link provided below, and my registry, I don't see any
identy
for myself such as Last Username; Last UserID; Default User ID and
Start As.
Here is the reg. tree:
Microsoft
-----------Outlook Express
------5.0 (why 5.0? I'm using 6.0)
-----Block Senders
-----Columns
-----Mail
-------(under Mail are 46 items. Default
value
= value not set. The items listed above (Last User name, etc) are not
in
this list. There is only one identity GUID. We have two users with
separate
logons and using XP Home.
Questions:
1) Is the 5.0 relavent when I'm using Express 6.0? The other setting
seem
correct but could have been there when I used 5.0.
2) Are the missing items required?
3) Would installing IE7 beta solve the issue by installing a new OE
with it?
Does ;the beta contain a new Outlook Express?
4) Is it time to pay MS to solve the issue?
Thanks for help.
Ron

PS. This would be easier if we could paste screen captures into the
post
--------------------------------------------------------------------------------------

"PA Bear" wrote:

Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to
local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your
machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

Ron wrote:
I realize this has been covered and I have tried all the
suggestions.
I'm using Windows XP SP2. Outlook suddenly stopped working on 7/1
but had
been working fine for over a year.
*Tried moving all .dbx folders to another filder, leaving Outlook
Express
folder empty
*Tried to re-install IE6 - Won't let me do this.
*Removed the update patch 911567 and re-booted
*Copied the Outlook Exp. program files from a working computer and
wrote
over the existing files in case one was corrupt
*Let System Mechanic 6 repair the registry.
*MSjava.dll was missing. I copied it into the windows/system 32
dir.
Have not seen if this must be installed somehow.

Nothing changes. I would appreciate any help as I have run out of
options. Thansk,
Ron

It sounds as if you have some serious corruption in your existing message
store.

Questions you ask:
1. They were lazy when they upgraded from 5.0 to 6.0 and left the keys
intact.
2. No.
3. IE7 does not contain any updates to OE. OE is now separate from IE
and all future updates to IE will not contain any OE upgrade. OE is
effectively dead, and for XP users, it will be replaced/supplemented
sometime in the future with Windows Live Mail Desktop, which is now in beta.
4. Not until you review the info at this link (unless you like spending
money):
http://www.insideoe.com/problems/errors.htm#crash
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.



"Ron" wrote in message
...
Looking at the link provided below, and my registry, I don't see any
identy
for myself such as Last Username; Last UserID; Default User ID and Start
As.
Here is the reg. tree:
Microsoft
-----------Outlook Express
------5.0 (why 5.0? I'm using 6.0)
-----Block Senders
-----Columns
-----Mail
-------(under Mail are 46 items. Default value
= value not set. The items listed above (Last User name, etc) are not in
this list. There is only one identity GUID. We have two users with
separate
logons and using XP Home.
Questions:
1) Is the 5.0 relavent when I'm using Express 6.0? The other setting seem
correct but could have been there when I used 5.0.
2) Are the missing items required?
3) Would installing IE7 beta solve the issue by installing a new OE with
it?
Does ;the beta contain a new Outlook Express?
4) Is it time to pay MS to solve the issue?
Thanks for help.
Ron

PS. This would be easier if we could paste screen captures into the post
--------------------------------------------------------------------------------------

"PA Bear" wrote:

Start he http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a
manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP

Ron wrote:
I realize this has been covered and I have tried all the suggestions.
I'm using Windows XP SP2. Outlook suddenly stopped working on 7/1 but
had
been working fine for over a year.
*Tried moving all .dbx folders to another filder, leaving Outlook
Express
folder empty
*Tried to re-install IE6 - Won't let me do this.
*Removed the update patch 911567 and re-booted
*Copied the Outlook Exp. program files from a working computer and
wrote
over the existing files in case one was corrupt
*Let System Mechanic 6 repair the registry.
*MSjava.dll was missing. I copied it into the windows/system 32 dir.
Have not seen if this must be installed somehow.

Nothing changes. I would appreciate any help as I have run out of
options. Thansk,
Ron

PS. This would be easier if we could paste screen captures into the
post.

Hi Ron,

I post screen shots all the time.

If one is using Outlook Express and receiving this newsgroup via
news.microsoft.com and does not have "Read all messages in Plain Text"
checked in their Options they will view the screen shot.

I will send another post with screen shot, if above is true you will see it.

Some ISP's and other news readers strip and/or delete attachments, so far
news.microsoft.com doesn't.

Ken

"Ron" wrote in message
...
| Looking at the link provided below, and my registry, I don't see any
identy
| for myself such as Last Username; Last UserID; Default User ID and Start
As.
| Here is the reg. tree:
| Microsoft
| -----------Outlook Express
| ------5.0 (why 5.0? I'm using 6.0)
| -----Block Senders
| -----Columns
| -----Mail
| -------(under Mail are 46 items. Default
value
| = value not set. The items listed above (Last User name, etc) are not in
| this list. There is only one identity GUID. We have two users with
separate
| logons and using XP Home.
| Questions:
| 1) Is the 5.0 relavent when I'm using Express 6.0? The other setting seem
| correct but could have been there when I used 5.0.
| 2) Are the missing items required?
| 3) Would installing IE7 beta solve the issue by installing a new OE with
it?
| Does ;the beta contain a new Outlook Express?
| 4) Is it time to pay MS to solve the issue?
| Thanks for help.
| Ron
|
| PS. This would be easier if we could paste screen captures into the post
| --------------------------------------------------------------------------
------------
|
| "PA Bear" wrote:
|
| Start he http://www.insideoe.com/problems/errors.htm#crash
|
| General OE Caveats:
|
| - Don't use Inbox or Sent Items to archive messages. Move them to local
| folders created for this purpose.
|
| - Empty Deleted Items folder daily.
|
| - Disable Background Compacting [N/A in SP2] and frequently perform a
manual
| compact of all OE folders while "working offline". More at
| http://www.insideoe.com/files/maintain.htm.
|
| - Do not attempt to close OE via Task Manager or shutdown your machine
if
| Automatic Compacting is taking place (WinXP SP2 only).
|
| - Your anti-virus application's email scanning feature can also cause
| corruption. Disable it. It provides no additional protection.
| --
| ~Robear Dyer (PA Bear)
| MS MVP-Windows (IE/OE, Shell/User, Security), AH-VSOP
|
| Ron wrote:
| I realize this has been covered and I have tried all the suggestions.
| I'm using Windows XP SP2. Outlook suddenly stopped working on 7/1 but
had
| been working fine for over a year.
| *Tried moving all .dbx folders to another filder, leaving Outlook
Express
| folder empty
| *Tried to re-install IE6 - Won't let me do this.
| *Removed the update patch 911567 and re-booted
| *Copied the Outlook Exp. program files from a working computer and
wrote
| over the existing files in case one was corrupt
| *Let System Mechanic 6 repair the registry.
| *MSjava.dll was missing. I copied it into the windows/system 32 dir.
| Have not seen if this must be installed somehow.
|
| Nothing changes. I would appreciate any help as I have run out of
| options. Thansk,
| Ron
|
|

Hi Ron,

After using Print Screen, pasted it into my Microsoft Word, copied it there then pasted it into this message after formatting it for Rich Text (HTML)

Ken




"Ken" wrote in message ...
| PS. This would be easier if we could paste screen captures into the
| post.
|
| Hi Ron,
|
| I post screen shots all the time.
|
| If one is using Outlook Express and receiving this newsgroup via
| news.microsoft.com and does not have "Read all messages in Plain Text"
| checked in their Options they will view the screen shot.
|
| I will send another post with screen shot, if above is true you will see it.
|
| Some ISP's and other news readers strip and/or delete attachments, so far
| news.microsoft.com doesn't.
|
| Ken

I want to thank all of you for the suggestions. However, I have spent 14
hours on trying to get one stupid Microsoft program to work because the
company can't make it easy to uninstall and reinstall. The solution is
simple - I won't use Outlook Express. There are other email programs out
there and I encourage anyone with this problem to get one of them. Go to
http://email.about.com/od/windowsemailclients/ or if you have Road Runner
Internet, use the Web Mail at their site.
Ron