All of a sudden my Outlook Express can't send messages. I didn't
intentionally change any settings.

I use OE 6 with AOL (IMAP, not POP3).

I have discovered that if I turn OFF my firewall (Kerio Personal 2.1.5), the
outgoing message goes through.

This has only started happening in the last 24 hours.

I get the Socket Error 10053 and other error number 0x800CCC0F. Googling
that points me to my AV (AVG), but turning Kerio on and off seems to be what
gets results. Turning AVG on and off doesn't seem to make a difference. (And
AVG is NOT set to scan outgoing messages!)

I have Outlook Express configured in KPF to any protocol, any port, any
direction...

System Restore hasn't helped, either.

What's gigging?

Is your account set up in accordance with this article?

883081 - How to configure an AOL e-mail account in Outlook Express:
http://support.microsoft.com/default...b;EN-US;883081

The error message 0x800ccc0f is a timeout error. You can try moving the
timeout slider for the account to a greater period of time in
Tools/Accounts - Mail tab and additionally make sure that nothing is
interfering with the sending of mail in accordance with the guidelines in
this KB article:

813514 - Troubleshooting error messages that you receive when you are using
Outlook and Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.



"RJB" wrote in message
...
All of a sudden my Outlook Express can't send messages. I didn't
intentionally change any settings.

I use OE 6 with AOL (IMAP, not POP3).

I have discovered that if I turn OFF my firewall (Kerio Personal 2.1.5),
the
outgoing message goes through.

This has only started happening in the last 24 hours.

I get the Socket Error 10053 and other error number 0x800CCC0F. Googling
that points me to my AV (AVG), but turning Kerio on and off seems to be
what
gets results. Turning AVG on and off doesn't seem to make a difference.
(And
AVG is NOT set to scan outgoing messages!)

I have Outlook Express configured in KPF to any protocol, any port, any
direction...

System Restore hasn't helped, either.

What's gigging?

"Of course I tried soapy water!"

Yeah, I had read those articles previously and had done everything EXCEPT
uninstalling and reinstalling OE.

I have used this machine with OE and AOL for years, and with AVG and KPF for
about six months, with no problem. Until last night! And as far as I know, I
changed nothing.

Perhaps I will uninstall and reinstall KPF...

Thanks.

"Jim Pickering" wrote:

Is your account set up in accordance with this article?

883081 - How to configure an AOL e-mail account in Outlook Express:
http://support.microsoft.com/default...b;EN-US;883081

The error message 0x800ccc0f is a timeout error. You can try moving the
timeout slider for the account to a greater period of time in
Tools/Accounts - Mail tab and additionally make sure that nothing is
interfering with the sending of mail in accordance with the guidelines in
this KB article:

813514 - Troubleshooting error messages that you receive when you are using
Outlook and Outlook Express:
http://support.microsoft.com/default...14&Product=oex
--
Jim Pickering, MVP, Outlook Express
https://mvp.support.microsoft.com/pr...8-1171988A62D6
Please deliver feedback to the newsgroup, so that others can be helped.



"RJB" wrote in message
...
All of a sudden my Outlook Express can't send messages. I didn't
intentionally change any settings.

I use OE 6 with AOL (IMAP, not POP3).

I have discovered that if I turn OFF my firewall (Kerio Personal 2.1.5),
the
outgoing message goes through.

This has only started happening in the last 24 hours.

I get the Socket Error 10053 and other error number 0x800CCC0F. Googling
that points me to my AV (AVG), but turning Kerio on and off seems to be
what
gets results. Turning AVG on and off doesn't seem to make a difference.
(And
AVG is NOT set to scan outgoing messages!)

I have Outlook Express configured in KPF to any protocol, any port, any
direction...

System Restore hasn't helped, either.

What's gigging?

That turning off the firewall fixes the problem, suggests that it is
blocking the SMTP port 587 that AOL uses.

Try enabling that port to any program in the firewall. If that works,
then the firewall thinks that some other program is trying to do the
send. I don't know if its logs will show what. Possibly some remnant
of AVG is passing the outgoing messages even though it isn't trying to
scan them.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"RJB" wrote in message
...
All of a sudden my Outlook Express can't send messages. I didn't
intentionally change any settings.

I use OE 6 with AOL (IMAP, not POP3).

I have discovered that if I turn OFF my firewall (Kerio Personal
2.1.5), the
outgoing message goes through.

This has only started happening in the last 24 hours.

I get the Socket Error 10053 and other error number 0x800CCC0F.
Googling
that points me to my AV (AVG), but turning Kerio on and off seems to
be what
gets results. Turning AVG on and off doesn't seem to make a
difference. (And
AVG is NOT set to scan outgoing messages!)

I have Outlook Express configured in KPF to any protocol, any port,
any
direction...

System Restore hasn't helped, either.

What's gigging?

Thanks for that.

I can't quite figure out how to do that, though.

It seems there is nothing in my firewall logs, and I can't see where it will
let me release an entire port with carte blanche... It seems to be
application-specific.

Anyone with KPF advice would be appreciated.

"Michael Santovec" wrote:

That turning off the firewall fixes the problem, suggests that it is
blocking the SMTP port 587 that AOL uses.

Try enabling that port to any program in the firewall. If that works,
then the firewall thinks that some other program is trying to do the
send. I don't know if its logs will show what. Possibly some remnant
of AVG is passing the outgoing messages even though it isn't trying to
scan them.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"RJB" wrote in message
...
All of a sudden my Outlook Express can't send messages. I didn't
intentionally change any settings.

I use OE 6 with AOL (IMAP, not POP3).

I have discovered that if I turn OFF my firewall (Kerio Personal
2.1.5), the
outgoing message goes through.

This has only started happening in the last 24 hours.

I get the Socket Error 10053 and other error number 0x800CCC0F.
Googling
that points me to my AV (AVG), but turning Kerio on and off seems to
be what
gets results. Turning AVG on and off doesn't seem to make a
difference. (And
AVG is NOT set to scan outgoing messages!)

I have Outlook Express configured in KPF to any protocol, any port,
any
direction...

System Restore hasn't helped, either.

What's gigging?

I should also add that I use OE with a POP account on it as well... And it
still sends the POP messages, then times out on the IMAPs. Both RECEIVE OK.

(Because I was thinking I'd just force KPF to overlay onto port 587 instead
of "any" port... But then that would jam up the POP.)

I also have removed all traces of AVG from KPF's filtering rules, to no avail.

"RJB" wrote:

Thanks for that.

I can't quite figure out how to do that, though.

It seems there is nothing in my firewall logs, and I can't see where it will
let me release an entire port with carte blanche... It seems to be
application-specific.

Anyone with KPF advice would be appreciated.

"Michael Santovec" wrote:

That turning off the firewall fixes the problem, suggests that it is
blocking the SMTP port 587 that AOL uses.

Try enabling that port to any program in the firewall. If that works,
then the firewall thinks that some other program is trying to do the
send. I don't know if its logs will show what. Possibly some remnant
of AVG is passing the outgoing messages even though it isn't trying to
scan them.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"RJB" wrote in message
...
All of a sudden my Outlook Express can't send messages. I didn't
intentionally change any settings.

I use OE 6 with AOL (IMAP, not POP3).

I have discovered that if I turn OFF my firewall (Kerio Personal
2.1.5), the
outgoing message goes through.

This has only started happening in the last 24 hours.

I get the Socket Error 10053 and other error number 0x800CCC0F.
Googling
that points me to my AV (AVG), but turning Kerio on and off seems to
be what
gets results. Turning AVG on and off doesn't seem to make a
difference. (And
AVG is NOT set to scan outgoing messages!)

I have Outlook Express configured in KPF to any protocol, any port,
any
direction...

System Restore hasn't helped, either.

What's gigging?

The POP account is likely using port 25 for sending which is why that
isn't affected.

I don't know how you can get your firewall to allow port 587.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"RJB" wrote in message
...
I should also add that I use OE with a POP account on it as well... And
it
still sends the POP messages, then times out on the IMAPs. Both
RECEIVE OK.

(Because I was thinking I'd just force KPF to overlay onto port 587
instead
of "any" port... But then that would jam up the POP.)

I also have removed all traces of AVG from KPF's filtering rules, to
no avail.

"RJB" wrote:

Thanks for that.

I can't quite figure out how to do that, though.

It seems there is nothing in my firewall logs, and I can't see where
it will
let me release an entire port with carte blanche... It seems to be
application-specific.

Anyone with KPF advice would be appreciated.

"Michael Santovec" wrote:

That turning off the firewall fixes the problem, suggests that it
is
blocking the SMTP port 587 that AOL uses.

Try enabling that port to any program in the firewall. If that
works,
then the firewall thinks that some other program is trying to do
the
send. I don't know if its logs will show what. Possibly some
remnant
of AVG is passing the outgoing messages even though it isn't trying
to
scan them.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"RJB" wrote in message
...
All of a sudden my Outlook Express can't send messages. I didn't
intentionally change any settings.

I use OE 6 with AOL (IMAP, not POP3).

I have discovered that if I turn OFF my firewall (Kerio Personal
2.1.5), the
outgoing message goes through.

This has only started happening in the last 24 hours.

I get the Socket Error 10053 and other error number 0x800CCC0F.
Googling
that points me to my AV (AVG), but turning Kerio on and off seems
to
be what
gets results. Turning AVG on and off doesn't seem to make a
difference. (And
AVG is NOT set to scan outgoing messages!)

I have Outlook Express configured in KPF to any protocol, any
port,
any
direction...

System Restore hasn't helped, either.

What's gigging?

The OP first of all needs to make sure the host allows port 587.

"Michael Santovec" wrote in message
...
The POP account is likely using port 25 for sending which is why that
isn't affected.

I don't know how you can get your firewall to allow port 587.

--

The OP is having the problem with AOL which specifies the use of 587 for
SMTP.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Tom Willett" wrote in message
...
The OP first of all needs to make sure the host allows port 587.

"Michael Santovec" wrote in message
...
The POP account is likely using port 25 for sending which is why that
isn't affected.

I don't know how you can get your firewall to allow port 587.

--

So the problem went away - on its own, I think - for a little while.

Then it came back.

So I removed Kerio Firewall and installed Zone Alarm. So far so good. We'll
see!

Thanks all for the attempts!