I am using OE 6.0 with Windows XP SP2. Suddenly, many of the e-mails I had in
different folders (I have separated the sent email in different folders)
dissapeared. When I look to the files *.dbx by Windows Explorer, I can see
them and they have bytes. When I tried to import them from another computer,
I got a message of failure.
Has anyone experienced the same problem. Do you know how I can recover them?

See:
http://www.insideoe.com/problems/bugs.htm#mailgone
Recovering lost messages
http://www.oehelp.com/OETips.aspx#4


For your reference, an "empty" DBX file is typically 59 KB.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Jean Paul Bouchet" Jean Paul wrote
in message ...
I am using OE 6.0 with Windows XP SP2. Suddenly, many of the e-mails I
had in
different folders (I have separated the sent email in different
folders)
dissapeared. When I look to the files *.dbx by Windows Explorer, I can
see
them and they have bytes. When I tried to import them from another
computer,
I got a message of failure.
Has anyone experienced the same problem. Do you know how I can recover
them?

Unfortunately an "empty" dbx file can be hundreds of megabytes. I've seen
many that are just full of zeroes after the compaction bug.

The user should also install the update referenced at
www.oehelp.com/OETips.aspx#2

steve

"Michael Santovec" wrote in message
...
See:
http://www.insideoe.com/problems/bugs.htm#mailgone
Recovering lost messages
http://www.oehelp.com/OETips.aspx#4


For your reference, an "empty" DBX file is typically 59 KB.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Jean Paul Bouchet" Jean Paul wrote in
message ...
I am using OE 6.0 with Windows XP SP2. Suddenly, many of the e-mails I had
in
different folders (I have separated the sent email in different folders)
dissapeared. When I look to the files *.dbx by Windows Explorer, I can
see
them and they have bytes. When I tried to import them from another
computer,
I got a message of failure.
Has anyone experienced the same problem. Do you know how I can recover
them?

"Jean Paul Bouchet" Jean Paul wrote in
message ...
I am using OE 6.0 with Windows XP SP2. Suddenly, many of the e-mails I had
in
different folders (I have separated the sent email in different folders)
dissapeared. When I look to the files *.dbx by Windows Explorer, I can see
them and they have bytes. When I tried to import them from another
computer,
I got a message of failure.
Has anyone experienced the same problem. Do you know how I can recover
them?

Compacting of folders is necessary or they will become corrupted or else so
large that they can no longer be used. Deleting a message does not reclaim
the space. The message is marked as deleted but is still there until the
folder is compacted. That is why programs such as DBXtract work.

If a user closes compacting while compacting is in progress data loss will
probably occur.

Open OE and close it and let it compact the messages. After doing this it
won't ask again until you have closed OE 100 times.

Since you have WinXP SP2 you will want this update:
There are two articles, KB918766 and KB918651, but the latter is not
currently available. The download link is
http://www.microsoft.com/downloads/d...DisplayLang=en

It places the backup in Recycled, overwriting any earlier backup of the
sane folder(s). To use it, copy it to the store folder, delete the one you
want to replace and then rename the BAK file to DBX. (It's a bit more
complicated if the messed up DBX file isn't there or contains messages that
are new that you want to keep.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
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