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#1
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Bear with me as I am a newbie to computers and all. I had some type of
Spyware installed on my computer. My computer tech at work had me "restore" IE prior to the problem. Now, I can no longer send or receive msgs via OE6. I keep receiving the following error message: The connection to the server has failed. Account: ', Server: '127.0.0.1', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E We've attempted to reinstall OE6, but to no avail. Again, I do not know the computer jargon, so basic terms would be appreciated. Thank you in advance for any assistance. |
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#2
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The problem is caused by either an antivirus or antispam program set to scan
incoming mail. Disable those options to scan incoming email in your antivirus/antispam program and reset the server info under Outlook Express menu, Tools/Accounts - Mail tab for the affected account to those your ISP originally instructed you to use and you should be back in business. Disabling email scanning does not leave you unprotected, since your antivirus program (if updated daily) should provide you with a warning if you ever attempt to save or open an infected file. -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback. "pumpkin71" wrote in message news ![]() Bear with me as I am a newbie to computers and all. I had some type of Spyware installed on my computer. My computer tech at work had me "restore" IE prior to the problem. Now, I can no longer send or receive msgs via OE6. I keep receiving the following error message: The connection to the server has failed. Account: ', Server: '127.0.0.1', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E We've attempted to reinstall OE6, but to no avail. Again, I do not know the computer jargon, so basic terms would be appreciated. Thank you in advance for any assistance. |
#3
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Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 Then go to Tools | Accounts | Mail | Properties | Servers and reset your account setting to the proper one. 127.0.0.1 was either caused by e-mail scanning , or an anti-spam program. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "pumpkin71" wrote in message news ![]() Bear with me as I am a newbie to computers and all. I had some type of Spyware installed on my computer. My computer tech at work had me "restore" IE prior to the problem. Now, I can no longer send or receive msgs via OE6. I keep receiving the following error message: The connection to the server has failed. Account: ', Server: '127.0.0.1', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E We've attempted to reinstall OE6, but to no avail. Again, I do not know the computer jargon, so basic terms would be appreciated. Thank you in advance for any assistance. |
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