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If the computer is more than a year or so old, the CMOS errors are
indicative of a failed or failing battery. If you feel comfortable opening the computer case, it's not that difficult to find and replace the battery which in most cases resembles a large hearing aid type battery, i.e., flat and about the size of a dime. -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback. "BAZ" wrote in message ups.com... Hi Jim, I will try your suggestion after I return home from dinner. The only way I had word and excel was that it was installed when I purchased my very first computer. I don't think I ever received a CD for that. Actually, those two programs may have been installed again by PC Warehouse when I got my second computer... I did not have to pay a bundle for the CD. Sure wish I had one now! I don't recall copying either executable and moving them myself (when I got the second computer). But I may have. Anyway, I don't recall seeing the Outlook shortcut on my desktop until recently - and I can tell you that I used Word several times last week. So ... who knows what happened there! The one thing I did notice was that when I use Add/Remove programs it is kind of a useless operation if the Outlook Express version you have is corrupted. I went offline and was able to remove Outlook Express and then re-install it - so the re-installed version must just be the original version stored on my hard drive. What I did try to do was uninstall Outlook Express and then go on-line and reinstall Internet Explorer, SP2 - but that seemed to cause worse problems. At that point I was not even able to create and send messages! But that might have been because I removed the appropriate addess book before doing the uninstall. I had to do a System Restore to yesterday to get back to where I now am. I can now use Excel, but not Word. I can send/receive messages - but I cannot access the addess book. Back to ground zero. But still - the major problem is what happens when I shut down the computer and remove power. All of that weird CMOS stuff comes up when I reboot and my date is set back to 2002! I didn't realize they still used batteries to save critical information and I am shocked that I've had two such incidents so soon after they installed the new CD-ROM burner, etc. I mean - what can kill a battery so quickly? Thanks for all of your time and suggestions. BAZ Jim Pickering wrote: OK, let's try something fairly simple (hopefully). Close Outlook Express. Do a file search for any file ending with [ WA* ] w/o the brackets. If you find several, double click on each one until you find one that has the contacts you need and write down it's file location. Then open Windows Explorer (WinKey+E) and navigate to that location and right click on the WAB file and select Copy [to copy it to the clipboard]. Now navigate in Windows Explorer to your root drive [ C:\ ] and right click on a blank spot in the right hand pane of the Explorer window and select Paste. This will place a copy of the desired address book on the root drive. Now, still with Outlook Express closed, open the registry editor to the WAB file path: \HKEY_CURRENT_USER \Software \Microsoft \WAB \WAB4 \Wab File Name and in the right hand pane, clear the existing entry and insert in its place "C:\nameoffile.WAB" [substituting in place of nameoffile for the actual name of the file you moved]. Exit the registry editor and reboot. Now open Outlook Express and see if the address book is working correctly. As for your problem with Word/Office/Outlook, if you have never installed Microsoft Office, how did you get a copy of Word? Was it installed from some other application program? If so, you may have to find that older CD and run a repair installation, but to get advice concerning that, I'd suggest posting to whatever newsgroup is appropriate for the program you installed that gave you Word. Good luck and let us know the results. -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback. "BAZ" wrote in message oups.com... Jim, I hope I see that I sent you a message... but it is buried above ... with all of the previous messages beng displayed! BAZ |
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