Been using IE6 & OE seems like forever. All of a sudden an OE window askes
me to Login - window has correct user name and I've re-entered my password.
Not accepted. I have Verizon DSL and after a looong session they suggested
that I delete and re-install IE6 and OE. Not sure they know what they are
talking about. I have a restore disk for my 4 year old XP eMachine but I'm
not sure how to use it all. Is there any other way to fix OE?

Try creating a new identity, switch to it and set up your mail account in
the new identity and test it. If all works well, import your mail messages
from the older identity and then delete it. This can happen if the entries
in the registry become corrupted and is most likely to happen if you've been
using the default "Main Identity" created when you first set up Outlook
Express. Post back if no help.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"PinkLady" wrote in message
...
Been using IE6 & OE seems like forever. All of a sudden an OE window
askes me to Login - window has correct user name and I've re-entered my
password. Not accepted. I have Verizon DSL and after a looong session
they suggested that I delete and re-install IE6 and OE. Not sure they
know what they are talking about. I have a restore disk for my 4 year old
XP eMachine but I'm not sure how to use it all. Is there any other way to
fix OE?

Thanks so much for your reply. One little problem - I don't how how to set
up a new identity. Is there someplace I can go to find out how?



"Jim Pickering" wrote in message
...
Try creating a new identity, switch to it and set up your mail account in
the new identity and test it. If all works well, import your mail
messages from the older identity and then delete it. This can happen if
the entries in the registry become corrupted and is most likely to happen
if you've been using the default "Main Identity" created when you first
set up Outlook Express. Post back if no help.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"PinkLady" wrote in message
...
Been using IE6 & OE seems like forever. All of a sudden an OE window
askes me to Login - window has correct user name and I've re-entered my
password. Not accepted. I have Verizon DSL and after a looong session
they suggested that I delete and re-install IE6 and OE. Not sure they
know what they are talking about. I have a restore disk for my 4 year
old XP eMachine but I'm not sure how to use it all. Is there any other
way to fix OE?

Hi PinkLady,

This should be helpful.

A Guide to using OE Identities from Microsoft Support

OLEXP: How to Create and Use Identities in Outlook Express 5.x and 6.0

http://support.microsoft.com/default...b;EN-US;209169


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"PinkLady" wrote in message
...
Thanks so much for your reply. One little problem - I don't how how to set
up a new identity. Is there someplace I can go to find out how?



"Jim Pickering" wrote in message
...
Try creating a new identity, switch to it and set up your mail account in
the new identity and test it. If all works well, import your mail
messages from the older identity and then delete it. This can happen if
the entries in the registry become corrupted and is most likely to happen
if you've been using the default "Main Identity" created when you first
set up Outlook Express. Post back if no help.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"PinkLady" wrote in message
...
Been using IE6 & OE seems like forever. All of a sudden an OE window
askes me to Login - window has correct user name and I've re-entered my
password. Not accepted. I have Verizon DSL and after a looong session
they suggested that I delete and re-install IE6 and OE. Not sure they
know what they are talking about. I have a restore disk for my 4 year
old XP eMachine but I'm not sure how to use it all. Is there any other
way to fix OE?

Kuay Tim wrote:

Hi PinkLady,

This should be helpful.

A Guide to using OE Identities from Microsoft Support

OLEXP: How to Create and Use Identities in Outlook Express 5.x and 6.0

http://support.microsoft.com/default...b;EN-US;209169

My 2 cents...
http://www.microsoft.com/windows/IE/.../identity.mspx
". (December 16, 2004) A Multitude of Multiples: Using Outlook Express with
Multiple E-mail Addresses, Multiple Accounts, and Multiple Identities".

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer since 2003
My home: http://mvp.support.microsoft.com/
My Blog: http://blogs.dotnethell.it/vincent/


"Jim Pickering" wrote in message
...
Try creating a new identity, switch to it and set up your mail account in
the new identity and test it. If all works well, import your mail
messages from the older identity and then delete it. This can happen if
the entries in the registry become corrupted and is most likely to happen
if you've been using the default "Main Identity" created when you first
set up Outlook Express. Post back if no help.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"PinkLady" wrote in message
...
Been using IE6 & OE seems like forever. All of a sudden an OE window
askes me to Login - window has correct user name and I've re-entered my
password. Not accepted. I have Verizon DSL and after a looong session
they suggested that I delete and re-install IE6 and OE. Not sure they
know what they are talking about. I have a restore disk for my 4 year
old XP eMachine but I'm not sure how to use it all. Is there any other
way to fix OE?

Thanks to both. Tried to follow directions, but nothing worked. Should I
buy a new copy of IE and delete the old one?


"Vincenzo Di Russo [MVP]" wrote in message
...
Kuay Tim wrote:

Hi PinkLady,

This should be helpful.

A Guide to using OE Identities from Microsoft Support

OLEXP: How to Create and Use Identities in Outlook Express 5.x and 6.0

http://support.microsoft.com/default...b;EN-US;209169

My 2 cents...
http://www.microsoft.com/windows/IE/.../identity.mspx
". (December 16, 2004) A Multitude of Multiples: Using Outlook Express
with
Multiple E-mail Addresses, Multiple Accounts, and Multiple Identities".

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer since 2003
My home: http://mvp.support.microsoft.com/
My Blog: http://blogs.dotnethell.it/vincent/


"Jim Pickering" wrote in message
...
Try creating a new identity, switch to it and set up your mail account
in
the new identity and test it. If all works well, import your mail
messages from the older identity and then delete it. This can happen if
the entries in the registry become corrupted and is most likely to
happen
if you've been using the default "Main Identity" created when you first
set up Outlook Express. Post back if no help.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"PinkLady" wrote in message
...
Been using IE6 & OE seems like forever. All of a sudden an OE window
askes me to Login - window has correct user name and I've re-entered my
password. Not accepted. I have Verizon DSL and after a looong session
they suggested that I delete and re-install IE6 and OE. Not sure they
know what they are talking about. I have a restore disk for my 4 year
old XP eMachine but I'm not sure how to use it all. Is there any other
way to fix OE?

Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

Cannot Save E-Mail Account Password in Outlook Express 5
http://support.microsoft.com/?kbid=228713

Save Password Check Box Is Unavailable
http://support.microsoft.com/?kbid=137361
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"PinkLady" wrote in message
...
Thanks to both. Tried to follow directions, but nothing worked. Should I
buy a new copy of IE and delete the old one?


"Vincenzo Di Russo [MVP]" wrote in message
...
Kuay Tim wrote:

Hi PinkLady,

This should be helpful.

A Guide to using OE Identities from Microsoft Support

OLEXP: How to Create and Use Identities in Outlook Express 5.x and 6.0

http://support.microsoft.com/default...b;EN-US;209169

My 2 cents...
http://www.microsoft.com/windows/IE/.../identity.mspx
". (December 16, 2004) A Multitude of Multiples: Using Outlook Express
with
Multiple E-mail Addresses, Multiple Accounts, and Multiple Identities".

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer since 2003
My home: http://mvp.support.microsoft.com/
My Blog: http://blogs.dotnethell.it/vincent/


"Jim Pickering" wrote in message
...
Try creating a new identity, switch to it and set up your mail account
in
the new identity and test it. If all works well, import your mail
messages from the older identity and then delete it. This can happen
if
the entries in the registry become corrupted and is most likely to
happen
if you've been using the default "Main Identity" created when you first
set up Outlook Express. Post back if no help.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"PinkLady" wrote in message
...
Been using IE6 & OE seems like forever. All of a sudden an OE window
askes me to Login - window has correct user name and I've re-entered
my
password. Not accepted. I have Verizon DSL and after a looong session
they suggested that I delete and re-install IE6 and OE. Not sure they
know what they are talking about. I have a restore disk for my 4 year
old XP eMachine but I'm not sure how to use it all. Is there any
other
way to fix OE?

Once again tried to follow all the directions. Just couldn't accomplish the
tasks properly, I guess. It didn't work for me. It's really a bummer
living in such a remote area - no gurus!!! It's a 100 mile trip to take the
CPU to a fix-it place, so it would be easier to order software if you think
that would do the trick.


"Bruce Hagen" wrote in message
...
Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

Cannot Save E-Mail Account Password in Outlook Express 5
http://support.microsoft.com/?kbid=228713

Save Password Check Box Is Unavailable
http://support.microsoft.com/?kbid=137361
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"PinkLady" wrote in message
...
Thanks to both. Tried to follow directions, but nothing worked. Should
I buy a new copy of IE and delete the old one?


"Vincenzo Di Russo [MVP]" wrote in message
...
Kuay Tim wrote:

Hi PinkLady,

This should be helpful.

A Guide to using OE Identities from Microsoft Support

OLEXP: How to Create and Use Identities in Outlook Express 5.x and 6.0

http://support.microsoft.com/default...b;EN-US;209169

My 2 cents...
http://www.microsoft.com/windows/IE/.../identity.mspx
". (December 16, 2004) A Multitude of Multiples: Using Outlook Express
with
Multiple E-mail Addresses, Multiple Accounts, and Multiple Identities".

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer since 2003
My home: http://mvp.support.microsoft.com/
My Blog: http://blogs.dotnethell.it/vincent/


"Jim Pickering" wrote in message
...
Try creating a new identity, switch to it and set up your mail account
in
the new identity and test it. If all works well, import your mail
messages from the older identity and then delete it. This can happen
if
the entries in the registry become corrupted and is most likely to
happen
if you've been using the default "Main Identity" created when you
first
set up Outlook Express. Post back if no help.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"PinkLady" wrote in message
...
Been using IE6 & OE seems like forever. All of a sudden an OE window
askes me to Login - window has correct user name and I've re-entered
my
password. Not accepted. I have Verizon DSL and after a looong
session
they suggested that I delete and re-install IE6 and OE. Not sure
they
know what they are talking about. I have a restore disk for my 4
year
old XP eMachine but I'm not sure how to use it all. Is there any
other
way to fix OE?

It's a 100 mile trip to take the CPU to a fix-it place, so it would be
easier to order software if you think that would do the trick.

Hi,

There is another thing you could try before making trip to fix-it place.

You could create a new user, when you do this, Windows XP will give the new
user a brand new Internet Explorer and Outlook Express.

To create a new user go to Control Panel, double click Users and follow the
instructions.

Ken


"PinkLady" wrote in message
...
| Been using IE6 & OE seems like forever. All of a sudden an OE window
askes
| me to Login - window has correct user name and I've re-entered my
password.
| Not accepted. I have Verizon DSL and after a looong session they
suggested
| that I delete and re-install IE6 and OE. Not sure they know what they are
| talking about. I have a restore disk for my 4 year old XP eMachine but
I'm
| not sure how to use it all. Is there any other way to fix OE?
|
|

Well, that was an interesting experience. I got it all done, but OE still
acts the same. Thanks for the suggestion. Guess I'll just have to buy
another copy.

"Ken" wrote in message
...
It's a 100 mile trip to take the CPU to a fix-it place, so it would be
easier to order software if you think that would do the trick.

Hi,

There is another thing you could try before making trip to fix-it place.

You could create a new user, when you do this, Windows XP will give the
new
user a brand new Internet Explorer and Outlook Express.

To create a new user go to Control Panel, double click Users and follow
the
instructions.

Ken


"PinkLady" wrote in message
...
| Been using IE6 & OE seems like forever. All of a sudden an OE window
askes
| me to Login - window has correct user name and I've re-entered my
password.
| Not accepted. I have Verizon DSL and after a looong session they
suggested
| that I delete and re-install IE6 and OE. Not sure they know what they
are
| talking about. I have a restore disk for my 4 year old XP eMachine but
I'm
| not sure how to use it all. Is there any other way to fix OE?
|
|