Outlook Express has encountered a problem and must close down.

This comes up every time I try to open OE. I think all of my critical
updates are done. Is there a way to reinstall OE?

Bobbie

It's more likely to be data corruption rather than program corruption
and so a reinstall is not likely necessary or helpful.

It's important to know the Details. When you get an "Illegal Operation"
or "encountered a problem" message, there is usually a Details button
(In WinME press Alt/D), or a "click here" link to see the error report.
When you click on the button/link, it will give a message like: XXXX
caused an error in YYYY and a bunch of register nonsense or it will list
the Appname XXXX and Modname YYYY. The XXXX and YYYY are important to
identify the cause and solution. You can ignore the rest of the
message.

Also include operating system that you are using.

OLEXP: How to Troubleshoot the Invalid Page Fault Error Message
http://support.microsoft.com/?kbid=275543

OE won't even start
http://www.insideoe.com/problems/per...ce.htm#nostart


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bobbie Seabolt" wrote in message
. ..
Outlook Express has encountered a problem and must close down.

This comes up every time I try to open OE. I think all of my critical
updates are done. Is there a way to reinstall OE?

Bobbie

Bobbie Seabolt wrote:

Outlook Express has encountered a problem and must close down.

This comes up every time I try to open OE. I think all of my critical
updates are done. Is there a way to reinstall OE?

Bobbie

Start here, Bobbie:
http://insideoe.tomsterdam.com/probl...rors.htm#crash
"When OE crashes or won't start".
http://www.oehelp.com/OETips.aspx#7
"7. Outlook Express won't start."

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer since 2003
My home: http://mvp.support.microsoft.com/
My Blog: http://blogs.dotnethell.it/vincent/

Here's the message:

AppName:msimn.exe AppVer: 6.0.2900.2180 ModName:msvcr71.dll
ModVer:7:10.3052.4 Offset 000017tb.


"Michael Santovec" wrote in message
...
It's more likely to be data corruption rather than program corruption and
so a reinstall is not likely necessary or helpful.

It's important to know the Details. When you get an "Illegal Operation"
or "encountered a problem" message, there is usually a Details button (In
WinME press Alt/D), or a "click here" link to see the error report. When
you click on the button/link, it will give a message like: XXXX caused an
error in YYYY and a bunch of register nonsense or it will list the Appname
XXXX and Modname YYYY. The XXXX and YYYY are important to identify the
cause and solution. You can ignore the rest of the message.

Also include operating system that you are using.

OLEXP: How to Troubleshoot the Invalid Page Fault Error Message
http://support.microsoft.com/?kbid=275543

OE won't even start
http://www.insideoe.com/problems/per...ce.htm#nostart


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bobbie Seabolt" wrote in message
. ..
Outlook Express has encountered a problem and must close down.

This comes up every time I try to open OE. I think all of my critical
updates are done. Is there a way to reinstall OE?

Bobbie

I haven't seen OE having problems with msvcr71.dll before. But doing a
quick Internet search I've seen that all sorts of applications can have
problems with it with no clear cut cause/fix identified.

Have you recently installed or uninstalled any other software recently,
such as the IE7 beta?

Are you running any anti-virus set to scan e-mail or anti-spam software?
If so try disabling the e-mail scanning.

Otherwise, see if the suggestions here help:
OE won't even start
http://www.insideoe.com/problems/per...ce.htm#nostart


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bobbie Seabolt" wrote in message
. ..
Here's the message:

AppName:msimn.exe AppVer: 6.0.2900.2180 ModName:msvcr71.dll
ModVer:7:10.3052.4 Offset 000017tb.


"Michael Santovec" wrote in message
...
It's more likely to be data corruption rather than program corruption
and so a reinstall is not likely necessary or helpful.

It's important to know the Details. When you get an "Illegal
Operation" or "encountered a problem" message, there is usually a
Details button (In WinME press Alt/D), or a "click here" link to see
the error report. When you click on the button/link, it will give a
message like: XXXX caused an error in YYYY and a bunch of register
nonsense or it will list the Appname XXXX and Modname YYYY. The XXXX
and YYYY are important to identify the cause and solution. You can
ignore the rest of the message.

Also include operating system that you are using.

OLEXP: How to Troubleshoot the Invalid Page Fault Error Message
http://support.microsoft.com/?kbid=275543

OE won't even start
http://www.insideoe.com/problems/per...ce.htm#nostart


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bobbie Seabolt" wrote in message
. ..
Outlook Express has encountered a problem and must close down.

This comes up every time I try to open OE. I think all of my
critical updates are done. Is there a way to reinstall OE?

Bobbie

Michael Santovec wrote:

I haven't seen OE having problems with msvcr71.dll before. But doing a
quick Internet search I've seen that all sorts of applications can have
problems with it with no clear cut cause/fix identified.

Have you recently installed or uninstalled any other software recently,
such as the IE7 beta?

Are you running any anti-virus set to scan e-mail or anti-spam software?
If so try disabling the e-mail scanning.

Otherwise, see if the suggestions here help:
OE won't even start
http://www.insideoe.com/problems/per...ce.htm#nostart

Or, maybe:
http://securityresponse.symantec.com...warequake.html
http://securityresponse.symantec.com...e.caishow.html

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer since 2003
My home: http://mvp.support.microsoft.com/
My Blog: http://blogs.dotnethell.it/vincent/


"Bobbie Seabolt" wrote in message
. ..
Here's the message:

AppName:msimn.exe AppVer: 6.0.2900.2180 ModName:msvcr71.dll
ModVer:7:10.3052.4 Offset 000017tb.


"Michael Santovec" wrote in message
...
It's more likely to be data corruption rather than program corruption
and so a reinstall is not likely necessary or helpful.

It's important to know the Details. When you get an "Illegal
Operation" or "encountered a problem" message, there is usually a
Details button (In WinME press Alt/D), or a "click here" link to see
the error report. When you click on the button/link, it will give a
message like: XXXX caused an error in YYYY and a bunch of register
nonsense or it will list the Appname XXXX and Modname YYYY. The XXXX
and YYYY are important to identify the cause and solution. You can
ignore the rest of the message.

Also include operating system that you are using.

OLEXP: How to Troubleshoot the Invalid Page Fault Error Message
http://support.microsoft.com/?kbid=275543

OE won't even start
http://www.insideoe.com/problems/per...ce.htm#nostart


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bobbie Seabolt" wrote in message
. ..
Outlook Express has encountered a problem and must close down.

This comes up every time I try to open OE. I think all of my
critical updates are done. Is there a way to reinstall OE?

Bobbie

Might be a 3rd party program. Disable any program that may "work" with OE.
See www.oehelp.com/OETips.aspx#3

steve

"Bobbie Seabolt" wrote in message
. ..
Here's the message:

AppName:msimn.exe AppVer: 6.0.2900.2180 ModName:msvcr71.dll
ModVer:7:10.3052.4 Offset 000017tb.


"Michael Santovec" wrote in message
...
It's more likely to be data corruption rather than program corruption and
so a reinstall is not likely necessary or helpful.

It's important to know the Details. When you get an "Illegal Operation"
or "encountered a problem" message, there is usually a Details button
(In WinME press Alt/D), or a "click here" link to see the error report.
When you click on the button/link, it will give a message like: XXXX
caused an error in YYYY and a bunch of register nonsense or it will list
the Appname XXXX and Modname YYYY. The XXXX and YYYY are important to
identify the cause and solution. You can ignore the rest of the message.

Also include operating system that you are using.

OLEXP: How to Troubleshoot the Invalid Page Fault Error Message
http://support.microsoft.com/?kbid=275543

OE won't even start
http://www.insideoe.com/problems/per...ce.htm#nostart


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Bobbie Seabolt" wrote in message
. ..
Outlook Express has encountered a problem and must close down.

This comes up every time I try to open OE. I think all of my critical
updates are done. Is there a way to reinstall OE?

Bobbie