The first thing that I decided to do is to disable the e-mail scanning in
AVG. Having done that, I checked to see if I had any mail. Guess what, I am
getting a nice little message and can't get any mail. I copied what it said
and will paste here. Now what?
------------------------------------------------------------------------------------------
The server responded with an error. Account: 'pop.charter.net', Server:
'pop.charter.net', Protocol: POP3, Server Response: '-ERR AVG POP3 Proxy
Server: Cannot connect to the mail server!', Port: 110, Secure(SSL): No,
Server Error: 0x800CCC90, Error Number: 0x800CCC90
--
gbodd


"Bruce Hagen" wrote:

Leave AVG running, but do turn of the e-mail scanning. Sometimes this
doesn't stick with AVG and you have to uninstall it and reinstall and choose
Custom Mode and uncheck e-mail scanning there.

I use AVG and have had e-mail scanning turned of since day one. Should you
feel apprehensive about this:

This is from Symantec, but applies to all anti-virus programs.

From:
http://snipurl.com/bmf6

Is my computer still protected against viruses if I disable Email Scanning?

Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.

Now, you did say that when you created an e-mail and sent it to yourself you
got the message on the original send and not even a forward? If nothing
previously suggested helps, then let's try a new Outbox and Sent Items
folder.

Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
This is a home computer with one other person..
I have AVG and I did the test the other day with my e-mail turned off and
it
didn't do one bit of good..................What is so frustrating is that
I
have taken pains over the past nine years to learn everything that I can
and
to continue studying and learning. This is the first time that I have had
something that I could not do myself. The other user of this computer
doesn't
even try to correct things and relies strictly on me.
Do you suggest that I do go on and disable the email scanner on the
computer? I am with Charter Cable and they have absolutely nothing that
protects you from receiving viruses or spam. Wish that I still had Cox
Cable.
--
gbodd


"Bruce Hagen" wrote:

Two identities with the same problem. That is possible, but less likely.
You
can try a third to see. Easily deleted if it is of no help.

Are you scanning e-mail? Turn it off. It adds no extra protection and
could
be the cause.

This isn't a networked computer at your job per chance?
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
I am not the main identity on this computer, but it is also having the
same
problem. Would something like that affect both of us?
--
gbodd


"Bruce Hagen" wrote:

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and
test
it.
If all is well, you can import your messages from the old identity and
delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
I have sent things to myself and that box pops up every time and when
it
gets
to me, there are no pictures, only the little box with a red X.
Whenever
I
send out anything that has cartoon, picture, web page that I've sent
to
me
that has pictures, etc., I have to 'forward as attachment' if I want
others
to see it. I have never, ever had this problem before until a
couple
of
weeks agao. Many recipients are very hesitant in receiving a
'forward
as
attachment' and I don't blame them. I am also. My virus program
scans
&
updates every day and I always check for spam.
All I want is to be able to clean up and forward things the way I
have
been
doing it for years. Have no idea what to do next, so any help is
very
appreciated.
--
gbodd


"Bruce Hagen" wrote:

Emily just spammed this newsgroup with about 20 or so useless
replies.
Pay
no attention to her.

If you create your own message and Insert a picture and send it to
yourself,
does that work OK? If so, try to Forward that to yourself and see
if
it
still works.

If your problem only happens sometimes, it may be the senders
e-mail
client,
or how they are inserting the pictures.

Try a test to yourself and also note what shows in Sent Items. If a
picture
is there, then it was received by your ISP intact.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"Glen" wrote in message
...
Bruce, I think that I am totally confused now. What was Emily
trying
to
say?
All I simply want is to be able to forward email with things
other
than
plain text. I have done everything humanly possible that needs
to
be
done.
All boxes checked or unchecked, scanning for any problems as far
as
virus
or
spam, etc. Whenever I try to forward something (I always clean
it
before
it
is mailed), a little box pops up that says....."One or more of
these
pictures
could not be found. When you send this message, these pictures
will
not
be
included."
HTML in 'Sent Message' has been checked, along with picture.
I've
gone
into
IE6 and have checked or unchecked box that should pertain to the
problem.
Understand that this did not begin happening until around two
weeks
ago
and
it is happening with everything I try to foreward that might have
pictures.
It's like I'm 'Text only', which I'm not. Help me please.
--
gbodd


"Bruce Hagen" wrote:

Emily R. Harris of North Carolina.

Date: Mon, 07 Aug 2006 07:25:11 -0400
From: "Emily R. Harris"
User-Agent: Thunderbird 1.5.0.5 (Windows/20060719)
MIME-Version: 1.0
Subject: Delete all Outlook Express 6 data
References:
In-Reply-To:

Content-Type: text/plain; charset=UTF-8; format=flowed
Content-Transfer-Encoding: 7bit
Message-ID:
Newsgroups:
microsoft.public.windows.inetexplorer.ie6_outlooke xpress
NNTP-Posting-Host: cpe-069-134-222-224.nc.res.rr.com
69.134.222.224
Path: TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
Lines: 1
Xref: TK2MSFTNGP01.phx.gbl
microsoft.public.windows.inetexplorer.ie6_outlooke xpress:313867



"Emily R. Harris" wrote in message
...
Glen wrote:
'One or more of these pictures could not be found. When you
send
this
message these picture....................' This has been
going
on
the
past week whenever I try to forward something, if it has more
than
just
plain text on it. I can not find anything that might help
me.
I
have
gone to all of the boxes in OE and Internet Explorer and
everything
seems
to be properly checked. I have also cleaned out the Folder
file
in
OE.
Updates are current, etc., etc. Can someone please help me
with
this
as
I'm tired of having to 'save as attachment'?
............ is all I got for those picture.I an help but not
right
now.