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I sent myself a clean graphics page from the web, then try to forward it on
to myself and the other user. Got the usual 'picture will not show up.' -- gbodd "Bruce Hagen" wrote: The e-mail that you sent yourself *did* have a graphic included, correct? But it wouldn't forward to yourself after that? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... Bruce H. wrote: " Now, you did say that when you created an e-mail and sent it to yourself you got the message on the original send and not even a forward?" ------------When I created and e-mail and sent it to me everything was fine. Anything that is text will go without any problems and is not a forward with pictures or graphics in it. -- gbodd "Bruce Hagen" wrote: Leave AVG running, but do turn of the e-mail scanning. Sometimes this doesn't stick with AVG and you have to uninstall it and reinstall and choose Custom Mode and uncheck e-mail scanning there. I use AVG and have had e-mail scanning turned of since day one. Should you feel apprehensive about this: This is from Symantec, but applies to all anti-virus programs. From: http://snipurl.com/bmf6 Is my computer still protected against viruses if I disable Email Scanning? Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. Now, you did say that when you created an e-mail and sent it to yourself you got the message on the original send and not even a forward? If nothing previously suggested helps, then let's try a new Outbox and Sent Items folder. Do the following for the Outbox, and if the problem persists, repeat for Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... This is a home computer with one other person.. I have AVG and I did the test the other day with my e-mail turned off and it didn't do one bit of good..................What is so frustrating is that I have taken pains over the past nine years to learn everything that I can and to continue studying and learning. This is the first time that I have had something that I could not do myself. The other user of this computer doesn't even try to correct things and relies strictly on me. Do you suggest that I do go on and disable the email scanner on the computer? I am with Charter Cable and they have absolutely nothing that protects you from receiving viruses or spam. Wish that I still had Cox Cable. -- gbodd "Bruce Hagen" wrote: Two identities with the same problem. That is possible, but less likely. You can try a third to see. Easily deleted if it is of no help. Are you scanning e-mail? Turn it off. It adds no extra protection and could be the cause. This isn't a networked computer at your job per chance? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I am not the main identity on this computer, but it is also having the same problem. Would something like that affect both of us? -- gbodd "Bruce Hagen" wrote: You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I have sent things to myself and that box pops up every time and when it gets to me, there are no pictures, only the little box with a red X. Whenever I send out anything that has cartoon, picture, web page that I've sent to me that has pictures, etc., I have to 'forward as attachment' if I want others to see it. I have never, ever had this problem before until a couple of weeks agao. Many recipients are very hesitant in receiving a 'forward as attachment' and I don't blame them. I am also. My virus program scans & updates every day and I always check for spam. All I want is to be able to clean up and forward things the way I have been doing it for years. Have no idea what to do next, so any help is very appreciated. -- gbodd "Bruce Hagen" wrote: Emily just spammed this newsgroup with about 20 or so useless replies. Pay no attention to her. If you create your own message and Insert a picture and send it to yourself, does that work OK? If so, try to Forward that to yourself and see if it still works. If your problem only happens sometimes, it may be the senders client, or how they are inserting the pictures. Try a test to yourself and also note what shows in Sent Items. If a picture is there, then it was received by your ISP intact. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... Bruce, I think that I am totally confused now. What was Emily trying to say? All I simply want is to be able to forward email with things other than plain text. I have done everything humanly possible that needs to be done. All boxes checked or unchecked, scanning for any problems as far as virus or spam, etc. Whenever I try to forward something (I always clean it before it is mailed), a little box pops up that says....."One or more of these pictures could not be found. When you send this message, these pictures will not be included." HTML in 'Sent Message' has been checked, along with picture. I've gone into IE6 and have checked or unchecked box that should pertain to the problem. Understand that this did not begin happening until around two weeks ago and it is happening with everything I try to foreward that might have pictures. It's like I'm 'Text only', which I'm not. Help me please. -- gbodd "Bruce Hagen" wrote: |
#2
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Open a new message window and Insert | Picture and select one from a folder
on your HDD and test it. A graphic Web page is very likely to have problems. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I sent myself a clean graphics page from the web, then try to forward it on to myself and the other user. Got the usual 'picture will not show up.' -- gbodd "Bruce Hagen" wrote: The e-mail that you sent yourself *did* have a graphic included, correct? But it wouldn't forward to yourself after that? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... Bruce H. wrote: " Now, you did say that when you created an e-mail and sent it to yourself you got the message on the original send and not even a forward?" ------------When I created and e-mail and sent it to me everything was fine. Anything that is text will go without any problems and is not a forward with pictures or graphics in it. -- gbodd "Bruce Hagen" wrote: Leave AVG running, but do turn of the e-mail scanning. Sometimes this doesn't stick with AVG and you have to uninstall it and reinstall and choose Custom Mode and uncheck e-mail scanning there. I use AVG and have had e-mail scanning turned of since day one. Should you feel apprehensive about this: This is from Symantec, but applies to all anti-virus programs. From: http://snipurl.com/bmf6 Is my computer still protected against viruses if I disable Email Scanning? Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. Now, you did say that when you created an e-mail and sent it to yourself you got the message on the original send and not even a forward? If nothing previously suggested helps, then let's try a new Outbox and Sent Items folder. Do the following for the Outbox, and if the problem persists, repeat for Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... This is a home computer with one other person.. I have AVG and I did the test the other day with my e-mail turned off and it didn't do one bit of good..................What is so frustrating is that I have taken pains over the past nine years to learn everything that I can and to continue studying and learning. This is the first time that I have had something that I could not do myself. The other user of this computer doesn't even try to correct things and relies strictly on me. Do you suggest that I do go on and disable the email scanner on the computer? I am with Charter Cable and they have absolutely nothing that protects you from receiving viruses or spam. Wish that I still had Cox Cable. -- gbodd "Bruce Hagen" wrote: Two identities with the same problem. That is possible, but less likely. You can try a third to see. Easily deleted if it is of no help. Are you scanning e-mail? Turn it off. It adds no extra protection and could be the cause. This isn't a networked computer at your job per chance? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I am not the main identity on this computer, but it is also having the same problem. Would something like that affect both of us? -- gbodd "Bruce Hagen" wrote: You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I have sent things to myself and that box pops up every time and when it gets to me, there are no pictures, only the little box with a red X. Whenever I send out anything that has cartoon, picture, web page that I've sent to me that has pictures, etc., I have to 'forward as attachment' if I want others to see it. I have never, ever had this problem before until a couple of weeks agao. Many recipients are very hesitant in receiving a 'forward as attachment' and I don't blame them. I am also. My virus program scans & updates every day and I always check for spam. All I want is to be able to clean up and forward things the way I have been doing it for years. Have no idea what to do next, so any help is very appreciated. -- gbodd "Bruce Hagen" wrote: Emily just spammed this newsgroup with about 20 or so useless replies. Pay no attention to her. If you create your own message and Insert a picture and send it to yourself, does that work OK? If so, try to Forward that to yourself and see if it still works. If your problem only happens sometimes, it may be the senders client, or how they are inserting the pictures. Try a test to yourself and also note what shows in Sent Items. If a picture is there, then it was received by your ISP intact. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... Bruce, I think that I am totally confused now. What was Emily trying to say? All I simply want is to be able to forward email with things other than plain text. I have done everything humanly possible that needs to be done. All boxes checked or unchecked, scanning for any problems as far as virus or spam, etc. Whenever I try to forward something (I always clean it before it is mailed), a little box pops up that says....."One or more of these pictures could not be found. When you send this message, these pictures will not be included." HTML in 'Sent Message' has been checked, along with picture. I've gone into IE6 and have checked or unchecked box that should pertain to the problem. Understand that this did not begin happening until around two weeks ago and it is happening with everything I try to foreward that might have pictures. It's like I'm 'Text only', which I'm not. Help me please. -- gbodd "Bruce Hagen" wrote: |
#3
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I chose a picture under Documents & Settings on the hard drive. Sent it to
me. Came in just fine. Forwarded it to myself & other user and it went through just fine without any problem. -- gbodd "Bruce Hagen" wrote: Open a new message window and Insert | Picture and select one from a folder on your HDD and test it. A graphic Web page is very likely to have problems. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I sent myself a clean graphics page from the web, then try to forward it on to myself and the other user. Got the usual 'picture will not show up.' -- gbodd "Bruce Hagen" wrote: The e-mail that you sent yourself *did* have a graphic included, correct? But it wouldn't forward to yourself after that? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... Bruce H. wrote: " Now, you did say that when you created an e-mail and sent it to yourself you got the message on the original send and not even a forward?" ------------When I created and e-mail and sent it to me everything was fine. Anything that is text will go without any problems and is not a forward with pictures or graphics in it. -- gbodd "Bruce Hagen" wrote: Leave AVG running, but do turn of the e-mail scanning. Sometimes this doesn't stick with AVG and you have to uninstall it and reinstall and choose Custom Mode and uncheck e-mail scanning there. I use AVG and have had e-mail scanning turned of since day one. Should you feel apprehensive about this: This is from Symantec, but applies to all anti-virus programs. From: http://snipurl.com/bmf6 Is my computer still protected against viruses if I disable Email Scanning? Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. Now, you did say that when you created an e-mail and sent it to yourself you got the message on the original send and not even a forward? If nothing previously suggested helps, then let's try a new Outbox and Sent Items folder. Do the following for the Outbox, and if the problem persists, repeat for Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... This is a home computer with one other person.. I have AVG and I did the test the other day with my e-mail turned off and it didn't do one bit of good..................What is so frustrating is that I have taken pains over the past nine years to learn everything that I can and to continue studying and learning. This is the first time that I have had something that I could not do myself. The other user of this computer doesn't even try to correct things and relies strictly on me. Do you suggest that I do go on and disable the email scanner on the computer? I am with Charter Cable and they have absolutely nothing that protects you from receiving viruses or spam. Wish that I still had Cox Cable. -- gbodd "Bruce Hagen" wrote: Two identities with the same problem. That is possible, but less likely. You can try a third to see. Easily deleted if it is of no help. Are you scanning e-mail? Turn it off. It adds no extra protection and could be the cause. This isn't a networked computer at your job per chance? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I am not the main identity on this computer, but it is also having the same problem. Would something like that affect both of us? -- gbodd "Bruce Hagen" wrote: You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I have sent things to myself and that box pops up every time and when it gets to me, there are no pictures, only the little box with a red X. Whenever I send out anything that has cartoon, picture, web page that I've sent to me that has pictures, etc., I have to 'forward as attachment' if I want others to see it. I have never, ever had this problem before until a couple of weeks agao. Many recipients are very hesitant in receiving a 'forward as attachment' and I don't blame them. I am also. My virus program scans & updates every day and I always check for spam. All I want is to be able to clean up and forward things the way I have been doing it for years. Have no idea what to do next, so any help is very appreciated. -- gbodd "Bruce Hagen" wrote: Emily just spammed this newsgroup with about 20 or so useless replies. Pay no attention to her. If you create your own message and Insert a picture and send it to yourself, does that work OK? If so, try to Forward that to yourself and see if it still works. If your problem only happens sometimes, it may be the senders client, or how they are inserting the pictures. Try a test to yourself and also note what shows in Sent Items. If a picture is there, then it was received by your ISP intact. -- Bruce Hagen |
#4
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Then what you are receiving isn't inserted properly by the sender. For
example, a simple copy/paste may get to the first recipient but that's it. So the problem is not on your end. Should you ever have this situation in the future and want to send the picture on to others, you will have to save the picture to your HDD and then insert it in a new message. There is nothing for you to do unless you can instruct the sender to send graphics correctly. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I chose a picture under Documents & Settings on the hard drive. Sent it to me. Came in just fine. Forwarded it to myself & other user and it went through just fine without any problem. -- gbodd "Bruce Hagen" wrote: Open a new message window and Insert | Picture and select one from a folder on your HDD and test it. A graphic Web page is very likely to have problems. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I sent myself a clean graphics page from the web, then try to forward it on to myself and the other user. Got the usual 'picture will not show up.' -- gbodd "Bruce Hagen" wrote: The e-mail that you sent yourself *did* have a graphic included, correct? But it wouldn't forward to yourself after that? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... Bruce H. wrote: " Now, you did say that when you created an e-mail and sent it to yourself you got the message on the original send and not even a forward?" ------------When I created and e-mail and sent it to me everything was fine. Anything that is text will go without any problems and is not a forward with pictures or graphics in it. -- gbodd "Bruce Hagen" wrote: Leave AVG running, but do turn of the e-mail scanning. Sometimes this doesn't stick with AVG and you have to uninstall it and reinstall and choose Custom Mode and uncheck e-mail scanning there. I use AVG and have had e-mail scanning turned of since day one. Should you feel apprehensive about this: This is from Symantec, but applies to all anti-virus programs. From: http://snipurl.com/bmf6 Is my computer still protected against viruses if I disable Email Scanning? Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. Now, you did say that when you created an e-mail and sent it to yourself you got the message on the original send and not even a forward? If nothing previously suggested helps, then let's try a new Outbox and Sent Items folder. Do the following for the Outbox, and if the problem persists, repeat for Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... This is a home computer with one other person.. I have AVG and I did the test the other day with my e-mail turned off and it didn't do one bit of good..................What is so frustrating is that I have taken pains over the past nine years to learn everything that I can and to continue studying and learning. This is the first time that I have had something that I could not do myself. The other user of this computer doesn't even try to correct things and relies strictly on me. Do you suggest that I do go on and disable the email scanner on the computer? I am with Charter Cable and they have absolutely nothing that protects you from receiving viruses or spam. Wish that I still had Cox Cable. -- gbodd "Bruce Hagen" wrote: Two identities with the same problem. That is possible, but less likely. You can try a third to see. Easily deleted if it is of no help. Are you scanning e-mail? Turn it off. It adds no extra protection and could be the cause. This isn't a networked computer at your job per chance? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I am not the main identity on this computer, but it is also having the same problem. Would something like that affect both of us? -- gbodd "Bruce Hagen" wrote: You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I have sent things to myself and that box pops up every time and when it gets to me, there are no pictures, only the little box with a red X. Whenever I send out anything that has cartoon, picture, web page that I've sent to me that has pictures, etc., I have to 'forward as attachment' if I want others to see it. I have never, ever had this problem before until a couple of weeks agao. Many recipients are very hesitant in receiving a 'forward as attachment' and I don't blame them. I am also. My virus program scans & updates every day and I always check for spam. All I want is to be able to clean up and forward things the way I have been doing it for years. Have no idea what to do next, so any help is very appreciated. -- gbodd "Bruce Hagen" wrote: Emily just spammed this newsgroup with about 20 or so useless replies. Pay no attention to her. If you create your own message and Insert a picture and send it to yourself, does that work OK? If so, try to Forward that to yourself and see if it still works. If your problem only happens sometimes, it may be the senders client, or how they are inserting the pictures. Try a test to yourself and also note what shows in Sent Items. If a picture is there, then it was received by your ISP intact. -- Bruce Hagen |
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I thank you for your help Bruce. My only question is, why is it that it is
every person who sends me something that might have graphics or pictures in it. Can't forward any of them w/out 'Forward as Attachment...' I do go into the Windows Live Safety Center and have them take care of everything for me at least once a week. I love it! Again, thank you for taking the time. -- gbodd "Bruce Hagen" wrote: Then what you are receiving isn't inserted properly by the sender. For example, a simple copy/paste may get to the first recipient but that's it. So the problem is not on your end. Should you ever have this situation in the future and want to send the picture on to others, you will have to save the picture to your HDD and then insert it in a new message. There is nothing for you to do unless you can instruct the sender to send graphics correctly. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I chose a picture under Documents & Settings on the hard drive. Sent it to me. Came in just fine. Forwarded it to myself & other user and it went through just fine without any problem. -- gbodd "Bruce Hagen" wrote: Open a new message window and Insert | Picture and select one from a folder on your HDD and test it. A graphic Web page is very likely to have problems. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I sent myself a clean graphics page from the web, then try to forward it on to myself and the other user. Got the usual 'picture will not show up.' -- gbodd "Bruce Hagen" wrote: The e-mail that you sent yourself *did* have a graphic included, correct? But it wouldn't forward to yourself after that? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... Bruce H. wrote: " Now, you did say that when you created an e-mail and sent it to yourself you got the message on the original send and not even a forward?" ------------When I created and e-mail and sent it to me everything was fine. Anything that is text will go without any problems and is not a forward with pictures or graphics in it. -- gbodd "Bruce Hagen" wrote: Leave AVG running, but do turn of the e-mail scanning. Sometimes this doesn't stick with AVG and you have to uninstall it and reinstall and choose Custom Mode and uncheck e-mail scanning there. I use AVG and have had e-mail scanning turned of since day one. Should you feel apprehensive about this: This is from Symantec, but applies to all anti-virus programs. From: http://snipurl.com/bmf6 Is my computer still protected against viruses if I disable Email Scanning? Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. Now, you did say that when you created an e-mail and sent it to yourself you got the message on the original send and not even a forward? If nothing previously suggested helps, then let's try a new Outbox and Sent Items folder. Do the following for the Outbox, and if the problem persists, repeat for Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... This is a home computer with one other person.. I have AVG and I did the test the other day with my e-mail turned off and it didn't do one bit of good..................What is so frustrating is that I have taken pains over the past nine years to learn everything that I can and to continue studying and learning. This is the first time that I have had something that I could not do myself. The other user of this computer doesn't even try to correct things and relies strictly on me. Do you suggest that I do go on and disable the email scanner on the computer? I am with Charter Cable and they have absolutely nothing that protects you from receiving viruses or spam. Wish that I still had Cox Cable. -- gbodd "Bruce Hagen" wrote: Two identities with the same problem. That is possible, but less likely. You can try a third to see. Easily deleted if it is of no help. Are you scanning e-mail? Turn it off. It adds no extra protection and could be the cause. This isn't a networked computer at your job per chance? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I am not the main identity on this computer, but it is also having the same problem. Would something like that affect both of us? -- gbodd "Bruce Hagen" wrote: You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I have sent things to myself and that box pops up every time and when it gets to me, there are no pictures, only the little box with a red X. Whenever I send out anything that has cartoon, picture, web page that I've |
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Glad to help, Glen. Since it worked for you, I'm kind of at a loss. The only
things I can think of again is e-mail scanning, a third party program that messes with e-mail, or your ISP. For all I know, it may be Windows Live Safety Center. Try disabling that and give it a shot. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I thank you for your help Bruce. My only question is, why is it that it is every person who sends me something that might have graphics or pictures in it. Can't forward any of them w/out 'Forward as Attachment...' I do go into the Windows Live Safety Center and have them take care of everything for me at least once a week. I love it! Again, thank you for taking the time. -- gbodd "Bruce Hagen" wrote: Then what you are receiving isn't inserted properly by the sender. For example, a simple copy/paste may get to the first recipient but that's it. So the problem is not on your end. Should you ever have this situation in the future and want to send the picture on to others, you will have to save the picture to your HDD and then insert it in a new message. There is nothing for you to do unless you can instruct the sender to send graphics correctly. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I chose a picture under Documents & Settings on the hard drive. Sent it to me. Came in just fine. Forwarded it to myself & other user and it went through just fine without any problem. -- gbodd "Bruce Hagen" wrote: Open a new message window and Insert | Picture and select one from a folder on your HDD and test it. A graphic Web page is very likely to have problems. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I sent myself a clean graphics page from the web, then try to forward it on to myself and the other user. Got the usual 'picture will not show up.' -- gbodd "Bruce Hagen" wrote: The e-mail that you sent yourself *did* have a graphic included, correct? But it wouldn't forward to yourself after that? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... Bruce H. wrote: " Now, you did say that when you created an e-mail and sent it to yourself you got the message on the original send and not even a forward?" ------------When I created and e-mail and sent it to me everything was fine. Anything that is text will go without any problems and is not a forward with pictures or graphics in it. -- gbodd "Bruce Hagen" wrote: Leave AVG running, but do turn of the e-mail scanning. Sometimes this doesn't stick with AVG and you have to uninstall it and reinstall and choose Custom Mode and uncheck e-mail scanning there. I use AVG and have had e-mail scanning turned of since day one. Should you feel apprehensive about this: This is from Symantec, but applies to all anti-virus programs. From: http://snipurl.com/bmf6 Is my computer still protected against viruses if I disable Scanning? Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. Now, you did say that when you created an e-mail and sent it to yourself you got the message on the original send and not even a forward? If nothing previously suggested helps, then let's try a new Outbox and Sent Items folder. Do the following for the Outbox, and if the problem persists, repeat for Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... This is a home computer with one other person.. I have AVG and I did the test the other day with my e-mail turned off and it didn't do one bit of good..................What is so frustrating is that I have taken pains over the past nine years to learn everything that I can and to continue studying and learning. This is the first time that I have had something that I could not do myself. The other user of this computer doesn't even try to correct things and relies strictly on me. Do you suggest that I do go on and disable the email scanner on the computer? I am with Charter Cable and they have absolutely nothing that protects you from receiving viruses or spam. Wish that I still had Cox Cable. -- gbodd "Bruce Hagen" wrote: Two identities with the same problem. That is possible, but less likely. You can try a third to see. Easily deleted if it is of no help. Are you scanning e-mail? Turn it off. It adds no extra protection and could be the cause. This isn't a networked computer at your job per chance? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I am not the main identity on this computer, but it is also having the same problem. Would something like that affect both of us? -- gbodd "Bruce Hagen" wrote: You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I have sent things to myself and that box pops up every time and when it gets to me, there are no pictures, only the little box with a red X. Whenever I send out anything that has cartoon, picture, web page that I've |
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Bruce, one last question.... Would the Windows Defender have anything to do
with it? I've heard complaints about it but am not sure that it would affect OE. That was the last question and I truly thank you one last time. Have a great and safe week. -- gbodd "Bruce Hagen" wrote: Glad to help, Glen. Since it worked for you, I'm kind of at a loss. The only things I can think of again is e-mail scanning, a third party program that messes with e-mail, or your ISP. For all I know, it may be Windows Live Safety Center. Try disabling that and give it a shot. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I thank you for your help Bruce. My only question is, why is it that it is every person who sends me something that might have graphics or pictures in it. Can't forward any of them w/out 'Forward as Attachment...' I do go into the Windows Live Safety Center and have them take care of everything for me at least once a week. I love it! Again, thank you for taking the time. -- gbodd "Bruce Hagen" wrote: Then what you are receiving isn't inserted properly by the sender. For example, a simple copy/paste may get to the first recipient but that's it. So the problem is not on your end. Should you ever have this situation in the future and want to send the picture on to others, you will have to save the picture to your HDD and then insert it in a new message. There is nothing for you to do unless you can instruct the sender to send graphics correctly. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I chose a picture under Documents & Settings on the hard drive. Sent it to me. Came in just fine. Forwarded it to myself & other user and it went through just fine without any problem. -- gbodd "Bruce Hagen" wrote: Open a new message window and Insert | Picture and select one from a folder on your HDD and test it. A graphic Web page is very likely to have problems. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... I sent myself a clean graphics page from the web, then try to forward it on to myself and the other user. Got the usual 'picture will not show up.' -- gbodd "Bruce Hagen" wrote: The e-mail that you sent yourself *did* have a graphic included, correct? But it wouldn't forward to yourself after that? -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... Bruce H. wrote: " Now, you did say that when you created an e-mail and sent it to yourself you got the message on the original send and not even a forward?" ------------When I created and e-mail and sent it to me everything was fine. Anything that is text will go without any problems and is not a forward with pictures or graphics in it. -- gbodd "Bruce Hagen" wrote: Leave AVG running, but do turn of the e-mail scanning. Sometimes this doesn't stick with AVG and you have to uninstall it and reinstall and choose Custom Mode and uncheck e-mail scanning there. I use AVG and have had e-mail scanning turned of since day one. Should you feel apprehensive about this: This is from Symantec, but applies to all anti-virus programs. From: http://snipurl.com/bmf6 Is my computer still protected against viruses if I disable Scanning? Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. Now, you did say that when you created an e-mail and sent it to yourself you got the message on the original send and not even a forward? If nothing previously suggested helps, then let's try a new Outbox and Sent Items folder. Do the following for the Outbox, and if the problem persists, repeat for Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In Windows XP, 2K & 3K, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "Glen" wrote in message ... This is a home computer with one other person.. I have AVG and I did the test the other day with my e-mail turned off and it didn't do one bit of good..................What is so frustrating is that I have taken pains over the past nine years to learn everything that I can and to continue studying and learning. This is the first time that I have had something that I could not do myself. The other user of this computer doesn't even try to correct things and relies strictly on me. Do you suggest that I do go on and disable the email scanner on the computer? I am with Charter Cable and they have absolutely nothing that protects you from receiving viruses or spam. Wish that I still had Cox Cable. -- gbodd "Bruce Hagen" wrote: Two identities with the same problem. That is possible, but less likely. You can try a third to see. Easily deleted if it is of no help. Are you scanning e-mail? Turn it off. It adds no extra protection and could be the cause. This isn't a networked computer at your job per chance? -- Bruce Hagen |
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