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Cannot create or read mail after SP2 Install



 
 
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  #1  
Old August 3rd 06, 08:35 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PBJ
external usenet poster
 
Posts: 3
Default Cannot create or read mail after SP2 Install

Hi

Yesterday I installed SP2 and have been having problems with OE since.

OE will initiate and I can view the list of emails in inbox and other
folders. However, if I select an email I just get the header information and
a blank page where the email text should be.

When I attempt to create mail - I get the usual template. I can edit the
addressee and subject fields but cannot enter text into the body of the note.

If I attempt to forward a note I get the following error message -

'The message has not completed downloading. The message cannot be saved
until download is complete.'

Any help very gratefully recevied.

  #2  
Old August 3rd 06, 08:44 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Cannot create or read mail after SP2 Install

Was your anti-virus program running when you downloaded SP2? If so, it may
have prevented a clean install.

Remove SP2 and reboot. If all is well, download it again with your
anti-virus turned off.

How to remove SP2:
http://support.microsoft.com/default...b;EN-US;875350
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"PBJ" wrote in message
...
Hi

Yesterday I installed SP2 and have been having problems with OE since.

OE will initiate and I can view the list of emails in inbox and other
folders. However, if I select an email I just get the header information
and
a blank page where the email text should be.

When I attempt to create mail - I get the usual template. I can edit the
addressee and subject fields but cannot enter text into the body of the
note.

If I attempt to forward a note I get the following error message -

'The message has not completed downloading. The message cannot be saved
until download is complete.'

Any help very gratefully recevied.


  #3  
Old August 4th 06, 12:29 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PBJ
external usenet poster
 
Posts: 3
Default Cannot create or read mail after SP2 Install

Bruce

Many thanks. I restored the system to before the SP2 install and OE worked
again. Disabled AV/FW and reinstalled SP2 and all critical fixes. All now
working.

Thanks again
PBJ

"Bruce Hagen" wrote:

Was your anti-virus program running when you downloaded SP2? If so, it may
have prevented a clean install.

Remove SP2 and reboot. If all is well, download it again with your
anti-virus turned off.

How to remove SP2:
http://support.microsoft.com/default...b;EN-US;875350
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"PBJ" wrote in message
...
Hi

Yesterday I installed SP2 and have been having problems with OE since.

OE will initiate and I can view the list of emails in inbox and other
folders. However, if I select an email I just get the header information
and
a blank page where the email text should be.

When I attempt to create mail - I get the usual template. I can edit the
addressee and subject fields but cannot enter text into the body of the
note.

If I attempt to forward a note I get the following error message -

'The message has not completed downloading. The message cannot be saved
until download is complete.'

Any help very gratefully recevied.



  #4  
Old August 4th 06, 02:01 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Cannot create or read mail after SP2 Install

You're welcome and thanks for the feedback.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"PBJ" wrote in message
...
Bruce

Many thanks. I restored the system to before the SP2 install and OE worked
again. Disabled AV/FW and reinstalled SP2 and all critical fixes. All now
working.

Thanks again
PBJ

"Bruce Hagen" wrote:

Was your anti-virus program running when you downloaded SP2? If so, it
may
have prevented a clean install.

Remove SP2 and reboot. If all is well, download it again with your
anti-virus turned off.

How to remove SP2:
http://support.microsoft.com/default...b;EN-US;875350
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"PBJ" wrote in message
...
Hi

Yesterday I installed SP2 and have been having problems with OE since.

OE will initiate and I can view the list of emails in inbox and other
folders. However, if I select an email I just get the header
information
and
a blank page where the email text should be.

When I attempt to create mail - I get the usual template. I can edit
the
addressee and subject fields but cannot enter text into the body of the
note.

If I attempt to forward a note I get the following error message -

'The message has not completed downloading. The message cannot be saved
until download is complete.'

Any help very gratefully recevied.




  #5  
Old August 4th 06, 04:50 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
external usenet poster
 
Posts: 3,031
Default Cannot create or read mail after SP2 Install

Nice catch!

Bruce Hagen wrote:

You're welcome and thanks for the feedback.

"PBJ" wrote in message
...

Bruce

Many thanks. I restored the system to before the SP2 install and OE worked
again. Disabled AV/FW and reinstalled SP2 and all critical fixes. All now
working.

Thanks again
PBJ

"Bruce Hagen" wrote:


Was your anti-virus program running when you downloaded SP2? If so, it
may
have prevented a clean install.

Remove SP2 and reboot. If all is well, download it again with your
anti-virus turned off.

How to remove SP2:
http://support.microsoft.com/default...b;EN-US;875350
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"PBJ" wrote in message
...
Hi

Yesterday I installed SP2 and have been having problems with OE since.

OE will initiate and I can view the list of emails in inbox and other
folders. However, if I select an email I just get the header
information
and
a blank page where the email text should be.

When I attempt to create mail - I get the usual template. I can edit
the
addressee and subject fields but cannot enter text into the body of the
note.

If I attempt to forward a note I get the following error message -

'The message has not completed downloading. The message cannot be saved
until download is complete.'

Any help very gratefully recevied.
  #6  
Old August 4th 06, 05:01 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Cannot create or read mail after SP2 Install

Ah shucks, PA Bear. Twern't nuttin'. Just rememberin' back to the first
release. That was the #1 cure. Waiting for SP3 in about a year.

Bruce


"PA Bear" wrote in message
...
Nice catch!

Bruce Hagen wrote:
You're welcome and thanks for the feedback.

"PBJ" wrote in message
...
Bruce

Many thanks. I restored the system to before the SP2 install and OE
worked
again. Disabled AV/FW and reinstalled SP2 and all critical fixes. All
now
working.

Thanks again
PBJ

"Bruce Hagen" wrote:

Was your anti-virus program running when you downloaded SP2? If so, it
may
have prevented a clean install.

Remove SP2 and reboot. If all is well, download it again with your
anti-virus turned off.

How to remove SP2:
http://support.microsoft.com/default...b;EN-US;875350
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"PBJ" wrote in message
...
Hi

Yesterday I installed SP2 and have been having problems with OE since.

OE will initiate and I can view the list of emails in inbox and other
folders. However, if I select an email I just get the header
information
and
a blank page where the email text should be.

When I attempt to create mail - I get the usual template. I can edit
the
addressee and subject fields but cannot enter text into the body of
the
note.

If I attempt to forward a note I get the following error message -

'The message has not completed downloading. The message cannot be
saved
until download is complete.'

Any help very gratefully recevied.


  #7  
Old August 4th 06, 07:11 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Vincenzo Di Russo [MVP]
external usenet poster
 
Posts: 186
Default Cannot create or read mail after SP2 Install

Applause ;-)

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer since 2003
My home: http://mvp.support.microsoft.com/
My Blog: http://blogs.dotnethell.it/vincent/

Bruce Hagen wrote:
You're welcome and thanks for the feedback.

"PBJ" wrote in message
...
Bruce

Many thanks. I restored the system to before the SP2 install and OE
worked again. Disabled AV/FW and reinstalled SP2 and all critical fixes.
All now working.

Thanks again
PBJ

"Bruce Hagen" wrote:

Was your anti-virus program running when you downloaded SP2? If so, it
may
have prevented a clean install.

Remove SP2 and reboot. If all is well, download it again with your
anti-virus turned off.

How to remove SP2:
http://support.microsoft.com/default...b;EN-US;875350
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"PBJ" wrote in message
...
Hi

Yesterday I installed SP2 and have been having problems with OE since.

OE will initiate and I can view the list of emails in inbox and other
folders. However, if I select an email I just get the header
information
and
a blank page where the email text should be.

When I attempt to create mail - I get the usual template. I can edit
the
addressee and subject fields but cannot enter text into the body of the
note.

If I attempt to forward a note I get the following error message -

'The message has not completed downloading. The message cannot be saved
until download is complete.'

Any help very gratefully recevied.


  #8  
Old August 3rd 06, 08:52 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PA Bear
external usenet poster
 
Posts: 3,031
Default Cannot create or read mail after SP2 Install

Have you returned to Windows Update since installing SP2 to check for other critical updates?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

PBJ wrote:

Yesterday I installed SP2 and have been having problems with OE since.

OE will initiate and I can view the list of emails in inbox and other
folders. However, if I select an email I just get the header information and
a blank page where the email text should be.

When I attempt to create mail - I get the usual template. I can edit the
addressee and subject fields but cannot enter text into the body of the
note.

If I attempt to forward a note I get the following error message -

'The message has not completed downloading. The message cannot be saved
until download is complete.'

Any help very gratefully recevied.
  #9  
Old August 3rd 06, 10:50 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
PBJ
external usenet poster
 
Posts: 3
Default Cannot create or read mail after SP2 Install

Hi

I have installed all critical updates. Even installed IE 7 beta in case that
helped resolve the issue. All to no avail.

Regards

"PA Bear" wrote:

Have you returned to Windows Update since installing SP2 to check for other critical updates?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

PBJ wrote:
Yesterday I installed SP2 and have been having problems with OE since.

OE will initiate and I can view the list of emails in inbox and other
folders. However, if I select an email I just get the header information and
a blank page where the email text should be.

When I attempt to create mail - I get the usual template. I can edit the
addressee and subject fields but cannot enter text into the body of the
note.

If I attempt to forward a note I get the following error message -

'The message has not completed downloading. The message cannot be saved
until download is complete.'

Any help very gratefully recevied

 




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