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#1
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Hi
Yesterday I installed SP2 and have been having problems with OE since. OE will initiate and I can view the list of emails in inbox and other folders. However, if I select an email I just get the header information and a blank page where the email text should be. When I attempt to create mail - I get the usual template. I can edit the addressee and subject fields but cannot enter text into the body of the note. If I attempt to forward a note I get the following error message - 'The message has not completed downloading. The message cannot be saved until download is complete.' Any help very gratefully recevied. |
#2
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Was your anti-virus program running when you downloaded SP2? If so, it may
have prevented a clean install. Remove SP2 and reboot. If all is well, download it again with your anti-virus turned off. How to remove SP2: http://support.microsoft.com/default...b;EN-US;875350 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "PBJ" wrote in message ... Hi Yesterday I installed SP2 and have been having problems with OE since. OE will initiate and I can view the list of emails in inbox and other folders. However, if I select an email I just get the header information and a blank page where the email text should be. When I attempt to create mail - I get the usual template. I can edit the addressee and subject fields but cannot enter text into the body of the note. If I attempt to forward a note I get the following error message - 'The message has not completed downloading. The message cannot be saved until download is complete.' Any help very gratefully recevied. |
#3
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Bruce
Many thanks. I restored the system to before the SP2 install and OE worked again. Disabled AV/FW and reinstalled SP2 and all critical fixes. All now working. Thanks again PBJ "Bruce Hagen" wrote: Was your anti-virus program running when you downloaded SP2? If so, it may have prevented a clean install. Remove SP2 and reboot. If all is well, download it again with your anti-virus turned off. How to remove SP2: http://support.microsoft.com/default...b;EN-US;875350 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "PBJ" wrote in message ... Hi Yesterday I installed SP2 and have been having problems with OE since. OE will initiate and I can view the list of emails in inbox and other folders. However, if I select an email I just get the header information and a blank page where the email text should be. When I attempt to create mail - I get the usual template. I can edit the addressee and subject fields but cannot enter text into the body of the note. If I attempt to forward a note I get the following error message - 'The message has not completed downloading. The message cannot be saved until download is complete.' Any help very gratefully recevied. |
#4
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You're welcome and thanks for the feedback.
-- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "PBJ" wrote in message ... Bruce Many thanks. I restored the system to before the SP2 install and OE worked again. Disabled AV/FW and reinstalled SP2 and all critical fixes. All now working. Thanks again PBJ "Bruce Hagen" wrote: Was your anti-virus program running when you downloaded SP2? If so, it may have prevented a clean install. Remove SP2 and reboot. If all is well, download it again with your anti-virus turned off. How to remove SP2: http://support.microsoft.com/default...b;EN-US;875350 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "PBJ" wrote in message ... Hi Yesterday I installed SP2 and have been having problems with OE since. OE will initiate and I can view the list of emails in inbox and other folders. However, if I select an email I just get the header information and a blank page where the email text should be. When I attempt to create mail - I get the usual template. I can edit the addressee and subject fields but cannot enter text into the body of the note. If I attempt to forward a note I get the following error message - 'The message has not completed downloading. The message cannot be saved until download is complete.' Any help very gratefully recevied. |
#5
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Nice catch!
Bruce Hagen wrote: You're welcome and thanks for the feedback. "PBJ" wrote in message ... Bruce Many thanks. I restored the system to before the SP2 install and OE worked again. Disabled AV/FW and reinstalled SP2 and all critical fixes. All now working. Thanks again PBJ "Bruce Hagen" wrote: Was your anti-virus program running when you downloaded SP2? If so, it may have prevented a clean install. Remove SP2 and reboot. If all is well, download it again with your anti-virus turned off. How to remove SP2: http://support.microsoft.com/default...b;EN-US;875350 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "PBJ" wrote in message ... Hi Yesterday I installed SP2 and have been having problems with OE since. OE will initiate and I can view the list of emails in inbox and other folders. However, if I select an email I just get the header information and a blank page where the email text should be. When I attempt to create mail - I get the usual template. I can edit the addressee and subject fields but cannot enter text into the body of the note. If I attempt to forward a note I get the following error message - 'The message has not completed downloading. The message cannot be saved until download is complete.' Any help very gratefully recevied. |
#6
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Ah shucks, PA Bear. Twern't nuttin'. Just rememberin' back to the first
release. That was the #1 cure. Waiting for SP3 in about a year. Bruce "PA Bear" wrote in message ... Nice catch! Bruce Hagen wrote: You're welcome and thanks for the feedback. "PBJ" wrote in message ... Bruce Many thanks. I restored the system to before the SP2 install and OE worked again. Disabled AV/FW and reinstalled SP2 and all critical fixes. All now working. Thanks again PBJ "Bruce Hagen" wrote: Was your anti-virus program running when you downloaded SP2? If so, it may have prevented a clean install. Remove SP2 and reboot. If all is well, download it again with your anti-virus turned off. How to remove SP2: http://support.microsoft.com/default...b;EN-US;875350 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "PBJ" wrote in message ... Hi Yesterday I installed SP2 and have been having problems with OE since. OE will initiate and I can view the list of emails in inbox and other folders. However, if I select an email I just get the header information and a blank page where the email text should be. When I attempt to create mail - I get the usual template. I can edit the addressee and subject fields but cannot enter text into the body of the note. If I attempt to forward a note I get the following error message - 'The message has not completed downloading. The message cannot be saved until download is complete.' Any help very gratefully recevied. |
#7
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Applause ;-)
-- Vincenzo Di Russo Microsoft® MVP - Most Valuable Professional Windows - Internet Explorer since 2003 My home: http://mvp.support.microsoft.com/ My Blog: http://blogs.dotnethell.it/vincent/ Bruce Hagen wrote: You're welcome and thanks for the feedback. "PBJ" wrote in message ... Bruce Many thanks. I restored the system to before the SP2 install and OE worked again. Disabled AV/FW and reinstalled SP2 and all critical fixes. All now working. Thanks again PBJ "Bruce Hagen" wrote: Was your anti-virus program running when you downloaded SP2? If so, it may have prevented a clean install. Remove SP2 and reboot. If all is well, download it again with your anti-virus turned off. How to remove SP2: http://support.microsoft.com/default...b;EN-US;875350 -- Bruce Hagen MS MVP - Outlook Express ~IB-CA~ "PBJ" wrote in message ... Hi Yesterday I installed SP2 and have been having problems with OE since. OE will initiate and I can view the list of emails in inbox and other folders. However, if I select an email I just get the header information and a blank page where the email text should be. When I attempt to create mail - I get the usual template. I can edit the addressee and subject fields but cannot enter text into the body of the note. If I attempt to forward a note I get the following error message - 'The message has not completed downloading. The message cannot be saved until download is complete.' Any help very gratefully recevied. |
#8
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Have you returned to Windows Update since installing SP2 to check for other critical updates?
-- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Security, Shell/User) PBJ wrote: Yesterday I installed SP2 and have been having problems with OE since. OE will initiate and I can view the list of emails in inbox and other folders. However, if I select an email I just get the header information and a blank page where the email text should be. When I attempt to create mail - I get the usual template. I can edit the addressee and subject fields but cannot enter text into the body of the note. If I attempt to forward a note I get the following error message - 'The message has not completed downloading. The message cannot be saved until download is complete.' Any help very gratefully recevied. |
#9
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Hi
I have installed all critical updates. Even installed IE 7 beta in case that helped resolve the issue. All to no avail. Regards "PA Bear" wrote: Have you returned to Windows Update since installing SP2 to check for other critical updates? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE, Security, Shell/User) PBJ wrote: Yesterday I installed SP2 and have been having problems with OE since. OE will initiate and I can view the list of emails in inbox and other folders. However, if I select an email I just get the header information and a blank page where the email text should be. When I attempt to create mail - I get the usual template. I can edit the addressee and subject fields but cannot enter text into the body of the note. If I attempt to forward a note I get the following error message - 'The message has not completed downloading. The message cannot be saved until download is complete.' Any help very gratefully recevied |
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