A Microsoft Outlook email forum. Outlook Banter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » Outlook Banter forum » Microsoft Outlook Express Email Newsgroup » Outlook Express
Site Map Home Register Authors List Search Today's Posts Mark Forums Read Web Partners

Problem with "Main Identity" Mailbox



 
 
Thread Tools Search this Thread Display Modes
  #1  
Old August 5th 06, 05:46 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
tterrag smis
external usenet poster
 
Posts: 3
Default Problem with "Main Identity" Mailbox

Hi,

Yesterday when I logged off my computer and shut it down, I turned off the
power before it was all the way shut down. Later, when I turned it back on
and opened OE, there where no msgs in my inbox (I had about 20 in there) and
most of my other folders were missing (I had about 15 folders). Where I went
to the store folder, I saw that Inbox.dbx was there and so was an Inbox
(1).dbx

I moved the Inbox.dbx to a temp folder, and deleted the Inbox (1).dbx

I restarted OE and checked the store folder. It had made a new Inbox.dbx
file. So I deleted it and moved the old Inbox.dbx file back from the temp
folder I created. I restarted OE but still couldn't see my msgs. Upon
checking the store folder, I see it created another Inbox (1). dbx file.

I also tried copying a folder that is working in one of my other identities
into my main identity and it still wouldn't recognize it.

Any Suggestions? I tried one solution where I worked offline and did a
compact all folders, but it still doesn't work.

FYI - Windows XP SP2 with 1 GB Mem

Thanks
Garrett


  #2  
Old August 5th 06, 06:45 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Pop`
external usenet poster
 
Posts: 91
Default Problem with "Main Identity" Mailbox

I think you can "restore" it by opening OE and:

Click File; Import; Messages; and select the one that includes0e6, then
click the box toward the bottoms left, Import from the Store Directory,
click to proceed . Browse to where that dbx file is stored, and click on
it, cilck OK. It should reimport it. The folder is known as the store.

HTH
Pop`


"tterrag smis" wrote in message
news:M23Bg.4874$W93.1252@dukeread05...
Hi,

Yesterday when I logged off my computer and shut it down, I turned off the
power before it was all the way shut down. Later, when I turned it back on
and opened OE, there where no msgs in my inbox (I had about 20 in there)
and most of my other folders were missing (I had about 15 folders). Where
I went to the store folder, I saw that Inbox.dbx was there and so was an
Inbox (1).dbx

I moved the Inbox.dbx to a temp folder, and deleted the Inbox (1).dbx

I restarted OE and checked the store folder. It had made a new Inbox.dbx
file. So I deleted it and moved the old Inbox.dbx file back from the temp
folder I created. I restarted OE but still couldn't see my msgs. Upon
checking the store folder, I see it created another Inbox (1). dbx file.

I also tried copying a folder that is working in one of my other
identities into my main identity and it still wouldn't recognize it.

Any Suggestions? I tried one solution where I worked offline and did a
compact all folders, but it still doesn't work.

FYI - Windows XP SP2 with 1 GB Mem

Thanks
Garrett



  #3  
Old August 5th 06, 06:49 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jim Pickering
external usenet poster
 
Posts: 653
Default Problem with "Main Identity" Mailbox

When you shut the computer off, Outlook Express was probably in the midst of
compacting the message store. Inbox(1).dbx was corrupted and a new, but
empty Inbox.dbx was created. Since you've deleted Inbox(1).dbx you've also
deleted the messages stored in that folder. If you use the Recycle Bin,
check to see if Inbox(1).dbx is there and Restore it. You can then obtain
DBXtract from www.oehelp.com to extract the contacts of the corrupted
folder.

If it's not there, you may need DBXpress program (also from www.oehelp.com )
and use it in Extract from Disk mode all messages that have not been
overwritten, even from a formatted disk. The file size of the DBX file may
give an indication of the contents (an empty DBX file is about 57KB but if
you use email scanning in an antivirus product, the file size may be
meaningless as some AV scanning can corrupt the file with all zeroes).

Post back if you have questions.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"tterrag smis" wrote in message
news:M23Bg.4874$W93.1252@dukeread05...
Hi,

Yesterday when I logged off my computer and shut it down, I turned off the
power before it was all the way shut down. Later, when I turned it back on
and opened OE, there where no msgs in my inbox (I had about 20 in there)
and most of my other folders were missing (I had about 15 folders). Where
I went to the store folder, I saw that Inbox.dbx was there and so was an
Inbox (1).dbx

I moved the Inbox.dbx to a temp folder, and deleted the Inbox (1).dbx

I restarted OE and checked the store folder. It had made a new Inbox.dbx
file. So I deleted it and moved the old Inbox.dbx file back from the temp
folder I created. I restarted OE but still couldn't see my msgs. Upon
checking the store folder, I see it created another Inbox (1). dbx file.

I also tried copying a folder that is working in one of my other
identities into my main identity and it still wouldn't recognize it.

Any Suggestions? I tried one solution where I worked offline and did a
compact all folders, but it still doesn't work.

FYI - Windows XP SP2 with 1 GB Mem

Thanks
Garrett


  #4  
Old August 5th 06, 07:20 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
tterrag smis
external usenet poster
 
Posts: 3
Default Problem with "Main Identity" Mailbox

Jim,

Hi - I paid the $5 for DBXxtract and it looked like it was picking up all
the messages from each dbx folder. However, when it was finished I went to
the output directory and Each 'folder' was there but each one was empty. I'm
confused in the sense that I saw the message headers go flying by during the
extract phase.... and it looked as if it were working, but all I have now is
15 or so folders - all empty.

Any suggestions?

Thanks
Garrett

"Jim Pickering" wrote in message
...
When you shut the computer off, Outlook Express was probably in the midst
of compacting the message store. Inbox(1).dbx was corrupted and a new,
but empty Inbox.dbx was created. Since you've deleted Inbox(1).dbx you've
also deleted the messages stored in that folder. If you use the Recycle
Bin, check to see if Inbox(1).dbx is there and Restore it. You can then
obtain DBXtract from www.oehelp.com to extract the contacts of the
corrupted folder.

If it's not there, you may need DBXpress program (also from
www.oehelp.com ) and use it in Extract from Disk mode all messages that
have not been overwritten, even from a formatted disk. The file size of
the DBX file may give an indication of the contents (an empty DBX file is
about 57KB but if you use email scanning in an antivirus product, the file
size may be meaningless as some AV scanning can corrupt the file with all
zeroes).

Post back if you have questions.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"tterrag smis" wrote in message
news:M23Bg.4874$W93.1252@dukeread05...
Hi,

Yesterday when I logged off my computer and shut it down, I turned off
the power before it was all the way shut down. Later, when I turned it
back on and opened OE, there where no msgs in my inbox (I had about 20 in
there) and most of my other folders were missing (I had about 15
folders). Where I went to the store folder, I saw that Inbox.dbx was
there and so was an Inbox (1).dbx

I moved the Inbox.dbx to a temp folder, and deleted the Inbox (1).dbx

I restarted OE and checked the store folder. It had made a new Inbox.dbx
file. So I deleted it and moved the old Inbox.dbx file back from the temp
folder I created. I restarted OE but still couldn't see my msgs. Upon
checking the store folder, I see it created another Inbox (1). dbx file.

I also tried copying a folder that is working in one of my other
identities into my main identity and it still wouldn't recognize it.

Any Suggestions? I tried one solution where I worked offline and did a
compact all folders, but it still doesn't work.

FYI - Windows XP SP2 with 1 GB Mem

Thanks
Garrett




  #5  
Old August 5th 06, 08:12 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jim Pickering
external usenet poster
 
Posts: 653
Default Problem with "Main Identity" Mailbox

Were you able to restore the deleted Inbox(1).dbx from the Recycle Bin? If
not, then you would need the more thorough extraction program DBXpress and
in its "Extract from Disk" mode. With your download of DBXtract, you should
have received an email address for Steve Cochran, who can provide more help,
but if you are not attempting it on the Inbox(1).dbx file, then your other
folders may be empty.

I would disable any running program that may interfere with the extraction
and try it again, using just one DBX file at a time to see if it works for
you. You haven't mentioned the file size of the DBX files you're attempting
to extract, but as I said earlier if they are only in the vicinity of 57 or
so KB, they are most likely empty. Also any DBX file with a number appended
to it is most likely corrupted and those are the ones to concentrate on
while attempting recovery. Good luck.

Let us know what happens.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"tterrag smis" wrote in message
news:wr4Bg.4878$W93.3661@dukeread05...
Jim,

Hi - I paid the $5 for DBXxtract and it looked like it was picking up all
the messages from each dbx folder. However, when it was finished I went to
the output directory and Each 'folder' was there but each one was empty.
I'm confused in the sense that I saw the message headers go flying by
during the extract phase.... and it looked as if it were working, but all
I have now is 15 or so folders - all empty.

Any suggestions?

Thanks
Garrett

"Jim Pickering" wrote in message
...
When you shut the computer off, Outlook Express was probably in the midst
of compacting the message store. Inbox(1).dbx was corrupted and a new,
but empty Inbox.dbx was created. Since you've deleted Inbox(1).dbx
you've also deleted the messages stored in that folder. If you use the
Recycle Bin, check to see if Inbox(1).dbx is there and Restore it. You
can then obtain DBXtract from www.oehelp.com to extract the contacts of
the corrupted folder.

If it's not there, you may need DBXpress program (also from
www.oehelp.com ) and use it in Extract from Disk mode all messages that
have not been overwritten, even from a formatted disk. The file size of
the DBX file may give an indication of the contents (an empty DBX file is
about 57KB but if you use email scanning in an antivirus product, the
file size may be meaningless as some AV scanning can corrupt the file
with all zeroes).

Post back if you have questions.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"tterrag smis" wrote in message
news:M23Bg.4874$W93.1252@dukeread05...
Hi,

Yesterday when I logged off my computer and shut it down, I turned off
the power before it was all the way shut down. Later, when I turned it
back on and opened OE, there where no msgs in my inbox (I had about 20
in there) and most of my other folders were missing (I had about 15
folders). Where I went to the store folder, I saw that Inbox.dbx was
there and so was an Inbox (1).dbx

I moved the Inbox.dbx to a temp folder, and deleted the Inbox (1).dbx

I restarted OE and checked the store folder. It had made a new Inbox.dbx
file. So I deleted it and moved the old Inbox.dbx file back from the
temp folder I created. I restarted OE but still couldn't see my msgs.
Upon checking the store folder, I see it created another Inbox (1). dbx
file.

I also tried copying a folder that is working in one of my other
identities into my main identity and it still wouldn't recognize it.

Any Suggestions? I tried one solution where I worked offline and did a
compact all folders, but it still doesn't work.

FYI - Windows XP SP2 with 1 GB Mem

Thanks
Garrett





  #6  
Old August 6th 06, 06:08 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
tterrag smis
external usenet poster
 
Posts: 3
Default Problem with "Main Identity" Mailbox

I ended up buying the DBXExpress but Cannot get it installed - it says I
need .NET Framework Ver 1.1.4322 I went do download it and all I saw was
..NET Framework 2.0 - so I downloaded that and it still won't install - any
ideas? Or Links to the Exact file (for the .Net) I need to install?

Thanks
Garrett

"Jim Pickering" wrote in message
...
Were you able to restore the deleted Inbox(1).dbx from the Recycle Bin?
If not, then you would need the more thorough extraction program DBXpress
and in its "Extract from Disk" mode. With your download of DBXtract, you
should have received an email address for Steve Cochran, who can provide
more help, but if you are not attempting it on the Inbox(1).dbx file, then
your other folders may be empty.

I would disable any running program that may interfere with the extraction
and try it again, using just one DBX file at a time to see if it works for
you. You haven't mentioned the file size of the DBX files you're
attempting to extract, but as I said earlier if they are only in the
vicinity of 57 or so KB, they are most likely empty. Also any DBX file
with a number appended to it is most likely corrupted and those are the
ones to concentrate on while attempting recovery. Good luck.

Let us know what happens.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"tterrag smis" wrote in message
news:wr4Bg.4878$W93.3661@dukeread05...
Jim,

Hi - I paid the $5 for DBXxtract and it looked like it was picking up all
the messages from each dbx folder. However, when it was finished I went
to the output directory and Each 'folder' was there but each one was
empty. I'm confused in the sense that I saw the message headers go flying
by during the extract phase.... and it looked as if it were working, but
all I have now is 15 or so folders - all empty.

Any suggestions?

Thanks
Garrett

"Jim Pickering" wrote in message
...
When you shut the computer off, Outlook Express was probably in the
midst of compacting the message store. Inbox(1).dbx was corrupted and a
new, but empty Inbox.dbx was created. Since you've deleted Inbox(1).dbx
you've also deleted the messages stored in that folder. If you use the
Recycle Bin, check to see if Inbox(1).dbx is there and Restore it. You
can then obtain DBXtract from www.oehelp.com to extract the contacts of
the corrupted folder.

If it's not there, you may need DBXpress program (also from
www.oehelp.com ) and use it in Extract from Disk mode all messages that
have not been overwritten, even from a formatted disk. The file size
of the DBX file may give an indication of the contents (an empty DBX
file is about 57KB but if you use email scanning in an antivirus
product, the file size may be meaningless as some AV scanning can
corrupt the file with all zeroes).

Post back if you have questions.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"tterrag smis" wrote in message
news:M23Bg.4874$W93.1252@dukeread05...
Hi,

Yesterday when I logged off my computer and shut it down, I turned off
the power before it was all the way shut down. Later, when I turned it
back on and opened OE, there where no msgs in my inbox (I had about 20
in there) and most of my other folders were missing (I had about 15
folders). Where I went to the store folder, I saw that Inbox.dbx was
there and so was an Inbox (1).dbx

I moved the Inbox.dbx to a temp folder, and deleted the Inbox (1).dbx

I restarted OE and checked the store folder. It had made a new
Inbox.dbx file. So I deleted it and moved the old Inbox.dbx file back
from the temp folder I created. I restarted OE but still couldn't see
my msgs. Upon checking the store folder, I see it created another Inbox
(1). dbx file.

I also tried copying a folder that is working in one of my other
identities into my main identity and it still wouldn't recognize it.

Any Suggestions? I tried one solution where I worked offline and did a
compact all folders, but it still doesn't work.

FYI - Windows XP SP2 with 1 GB Mem

Thanks
Garrett







  #7  
Old August 6th 06, 06:23 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders, MS-MVP OE/WM
external usenet poster
 
Posts: 1,196
Default Problem with "Main Identity" Mailbox

"tterrag smis" wrote in message
news:FWdBg.6466$W93.3854@dukeread05...
I ended up buying the DBXExpress but Cannot get it installed - it says I
need .NET Framework Ver 1.1.4322 I went do download it and all I saw was
.NET Framework 2.0 - so I downloaded that and it still won't install - any
ideas? Or Links to the Exact file (for the .Net) I need to install?



Did you click the link on the DBXpress page for .NET framework?

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Please reply in newsgroup. Do NOT send email.


  #8  
Old August 6th 06, 09:06 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Jim Pickering
external usenet poster
 
Posts: 653
Default Problem with "Main Identity" Mailbox

Try this link to download version 1.1:
http://www.microsoft.com/downloads/d...DisplayLang=en

You will most likely have to first uninstall version 2 via the Control
Panel-Add/Remove Programs.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"tterrag smis" wrote in message
news:FWdBg.6466$W93.3854@dukeread05...
I ended up buying the DBXExpress but Cannot get it installed - it says I
need .NET Framework Ver 1.1.4322 I went do download it and all I saw was
.NET Framework 2.0 - so I downloaded that and it still won't install - any
ideas? Or Links to the Exact file (for the .Net) I need to install?

Thanks
Garrett

"Jim Pickering" wrote in message
...
Were you able to restore the deleted Inbox(1).dbx from the Recycle Bin?
If not, then you would need the more thorough extraction program DBXpress
and in its "Extract from Disk" mode. With your download of DBXtract, you
should have received an email address for Steve Cochran, who can provide
more help, but if you are not attempting it on the Inbox(1).dbx file,
then your other folders may be empty.

I would disable any running program that may interfere with the
extraction and try it again, using just one DBX file at a time to see if
it works for you. You haven't mentioned the file size of the DBX files
you're attempting to extract, but as I said earlier if they are only in
the vicinity of 57 or so KB, they are most likely empty. Also any DBX
file with a number appended to it is most likely corrupted and those are
the ones to concentrate on while attempting recovery. Good luck.

Let us know what happens.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"tterrag smis" wrote in message
news:wr4Bg.4878$W93.3661@dukeread05...
Jim,

Hi - I paid the $5 for DBXxtract and it looked like it was picking up
all the messages from each dbx folder. However, when it was finished I
went to the output directory and Each 'folder' was there but each one
was empty. I'm confused in the sense that I saw the message headers go
flying by during the extract phase.... and it looked as if it were
working, but all I have now is 15 or so folders - all empty.

Any suggestions?

Thanks
Garrett

"Jim Pickering" wrote in message
...
When you shut the computer off, Outlook Express was probably in the
midst of compacting the message store. Inbox(1).dbx was corrupted and
a new, but empty Inbox.dbx was created. Since you've deleted
Inbox(1).dbx you've also deleted the messages stored in that folder.
If you use the Recycle Bin, check to see if Inbox(1).dbx is there and
Restore it. You can then obtain DBXtract from www.oehelp.com to
extract the contacts of the corrupted folder.

If it's not there, you may need DBXpress program (also from
www.oehelp.com ) and use it in Extract from Disk mode all messages that
have not been overwritten, even from a formatted disk. The file size
of the DBX file may give an indication of the contents (an empty DBX
file is about 57KB but if you use email scanning in an antivirus
product, the file size may be meaningless as some AV scanning can
corrupt the file with all zeroes).

Post back if you have questions.
--
Jim Pickering
MVP-Outlook Express/Windows Mail
Please reply to newsgroup only so that others may be helped with your
feedback.


"tterrag smis" wrote in message
news:M23Bg.4874$W93.1252@dukeread05...
Hi,

Yesterday when I logged off my computer and shut it down, I turned off
the power before it was all the way shut down. Later, when I turned it
back on and opened OE, there where no msgs in my inbox (I had about 20
in there) and most of my other folders were missing (I had about 15
folders). Where I went to the store folder, I saw that Inbox.dbx was
there and so was an Inbox (1).dbx

I moved the Inbox.dbx to a temp folder, and deleted the Inbox (1).dbx

I restarted OE and checked the store folder. It had made a new
Inbox.dbx file. So I deleted it and moved the old Inbox.dbx file back
from the temp folder I created. I restarted OE but still couldn't see
my msgs. Upon checking the store folder, I see it created another
Inbox (1). dbx file.

I also tried copying a folder that is working in one of my other
identities into my main identity and it still wouldn't recognize it.

Any Suggestions? I tried one solution where I worked offline and did a
compact all folders, but it still doesn't work.

FYI - Windows XP SP2 with 1 GB Mem

Thanks
Garrett








  #9  
Old August 5th 06, 10:35 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders, MS-MVP OE/WM
external usenet poster
 
Posts: 1,196
Default Problem with "Main Identity" Mailbox

"tterrag smis" wrote in message
news:M23Bg.4874$W93.1252@dukeread05...
Hi,

Yesterday when I logged off my computer and shut it down, I turned off the
power before it was all the way shut down. Later, when I turned it back on
and opened OE, there where no msgs in my inbox (I had about 20 in there)
and most of my other folders were missing (I had about 15 folders). Where
I went to the store folder, I saw that Inbox.dbx was there and so was an
Inbox (1).dbx

I moved the Inbox.dbx to a temp folder, and deleted the Inbox (1).dbx

I restarted OE and checked the store folder. It had made a new Inbox.dbx
file. So I deleted it and moved the old Inbox.dbx file back from the temp
folder I created. I restarted OE but still couldn't see my msgs. Upon
checking the store folder, I see it created another Inbox (1). dbx file.

I also tried copying a folder that is working in one of my other
identities into my main identity and it still wouldn't recognize it.

Any Suggestions? I tried one solution where I worked offline and did a
compact all folders, but it still doesn't work.

FYI - Windows XP SP2 with 1 GB Mem


The only thing that can help now is probably DBXpress. It's too bad you had
mot previously installed the optional update mentioned below.

Compacting of folders is necessary or they will become corrupted or else so
large that they can no longer be used. Deleting a message does not reclaim
the space. The message is marked as deleted but is still there until the
folder is compacted. That is why programs such as DBXtract work.

If a user closes compacting while compacting is in progress data loss will
probably occur.

Open OE and close it and let it compact the messages. After doing this it
won't ask again until you have closed OE 100 times.

If you have WinXP SP2 you will want this update:
There are two articles, KB918766 and KB918651, but the latter is not
currently available. The download link is
http://www.microsoft.com/downloads/d...DisplayLang=en

It places the backup in Recycled, overwriting any earlier backup of the
sane folder(s). To use it, copy it to the store folder, delete the one you
want to replace and then rename the BAK file to DBX. (It's a bit more
complicated if the messed up DBX file isn't there or contains messages that
are new that you want to keep.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Please reply in newsgroup. Do NOT send email.


 




Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Include "Telecommuting" or "Teleworking" as a "Show time as" statu Gordon Greene Outlook - Calandaring 0 July 31st 06 04:37 PM
Combine "Mailbox" and "Personal Folers" David Outlook - Installation 5 June 27th 06 08:25 PM
Problem with Company names starting with "LA" or "LE" Phil_R Outlook - Using Contacts 0 April 1st 06 12:31 AM
Problem with Company names starting with "LA" or "LE" Phil_R Outlook - Using Contacts 0 April 1st 06 12:30 AM
Outlook - Alarm must work on ALL Calendar not only in the "Main" Edwin Class Outlook - Calandaring 1 February 7th 06 04:26 PM


All times are GMT +1. The time now is 08:17 AM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2025, Jelsoft Enterprises Ltd.Search Engine Friendly URLs by vBSEO 2.4.0
Copyright ©2004-2025 Outlook Banter.
The comments are property of their posters.