Since I installed the latest security updates from Microsoft pertaining to
Outlook Express, I can't send out emails.

Using XP w/SP2.

- Did a telnet check and it was okay.
- Sent out emails from another computer (ME) using same email accounts and
that was okay.

The error message I get is:

An unknown error has occurred. Subject 'test', Account: 'ws4u Support',
Server: 'mail.emailbox10.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error Number: 0x800CCC0B

Any help is appreciated.

Thank you,
Craig

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/?kbid=813514

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Need Help wrote:
Since I installed the latest security updates from Microsoft pertaining to
Outlook Express, I can't send out emails.

Using XP w/SP2.

- Did a telnet check and it was okay.
- Sent out emails from another computer (ME) using same email accounts and
that was okay.

The error message I get is:

An unknown error has occurred. Subject 'test', Account: 'ws4u Support',
Server: 'mail.emailbox10.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error Number: 0x800CCC0B

Any help is appreciated.

Thank you,
Craig

Thank you for your reply. I tried that, but it didn't help.

By accident I happened to be looking through my address book and happened to
notice that the email addresses in the emails I was trying to send were also
in my address book. Upon eliminating the addresses in my address book, all
emails in question were sent out without any problems.

I don't know what the address book had to do with anything, but now that
those email addresses aren't in the address book, I can send out emails okay.
Thanks again for your help.

"PA Bear" wrote:

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL and OE
http://support.microsoft.com/?kbid=813514

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Need Help wrote:
Since I installed the latest security updates from Microsoft pertaining to
Outlook Express, I can't send out emails.

Using XP w/SP2.

- Did a telnet check and it was okay.
- Sent out emails from another computer (ME) using same email accounts and
that was okay.

The error message I get is:

An unknown error has occurred. Subject 'test', Account: 'ws4u Support',
Server: 'mail.emailbox10.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error Number: 0x800CCC0B

Any help is appreciated.

Thank you,
Craig

"Need Help" a écrit dans le message de
news: ...
Since I installed the latest security updates from Microsoft pertaining to
Outlook Express, I can't send out emails.

Using XP w/SP2.

- Did a telnet check and it was okay.
- Sent out emails from another computer (ME) using same email accounts and
that was okay.

The error message I get is:

An unknown error has occurred. Subject 'test', Account: 'ws4u Support',
Server: 'mail.emailbox10.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
Error Number: 0x800CCC0B

Any help is appreciated.

Thank you,
Craig

Is the machine fully up-to-date at Windows Update?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Need Help wrote:
Thank you for your reply. I tried that, but it didn't help.

By accident I happened to be looking through my address book and happened
to notice that the email addresses in the emails I was trying to send
were also in my address book. Upon eliminating the addresses in my
address book, all emails in question were sent out without any problems.

I don't know what the address book had to do with anything, but now that
those email addresses aren't in the address book, I can send out emails
okay. Thanks again for your help.

"PA Bear" wrote:

Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect scans incoming files as they are saved to your hard drive,
including email and email attachments. Email Scanning is just another
layer on top of this. To make sure that Auto-Protect is providing the
maximum protection, keep Auto-Protect enabled and run LiveUpdate
regularly to ensure that you have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL
and OE http://support.microsoft.com/?kbid=813514

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Need Help wrote:
Since I installed the latest security updates from Microsoft
pertaining to Outlook Express, I can't send out emails.

Using XP w/SP2.

- Did a telnet check and it was okay.
- Sent out emails from another computer (ME) using same email
accounts and that was okay.

The error message I get is:

An unknown error has occurred. Subject 'test', Account: 'ws4u
Support', Server: 'mail.emailbox10.com', Protocol: SMTP, Port: 25,
Secure(SSL): No, Error Number: 0x800CCC0B

Any help is appreciated.

Thank you,
Craig

0x800CCC0B = Server or maildrop is busy.

So it may just have been a coincidence regarding the address book.

If you continue to have problems, you may want to record an smtp.log
which will show more details about outgoing mail.

To create an SMTP.log In OE5+, go to Tools, Options, Maintenance,
Troubleshooting, Mail
You may need to close OE after doing the send for the log to get written
to disk.
The log will be in the Store Folder which is listed in Tools, Options,
Maintenance, Store Folder.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Need Help" wrote in message
...
Thank you for your reply. I tried that, but it didn't help.

By accident I happened to be looking through my address book and
happened to
notice that the email addresses in the emails I was trying to send
were also
in my address book. Upon eliminating the addresses in my address book,
all
emails in question were sent out without any problems.

I don't know what the address book had to do with anything, but now
that
those email addresses aren't in the address book, I can send out
emails okay.
Thanks again for your help.

"PA Bear" wrote:

Disable email scanning by your anti-virus application. It provides
no
additional protection and even Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against
viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect
scans
incoming files as they are saved to your hard drive, including email
and
email attachments. Email Scanning is just another layer on top of
this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you
have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

Troubleshooting error messages that you receive when you are using OL
and OE
http://support.microsoft.com/?kbid=813514

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
DTS-L.org

Need Help wrote:
Since I installed the latest security updates from Microsoft
pertaining to
Outlook Express, I can't send out emails.

Using XP w/SP2.

- Did a telnet check and it was okay.
- Sent out emails from another computer (ME) using same email
accounts and
that was okay.

The error message I get is:

An unknown error has occurred. Subject 'test', Account: 'ws4u
Support',
Server: 'mail.emailbox10.com', Protocol: SMTP, Port: 25,
Secure(SSL): No,
Error Number: 0x800CCC0B

Any help is appreciated.

Thank you,
Craig