when i double click my oe desk top icon a box appears "outlook express could
not start.the application was unable to open the outlook express message
store.your computer may be out of memory or your disc is full.contact
microsoft support for further assistance.(OX800C012E,5) when i click ok
another box appears "outlook express could not be started because MSOE.DLL
could not be initialized.out look express may not be installed correctly" ive
used my windows cd to reinstall it and still didn't work. it also won't let
me install oe upgrades from microsoft.com. anyone got any answers thanks sam.

From:
http://www.fjsmjs.com/OE/directdb.htm

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
message store. Start by moving Folders.dbx to an empty Windows folder. You
will lose your folder hierarchy and the lists of newsgroups on the news
servers, but it might get you into OE. Note: The DBX file are hidden files
in Win2K, WinXP and Win2K3.

If that doesn't do it then move all of the DBX files to the same folder as
Folders.dbx. You should now get into OE. Try importing the messages from the
folder you moved the DBX files to. If you can't, you can use one of these
tools to extract the messages:

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a folder
in an open instance of OE.
--
Bruce Hagen
MS MVP - Outlook Express
~IB-CA~

"sam" wrote in message
...
when i double click my oe desk top icon a box appears "outlook express
could
not start.the application was unable to open the outlook express message
store.your computer may be out of memory or your disc is full.contact
microsoft support for further assistance.(OX800C012E,5) when i click ok
another box appears "outlook express could not be started because
MSOE.DLL
could not be initialized.out look express may not be installed correctly"
ive
used my windows cd to reinstall it and still didn't work. it also won't
let
me install oe upgrades from microsoft.com. anyone got any answers thanks
sam.

I had a similar or maybe exact same problem a few days ago. I had to go into
Safe mode, uninstall OE6, then delete the OE6 folder entirely, and reinstall
OE6. Outlook express does not really uninstall from the install/unistall
windows componenets in normal mode, that only removes the shortcuts. And
windows file protection is always active in normal mode, so deleting the OE6
folder cannot be done in normal mode. This was on a Win2k SP4 machine. Also,
before deleting and reinstalling OE, rename your message and identities
folders so you can reinstall the WAB and indetities after new folders are
created. Google for more info on how to do this stuiff, I cannot spare time
for more details. HTH

"sam" wrote:

when i double click my oe desk top icon a box appears "outlook express could
not start.the application was unable to open the outlook express message
store.your computer may be out of memory or your disc is full.contact
microsoft support for further assistance.(OX800C012E,5) when i click ok
another box appears "outlook express could not be started because MSOE.DLL
could not be initialized.out look express may not be installed correctly" ive
used my windows cd to reinstall it and still didn't work. it also won't let
me install oe upgrades from microsoft.com. anyone got any answers thanks sam.