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#1
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The reply and forward buttons and menu commands have stopped working
properly. Just discovered it and I don't use them all that much, so I can only guess that it began sometime in the last three weeks or so. The "unexpected behavior" is that clicking on "reply" or "forward" brings up an error message: "The file: drive\directory\directory\outlook.pst could not be found." The post new message and the reply to group commands are still working. Many things have changed in the last three weeks, but the only possible causes I can think of are five or six security patches to XP, and the application of Serv. Pack 2 to Office 2003. Anyone have any ideas? Thanks! Mike |
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#2
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Is Outlook Express set as your default news reader? Have you asked the
question in an Outlook newsgroup since a PST file is only used by Outlook? If you install any Office updates that action will reset your default mail and news reading program to Outlook every time. In spite of complaints about that type of behaviour to the Office team, there has been no change to the problems that Office updates cause for Outlook Express users. -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback. "dubya" wrote in message ... The reply and forward buttons and menu commands have stopped working properly. Just discovered it and I don't use them all that much, so I can only guess that it began sometime in the last three weeks or so. The "unexpected behavior" is that clicking on "reply" or "forward" brings up an error message: "The file: drive\directory\directory\outlook.pst could not be found." The post new message and the reply to group commands are still working. Many things have changed in the last three weeks, but the only possible causes I can think of are five or six security patches to XP, and the application of Serv. Pack 2 to Office 2003. Anyone have any ideas? Thanks! Mike |
#3
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Jim Pickering wrote:
Is Outlook Express set as your default news reader? Have you asked the question in an Outlook newsgroup since a PST file is only used by Outlook? If you install any Office updates that action will reset your default mail and news reading program to Outlook every time. In spite of complaints about that type of behaviour to the Office team, there has been no change to the problems that Office updates cause for Outlook Express users. That hasn't been my experience. Is it because I am running Office 2000, not later versions? Alias |
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That means that Outlook 2003 rather Outlook Express is set as your
default mail program and Outlook 2003 is not properly set up for mail. The service pack for Office 2003 probably changed the default mail program. Assuming that you want to use Outlook Express for the reply and forward, then see: OLEXP: "Send To" and E-mail Links Do Not Work with Outlook Express http://support.microsoft.com/?kbid=306098 Also, in Windows XP: Control Panel, Add/Remove Programs, Set Program Access and Defaults, Email -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "dubya" wrote in message ... The reply and forward buttons and menu commands have stopped working properly. Just discovered it and I don't use them all that much, so I can only guess that it began sometime in the last three weeks or so. The "unexpected behavior" is that clicking on "reply" or "forward" brings up an error message: "The file: drive\directory\directory\outlook.pst could not be found." The post new message and the reply to group commands are still working. Many things have changed in the last three weeks, but the only possible causes I can think of are five or six security patches to XP, and the application of Serv. Pack 2 to Office 2003. Anyone have any ideas? Thanks! Mike |
#5
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Jim,
Not as the default news reader - but the SP for Office did reset the default mail program. And that was the problem. You know, I suspected it was the service pack, but was guessing that it was bad code. It never occurred to me that it might have been a deliberate effect - despite the fact that MSFT has a long history of precisely that sort of blunder. Thanks and thanks to all. Mike "Jim Pickering" wrote in message ... Is Outlook Express set as your default news reader? Have you asked the question in an Outlook newsgroup since a PST file is only used by Outlook? If you install any Office updates that action will reset your default mail and news reading program to Outlook every time. In spite of complaints about that type of behaviour to the Office team, there has been no change to the problems that Office updates cause for Outlook Express users. -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback. "dubya" wrote in message ... The reply and forward buttons and menu commands have stopped working properly. Just discovered it and I don't use them all that much, so I can only guess that it began sometime in the last three weeks or so. The "unexpected behavior" is that clicking on "reply" or "forward" brings up an error message: "The file: drive\directory\directory\outlook.pst could not be found." The post new message and the reply to group commands are still working. Many things have changed in the last three weeks, but the only possible causes I can think of are five or six security patches to XP, and the application of Serv. Pack 2 to Office 2003. Anyone have any ideas? Thanks! Mike |
#6
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Glad to hear it's now fixed. Might stick that info in the back of your
mind when you do any future Office updates and then have mail problems. It's the most likely cause. Thanks for the feedback. -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback. "dubya" wrote in message ... Jim, Not as the default news reader - but the SP for Office did reset the default mail program. And that was the problem. You know, I suspected it was the service pack, but was guessing that it was bad code. It never occurred to me that it might have been a deliberate effect - despite the fact that MSFT has a long history of precisely that sort of blunder. Thanks and thanks to all. Mike "Jim Pickering" wrote in message ... Is Outlook Express set as your default news reader? Have you asked the question in an Outlook newsgroup since a PST file is only used by Outlook? If you install any Office updates that action will reset your default mail and news reading program to Outlook every time. In spite of complaints about that type of behaviour to the Office team, there has been no change to the problems that Office updates cause for Outlook Express users. -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback. "dubya" wrote in message ... The reply and forward buttons and menu commands have stopped working properly. Just discovered it and I don't use them all that much, so I can only guess that it began sometime in the last three weeks or so. The "unexpected behavior" is that clicking on "reply" or "forward" brings up an error message: "The file: drive\directory\directory\outlook.pst could not be found." The post new message and the reply to group commands are still working. Many things have changed in the last three weeks, but the only possible causes I can think of are five or six security patches to XP, and the application of Serv. Pack 2 to Office 2003. Anyone have any ideas? Thanks! Mike |
#7
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Its deliberate. See www.oehelp.com/OETips.aspx#13
steve "dubya" wrote in message ... Jim, Not as the default news reader - but the SP for Office did reset the default mail program. And that was the problem. You know, I suspected it was the service pack, but was guessing that it was bad code. It never occurred to me that it might have been a deliberate effect - despite the fact that MSFT has a long history of precisely that sort of blunder. Thanks and thanks to all. Mike "Jim Pickering" wrote in message ... Is Outlook Express set as your default news reader? Have you asked the question in an Outlook newsgroup since a PST file is only used by Outlook? If you install any Office updates that action will reset your default mail and news reading program to Outlook every time. In spite of complaints about that type of behaviour to the Office team, there has been no change to the problems that Office updates cause for Outlook Express users. -- Jim Pickering MVP-Outlook Express/Windows Mail Please reply to newsgroup only so that others may be helped with your feedback. "dubya" wrote in message ... The reply and forward buttons and menu commands have stopped working properly. Just discovered it and I don't use them all that much, so I can only guess that it began sometime in the last three weeks or so. The "unexpected behavior" is that clicking on "reply" or "forward" brings up an error message: "The file: drive\directory\directory\outlook.pst could not be found." The post new message and the reply to group commands are still working. Many things have changed in the last three weeks, but the only possible causes I can think of are five or six security patches to XP, and the application of Serv. Pack 2 to Office 2003. Anyone have any ideas? Thanks! Mike |
#8
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Henry wrote:
On Mon, 21 Aug 2006 12:35:33 -0400, dubya wrote... The reply and forward buttons and menu commands have stopped working properly. Just discovered it and I don't use them all that much, so I can only guess that it began sometime in the last three weeks or so. The "unexpected behavior" is that clicking on "reply" or "forward" brings up an error message: "The file: drive\directory\directory\outlook.pst could not be found." The post new message and the reply to group commands are still working. Many things have changed in the last three weeks, but the only possible causes I can think of are five or six security patches to XP, and the application of Serv. Pack 2 to Office 2003. Anyone have any ideas? Thanks! Mike What's odd is the need for a *.pst file. From my understanding you can use those types of files to import or export data, such as moving from one PC to another, but not sure why the program would need the file on a regular basis. I though the pst files were only temporary text files. Maybe one of the security patches didn't finish up? Henry PST is the Outlook file, and isn't used by OE (Outlook Express). Outlook (not OE), uses OE however, to read newsgroups. I can't tell from the rather vague descrip what's up though; OP needs to add more descriptions. Pop |
#9
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"Henry" wrote in message ...
On Mon, 21 Aug 2006 12:35:33 -0400, dubya wrote... The reply and forward buttons and menu commands have stopped working properly. Just discovered it and I don't use them all that much, so I can only guess that it began sometime in the last three weeks or so. The "unexpected behavior" is that clicking on "reply" or "forward" brings up an error message: "The file: drive\directory\directory\outlook.pst could not be found." The post new message and the reply to group commands are still working. Many things have changed in the last three weeks, but the only possible causes I can think of are five or six security patches to XP, and the application of Serv. Pack 2 to Office 2003. Anyone have any ideas? Thanks! Mike What's odd is the need for a *.pst file. From my understanding you can use those types of files to import or export data, such as moving from one PC to another, but not sure why the program would need the file on a regular basis. I though the pst files were only temporary text files. Maybe one of the security patches didn't finish up? Henry -- Newsguy - Express Accounts - 30 GB $9.95 / month It is looking for Outlook.pst because OE's Address Book is set to share Outlook's contacts. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Please reply in newsgroup. Do NOT send email. |
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