Have tried getting a response from the Earthlink email group but no luck.

I am getting duplicate e-mails on my laptop and I don't know why.

I use Outlook Express and when I check my e-mails from my laptop they are
duplicate, but not duplicates when I access them from my regular desktop.
If I send an e-mail to myself on my laptop, it's okay (NO duplicate).

I don't have too much computer savvy; however, could someone please help me.

Thanks.




--
Bombs away!!

Hi Canuck,

For a POP3 account duplicate messages can occur if the Pop3uidl.dbx file is
damaged. Also check to see if messages are being left on the server. The
setting for this in Tools, Accounts, Mail Account Properties Advanced tab.
Limit the amount of time messages remain on the server to a week (give or
take a few days) to avoid filling the mailbox.

1. Click Exit on the File menu to quit Outlook Express.

2. Click Start, point to Search, and then click For Files or Folders.
Include hidden files and folders.

3. In the Search for files or folders named box, type Pop3uidl.dbx,
and then click Search Now.

4. Under Search Results, right-click the Pop3uidl.dbx file, and then
click Rename.

5. Type Pop3uidl.old, and then press ENTER.

6. To start Outlook Express, click Start, point to Programs, and then
click Outlook Express.


Instead of using search the store folder can be opened directly. Each
identity has its own store folder.



a.. In Outlook Express click on Tools, Options, Maintenance tab...Store
Folder.
b.. Place the cursor at the left of the text of the path to the folder.
c.. Drag the cursor to the right until the text scrolls to the end.
d.. Right-click on the text and choose Copy.
e.. In the Start, Run box right-click Paste. Click OK to open the store
folder.
f.. Close Outlook Express before working with the message store files.


Using Keyboard Shortcuts for Transfer of the Folder Path
Courtesy of: Jim Pickering, MVP-Outlook Express

An even easier method when opening that page is to use the Tab to
highlight the folder location, then Ctrl+C and close OE, then use Start/Run
and Ctrl+V. Same caveat about hidden files applies but can be easily
modified in Explorer by using Tools/Folder Options.


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"canuck" wrote in message
...
Have tried getting a response from the Earthlink email group but no luck.

I am getting duplicate e-mails on my laptop and I don't know why.

I use Outlook Express and when I check my e-mails from my laptop they are
duplicate, but not duplicates when I access them from my regular desktop.
If I send an e-mail to myself on my laptop, it's okay (NO duplicate).

I don't have too much computer savvy; however, could someone please help me.

Thanks.




--
Bombs away!!

1. Disable email scanning by your anti-virus application. It provides no
additional protection, it may be causing the problem, and even Symantec says
it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

2. Tools Options Maintenance Store folder will reveal the location of
your current Identity's store
(http://www.insideoe.com/files/store.htm#storemain). Write it down.

In WinXP, Win2K and Win2K03, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable Show
Hidden Files and Folders under Start Control Panel Folder Options
View.

Close Outlook Express In Windows Explorer, navigate to your store, find &
delete POP3UIDL.DBX.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


canuck wrote:
Have tried getting a response from the Earthlink email group but no luck.

I am getting duplicate e-mails on my laptop and I don't know why.

I use Outlook Express and when I check my e-mails from my laptop they are
duplicate, but not duplicates when I access them from my regular desktop.
If I send an e-mail to myself on my laptop, it's okay (NO duplicate).

I don't have too much computer savvy; however, could someone please help
me.

Thanks.

I think I found the problem. Have no idea what finally did it but it was
definitely in the way I had the settings. I clicked here and there --
checked and unchecked until it finally is sending e-mails appropriately.

Thanks to those who took the time to respond -- it's certainly appreciated.
--
Bombs away!!

Canuck


"PA Bear" wrote:

1. Disable email scanning by your anti-virus application. It provides no
additional protection, it may be causing the problem, and even Symantec says
it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

2. Tools Options Maintenance Store folder will reveal the location of
your current Identity's store
(http://www.insideoe.com/files/store.htm#storemain). Write it down.

In WinXP, Win2K and Win2K03, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable Show
Hidden Files and Folders under Start Control Panel Folder Options
View.

Close Outlook Express In Windows Explorer, navigate to your store, find &
delete POP3UIDL.DBX.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


canuck wrote:
Have tried getting a response from the Earthlink email group but no luck.

I am getting duplicate e-mails on my laptop and I don't know why.

I use Outlook Express and when I check my e-mails from my laptop they are
duplicate, but not duplicates when I access them from my regular desktop.
If I send an e-mail to myself on my laptop, it's okay (NO duplicate).

I don't have too much computer savvy; however, could someone please help
me.

Thanks.

YW.

canuck wrote:
I think I found the problem. Have no idea what finally did it but it was
definitely in the way I had the settings. I clicked here and there --
checked and unchecked until it finally is sending e-mails appropriately.

Thanks to those who took the time to respond -- it's certainly
appreciated.

1. Disable email scanning by your anti-virus application. It provides
no additional protection, it may be causing the problem, and even
Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect scans incoming files as they are saved to your hard drive,
including email and email attachments. Email Scanning is just another
layer on top of this. To make sure that Auto-Protect is providing the
maximum protection, keep Auto-Protect enabled and run LiveUpdate
regularly to ensure that you have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

2. Tools Options Maintenance Store folder will reveal the
location of your current Identity's store
(http://www.insideoe.com/files/store.htm#storemain). Write it down.

In WinXP, Win2K and Win2K03, the OE user files (DBX and WAB) are by
default marked as hidden. To view these files in Explorer, you must
enable Show Hidden Files and Folders under Start Control Panel
Folder Options View.

Close Outlook Express In Windows Explorer, navigate to your store,
find & delete POP3UIDL.DBX.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


canuck wrote:
Have tried getting a response from the Earthlink email group but no
luck.

I am getting duplicate e-mails on my laptop and I don't know why.

I use Outlook Express and when I check my e-mails from my laptop they
are duplicate, but not duplicates when I access them from my regular
desktop. If I send an e-mail to myself on my laptop, it's okay (NO
duplicate).

I don't have too much computer savvy; however, could someone please
help me.

Thanks.

do you have anyother tolls to try
I do have the same issue and . can't get that out

"PA Bear" wrote:

YW.

canuck wrote:
I think I found the problem. Have no idea what finally did it but it was
definitely in the way I had the settings. I clicked here and there --
checked and unchecked until it finally is sending e-mails appropriately.

Thanks to those who took the time to respond -- it's certainly
appreciated.

1. Disable email scanning by your anti-virus application. It provides
no additional protection, it may be causing the problem, and even
Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect scans incoming files as they are saved to your hard drive,
including email and email attachments. Email Scanning is just another
layer on top of this. To make sure that Auto-Protect is providing the
maximum protection, keep Auto-Protect enabled and run LiveUpdate
regularly to ensure that you have the most recent virus definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

2. Tools Options Maintenance Store folder will reveal the
location of your current Identity's store
(http://www.insideoe.com/files/store.htm#storemain). Write it down.

In WinXP, Win2K and Win2K03, the OE user files (DBX and WAB) are by
default marked as hidden. To view these files in Explorer, you must
enable Show Hidden Files and Folders under Start Control Panel
Folder Options View.

Close Outlook Express In Windows Explorer, navigate to your store,
find & delete POP3UIDL.DBX.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


canuck wrote:
Have tried getting a response from the Earthlink email group but no
luck.

I am getting duplicate e-mails on my laptop and I don't know why.

I use Outlook Express and when I check my e-mails from my laptop they
are duplicate, but not duplicates when I access them from my regular
desktop. If I send an e-mail to myself on my laptop, it's okay (NO
duplicate).

I don't have too much computer savvy; however, could someone please
help me.

Thanks.

You have a lap top and desk top PC and are getting duplicate e-mails on
the lap top but not the desk top?

It's best to start a new post and describe YOUR problem in detail and
any error messages that you get. Quite often when people post that they
have the SAME problem, it's not the same problem. Some important
details are different and that affects the solution.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Jose" wrote in message
news
do you have anyother tolls to try
I do have the same issue and . can't get that out

"PA Bear" wrote:

YW.

canuck wrote:
I think I found the problem. Have no idea what finally did it but
it was
definitely in the way I had the settings. I clicked here and
there --
checked and unchecked until it finally is sending e-mails
appropriately.

Thanks to those who took the time to respond -- it's certainly
appreciated.

1. Disable email scanning by your anti-virus application. It
provides
no additional protection, it may be causing the problem, and even
Symantec says it's not necessary:

paste
Disabling Email Scanning does not leave you unprotected against
viruses
that are distributed as email attachments. Norton AntiVirus
Auto-Protect scans incoming files as they are saved to your hard
drive,
including email and email attachments. Email Scanning is just
another
layer on top of this. To make sure that Auto-Protect is providing
the
maximum protection, keep Auto-Protect enabled and run LiveUpdate
regularly to ensure that you have the most recent virus
definitions.
/paste
http://service1.symantec.com/SUPPORT...02111812533106

2. Tools Options Maintenance Store folder will reveal the
location of your current Identity's store
(http://www.insideoe.com/files/store.htm#storemain). Write it
down.

In WinXP, Win2K and Win2K03, the OE user files (DBX and WAB) are
by
default marked as hidden. To view these files in Explorer, you
must
enable Show Hidden Files and Folders under Start Control Panel

Folder Options View.

Close Outlook Express In Windows Explorer, navigate to your
store,
find & delete POP3UIDL.DBX.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP,
DTS-L.org


canuck wrote:
Have tried getting a response from the Earthlink email group
but no
luck.

I am getting duplicate e-mails on my laptop and I don't know
why.

I use Outlook Express and when I check my e-mails from my
laptop they
are duplicate, but not duplicates when I access them from my
regular
desktop. If I send an e-mail to myself on my laptop, it's okay
(NO
duplicate).

I don't have too much computer savvy; however, could someone
please
help me.

Thanks.