Since a problem with my internet access was sorted by the BT helpdesk by
correcting some of the settings, I get the message asking if I want to keep
the connection open when I switch identity or log out of outlook express. I
would be grateful if someone could tell me how to stop this and allow me to
switch between IDs without this extra step as I like to keep the broadband
always on. I
would rather not just go blindly in and change things in case I make a mess
of it because I have no idea how the settings became incorrect before.

TIA Phian

"Phian" wrote in message
...
Since a problem with my internet access was sorted by the BT helpdesk by
correcting some of the settings, I get the message asking if I want to
keep
the connection open when I switch identity or log out of outlook express.
I
would be grateful if someone could tell me how to stop this and allow me
to
switch between IDs without this extra step as I like to keep the broadband
always on. I
would rather not just go blindly in and change things in case I make a
mess
of it because I have no idea how the settings became incorrect before.

TIA Phian


On all Identities.

Ensure that none of your accounts have the 'always connect using' box
checked.
Toolsaccountsmailselect accountpropertiesconnection tab. If they have
it enabled then click the box to remove itapply/OK etc

That will ensure that OE then uses any available connection.

Now go to toolsoptions, On the connection tab click 'change', select 'never
dial a connection'apply/OK etc

HTH?

--
Regards Steve.
MS-MVP. OE. [DTS]

" mac" wrote in message
...

"Phian" wrote in message
...
Since a problem with my internet access was sorted by the BT helpdesk by
correcting some of the settings, I get the message asking if I want to
keep
the connection open when I switch identity or log out of outlook express.
I
would be grateful if someone could tell me how to stop this and allow me
to
switch between IDs without this extra step as I like to keep the
broadband always on. I
would rather not just go blindly in and change things in case I make a
mess
of it because I have no idea how the settings became incorrect before.

TIA Phian


On all Identities.

Ensure that none of your accounts have the 'always connect using' box
checked.
Toolsaccountsmailselect accountpropertiesconnection tab. If they have
it enabled then click the box to remove itapply/OK etc

That will ensure that OE then uses any available connection.

Now go to toolsoptions, On the connection tab click 'change', select
'never dial a connection'apply/OK etc

HTH?

--
Regards Steve.
MS-MVP. OE. [DTS]

I checked and all was already as you suggested I change it to.
Thanks for trying, it was appreciated.

Phian

"Phian" ÓÏÏÂÝÉÌ/ÓÏÏÂÝÉÌÁ × ÎÏ×ÏÓÔÑÈ ÓÌÅÄÕÀÝÅÅ:
...
Since a problem with my internet access was sorted by the BT helpdesk by
correcting some of the settings, I get the message asking if I want to
keep
the connection open when I switch identity or log out of outlook express.
I
would be grateful if someone could tell me how to stop this and allow me
to
switch between IDs without this extra step as I like to keep the broadband
always on. I
would rather not just go blindly in and change things in case I make a
mess
of it because I have no idea how the settings became incorrect before.

TIA Phian

"Phian" wrote in message
...
Since a problem with my internet access was sorted by the BT helpdesk by
correcting some of the settings, I get the message asking if I want to keep
the connection open when I switch identity or log out of outlook express. I
would be grateful if someone could tell me how to stop this and allow me to
switch between IDs without this extra step as I like to keep the broadband always on. I
would rather not just go blindly in and change things in case I make a mess
of it because I have no idea how the settings became incorrect before.


That's a symptom of OE knowing what specific connection you are using
and thinking that you are using a switched connection (e.g. dial-up).

So, what is showing in Tools, Accounts under Connection
in each of the tabs? If there is anything other than Any Available
or Local Area Network anywhere in any of your Identities
you would have your answer.



TIA Phian


HTH

Robert Aldwinckle
---