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Missing Email



 
 
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  #1  
Old September 7th 06, 10:40 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Labyrinth
external usenet poster
 
Posts: 1
Default Missing Email

I have read some possible solutions to my outlook express problems, but still
no avail.

I'm no McAfee or Norton User (i'm using Nod32 as my AV)... but my Outlook
Express problems a

1. Some emails on my Inbox are gone (only last weeks email and my emails
back january are left in my Inbox).... I'm not compacting my inbox in the
event that my emails are lost... my computer didn't hang either.... It's just
lost!

2. I have folders inside my inbox to sort out my mails... but one
"important" folder was lost when I opened my OE... (again, i'm not compacting
or my pc didn't hang)...

I tried opening my store folder (to check if the foldername.dbx exists...
yes it was there.. but my oe is not opening it...

So I tried to copy my whole "Outlook Express" folder to my slave disk...
then I opened my OE, tried importing the messages from my slave disk... but
still, my missing folder is not included in the list of folders to import.

I also tried installing a certain software that will repair my .dbx files
(and yes, its just a trial version)... so I get what I wanted and saw all the
emails there, but of course I cannot save them cause i'm just using a trial
version.

I just wonder what happened... Does Outlook Express still was unable to
repair this some sort of a bug that eventually crashes our dbx files after
ALL THESE YEARS since OE started?

And please, DON'T GIVE ME THE OPTION TO BUY CERTAIN SOFTWARES JUST TO
RETRIEVE MY .DBX FILES... THIS IS AN OUTLOOK EXPRESS BUG (THAT COMES WITH MY
PAID WINDOWS XP)... YOU GUYS MUST HAVE A FREE SOLUTION TO THESE....

For people like us, even how small the amount of money is essential.... we
trust Microsoft that's why we continue using your softwares... just give us
fair solutions once your softwares encounter bugs... I know most people
experiencing the same problem as much as I do would suggest the same thing.

Thanks... and your prompt reply will be very much appreciated!
Ads
  #2  
Old September 7th 06, 03:03 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders, MS-MVP OE
external usenet poster
 
Posts: 521
Default Missing Email

"Labyrinth" wrote in message
...
I have read some possible solutions to my outlook express problems, but
still
no avail.

I'm no McAfee or Norton User (i'm using Nod32 as my AV)... but my Outlook
Express problems a

1. Some emails on my Inbox are gone (only last weeks email and my emails
back january are left in my Inbox).... I'm not compacting my inbox in the
event that my emails are lost... my computer didn't hang either.... It's
just
lost!

2. I have folders inside my inbox to sort out my mails... but one
"important" folder was lost when I opened my OE... (again, i'm not
compacting
or my pc didn't hang)...

I tried opening my store folder (to check if the foldername.dbx
exists...
yes it was there.. but my oe is not opening it...

So I tried to copy my whole "Outlook Express" folder to my slave disk...
then I opened my OE, tried importing the messages from my slave disk...
but
still, my missing folder is not included in the list of folders to import.

I also tried installing a certain software that will repair my .dbx files
(and yes, its just a trial version)... so I get what I wanted and saw all
the
emails there, but of course I cannot save them cause i'm just using a
trial
version.

I just wonder what happened... Does Outlook Express still was unable to
repair this some sort of a bug that eventually crashes our dbx files after
ALL THESE YEARS since OE started?

And please, DON'T GIVE ME THE OPTION TO BUY CERTAIN SOFTWARES JUST TO
RETRIEVE MY .DBX FILES... THIS IS AN OUTLOOK EXPRESS BUG (THAT COMES WITH
MY
PAID WINDOWS XP)... YOU GUYS MUST HAVE A FREE SOLUTION TO THESE....

For people like us, even how small the amount of money is essential.... we
trust Microsoft that's why we continue using your softwares... just give
us
fair solutions once your softwares encounter bugs... I know most people
experiencing the same problem as much as I do would suggest the same
thing.

Thanks... and your prompt reply will be very much appreciated!


Delete Folders.dbx while OE is closed. When you reopen OE it should rebuild
the file, using the DBX files it finds in its store folder. Any that are
not included are probably corrupt and you will have to use a third party
program to recover the messages. You will lose any folder hierarchy (all
mail folders will be under Local Folders) and you will lose the list of
newsgroups on the news servers.

--
Frank Saunders, MS-MVP OE/WM
Reply in newsgroup
"They who would give up an essential liberty for temporary security, deserve
neither liberty or security"


  #3  
Old September 7th 06, 04:14 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default Missing Email

The *bug* is how you store your mail:

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

If you have a fully patched version of XP/SP2, download this also:

Patch KB918766:
http://tinyurl.com/mx3r2

This patch addresses some of the issues that were caused by KB911567.

Address Book problems.
Unsent templates appearing as sent.
Manually compacting will now reset the registry counter to Zero in WinXP/SP2
and also sends a copy of your dbx files to the recycle bin as a temporary
backup.

To complete the fix for .eml templates, a registry change is needed. See:
http://support.microsoft.com/kb/918766

Tom Koch also has this information at his site, along with a downloadable
Zip file to do the registry change for you. See:
http://www.insideoe.com/#kb918651

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Labyrinth" wrote in message
...
I have read some possible solutions to my outlook express problems, but
still
no avail.

I'm no McAfee or Norton User (i'm using Nod32 as my AV)... but my Outlook
Express problems a

1. Some emails on my Inbox are gone (only last weeks email and my emails
back january are left in my Inbox).... I'm not compacting my inbox in the
event that my emails are lost... my computer didn't hang either.... It's
just
lost!

2. I have folders inside my inbox to sort out my mails... but one
"important" folder was lost when I opened my OE... (again, i'm not
compacting
or my pc didn't hang)...

I tried opening my store folder (to check if the foldername.dbx
exists...
yes it was there.. but my oe is not opening it...

So I tried to copy my whole "Outlook Express" folder to my slave disk...
then I opened my OE, tried importing the messages from my slave disk...
but
still, my missing folder is not included in the list of folders to import.

I also tried installing a certain software that will repair my .dbx files
(and yes, its just a trial version)... so I get what I wanted and saw all
the
emails there, but of course I cannot save them cause i'm just using a
trial
version.

I just wonder what happened... Does Outlook Express still was unable to
repair this some sort of a bug that eventually crashes our dbx files after
ALL THESE YEARS since OE started?

And please, DON'T GIVE ME THE OPTION TO BUY CERTAIN SOFTWARES JUST TO
RETRIEVE MY .DBX FILES... THIS IS AN OUTLOOK EXPRESS BUG (THAT COMES WITH
MY
PAID WINDOWS XP)... YOU GUYS MUST HAVE A FREE SOLUTION TO THESE....

For people like us, even how small the amount of money is essential.... we
trust Microsoft that's why we continue using your softwares... just give
us
fair solutions once your softwares encounter bugs... I know most people
experiencing the same problem as much as I do would suggest the same
thing.

Thanks... and your prompt reply will be very much appreciated!


  #4  
Old September 7th 06, 09:29 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,875
Default Missing Email

Regarding issue # 2, a couple of things can cause that.

If you click on a folder in the folder list and move the mouse a bit, OE
will drag the folder to become a subfolder of the folder next to it in
the list. You won't get any error message. I've done that more than
once. Look to see if any of the nearby folders have it as a subfolder
(look for + in front of the folder).

If the focus is on the folder list and not the message list and you
press the delete key to delete a message, OE instead will delete the
folder. You will get a warning about that. But many people have
clicked OK without realizing what is happening. In that case, the
folder becomes a subfolder of the Deleted Items folder.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Labyrinth" wrote in message
...
I have read some possible solutions to my outlook express problems, but
still
no avail.

I'm no McAfee or Norton User (i'm using Nod32 as my AV)... but my
Outlook
Express problems a

1. Some emails on my Inbox are gone (only last weeks email and my
emails
back january are left in my Inbox).... I'm not compacting my inbox in
the
event that my emails are lost... my computer didn't hang either....
It's just
lost!

2. I have folders inside my inbox to sort out my mails... but one
"important" folder was lost when I opened my OE... (again, i'm not
compacting
or my pc didn't hang)...

I tried opening my store folder (to check if the foldername.dbx
exists...
yes it was there.. but my oe is not opening it...

So I tried to copy my whole "Outlook Express" folder to my slave
disk...
then I opened my OE, tried importing the messages from my slave
disk... but
still, my missing folder is not included in the list of folders to
import.

I also tried installing a certain software that will repair my .dbx
files
(and yes, its just a trial version)... so I get what I wanted and saw
all the
emails there, but of course I cannot save them cause i'm just using a
trial
version.

I just wonder what happened... Does Outlook Express still was unable
to
repair this some sort of a bug that eventually crashes our dbx files
after
ALL THESE YEARS since OE started?

And please, DON'T GIVE ME THE OPTION TO BUY CERTAIN SOFTWARES JUST TO
RETRIEVE MY .DBX FILES... THIS IS AN OUTLOOK EXPRESS BUG (THAT COMES
WITH MY
PAID WINDOWS XP)... YOU GUYS MUST HAVE A FREE SOLUTION TO THESE....

For people like us, even how small the amount of money is
essential.... we
trust Microsoft that's why we continue using your softwares... just
give us
fair solutions once your softwares encounter bugs... I know most
people
experiencing the same problem as much as I do would suggest the same
thing.

Thanks... and your prompt reply will be very much appreciated!



  #5  
Old September 7th 06, 11:00 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Steve Cochran
external usenet poster
 
Posts: 2,353
Default Missing Email

Microsoft is not responsible for the data on your hard drive. If you didn't
back it up and lost it, then that's your fault.

For the future see points 2 and 3 he www.oehelp.com/OETips.aspx and
backup frequently, as people lose their messages a lot in OE.

steve

"Labyrinth" wrote in message
...
I have read some possible solutions to my outlook express problems, but
still
no avail.

I'm no McAfee or Norton User (i'm using Nod32 as my AV)... but my Outlook
Express problems a

1. Some emails on my Inbox are gone (only last weeks email and my emails
back january are left in my Inbox).... I'm not compacting my inbox in the
event that my emails are lost... my computer didn't hang either.... It's
just
lost!

2. I have folders inside my inbox to sort out my mails... but one
"important" folder was lost when I opened my OE... (again, i'm not
compacting
or my pc didn't hang)...

I tried opening my store folder (to check if the foldername.dbx
exists...
yes it was there.. but my oe is not opening it...

So I tried to copy my whole "Outlook Express" folder to my slave disk...
then I opened my OE, tried importing the messages from my slave disk...
but
still, my missing folder is not included in the list of folders to import.

I also tried installing a certain software that will repair my .dbx files
(and yes, its just a trial version)... so I get what I wanted and saw all
the
emails there, but of course I cannot save them cause i'm just using a
trial
version.

I just wonder what happened... Does Outlook Express still was unable to
repair this some sort of a bug that eventually crashes our dbx files after
ALL THESE YEARS since OE started?

And please, DON'T GIVE ME THE OPTION TO BUY CERTAIN SOFTWARES JUST TO
RETRIEVE MY .DBX FILES... THIS IS AN OUTLOOK EXPRESS BUG (THAT COMES WITH
MY
PAID WINDOWS XP)... YOU GUYS MUST HAVE A FREE SOLUTION TO THESE....

For people like us, even how small the amount of money is essential.... we
trust Microsoft that's why we continue using your softwares... just give
us
fair solutions once your softwares encounter bugs... I know most people
experiencing the same problem as much as I do would suggest the same
thing.

Thanks... and your prompt reply will be very much appreciated!


 




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