Hello,

Both PCs are HP pavilion with Windows XP media center 2002 SP2, Norton
internet security 2005 is also present, and I am using Bellsouth as my DSL
provider.

The setup:
Two PCs have the same account information in Outlook express because I am
leaving the messages on the server so both PCs can access the same mails.
I can sent and receive mails from both PCs, at random, some messages are not
being received in Outlook and there is no visible error messages.
When I log in to the Bellsouth web mail server I see mails on their web
server which Outlook should have automatically downloaded but did not,
however as soon as I notice their existence on the web server they are
immediately acquired by Outlook without any action of mine.
I contacted Bellsouth but they couldn't help me.

Your help would be greatly appreciated for I do not understand the root
cause of the issue.

Thank you