Good Morning! I've spent a few hours trying to work through this one, which
mysteriously appeared last evening.

This is the message upon hitting the send/receive button:

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.snet.net', Server: 'pop.snet.net', Protocol: POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

I have tried the usual suspects - i.e. I verified that Norton
Antivirus/Internet Security e-mail scanning is off (even turned Norton AV/IS
completely off once).

I verified that my mail server properties are correct (POP3, SMTP, account
name and password, and server ports. I called my service provider's tech
line and they also verified everything, and tested the account and found it
to be working properly. I was able to check my e-mail through their remote
e-mail access site (internet). Their conclusion is that it is a Microsoft
Outlook Express problem.

I cleaned out all my emails and deleted the Inbox (DBX), allowing OE to
create a new one in case it was corrupt. I did not delete the WAB (address
book), or the other DBX folders.

I am still getting the same message. Any suggestions on what to do next?

Thanks, A.

An anti-spam can cause this as well as e-mail scanning. Also, compact your
folders and then reboot.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Widener U" wrote in message
...
Good Morning! I've spent a few hours trying to work through this one,
which
mysteriously appeared last evening.

This is the message upon hitting the send/receive button:

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.snet.net', Server: 'pop.snet.net', Protocol:
POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

I have tried the usual suspects - i.e. I verified that Norton
Antivirus/Internet Security e-mail scanning is off (even turned Norton
AV/IS
completely off once).

I verified that my mail server properties are correct (POP3, SMTP, account
name and password, and server ports. I called my service provider's tech
line and they also verified everything, and tested the account and found
it
to be working properly. I was able to check my e-mail through their
remote
e-mail access site (internet). Their conclusion is that it is a Microsoft
Outlook Express problem.

I cleaned out all my emails and deleted the Inbox (DBX), allowing OE to
create a new one in case it was corrupt. I did not delete the WAB
(address
book), or the other DBX folders.

I am still getting the same message. Any suggestions on what to do next?

Thanks, A.

Hi Bruce:

This morning I started the computer to check responses to my post, and the
OE worked perfectly! I had compacted the folders during one of my previous
attempts to solve the problem (and restarted), but without any luck. I did
compact them again this morning in the manner you suggested as a precaution.
I have to admit that I accumulated many more e-mails in my folders than I
usually do. I normally do not store large numbers of e-mails, or large
e-mails, in my folders, but I let it get out of hand, so I gotta remember to
perform folder maintenance regularly!

Thanks for your help!

Alex

"Bruce Hagen" wrote:

An anti-spam can cause this as well as e-mail scanning. Also, compact your
folders and then reboot.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Widener U" wrote in message
...
Good Morning! I've spent a few hours trying to work through this one,
which
mysteriously appeared last evening.

This is the message upon hitting the send/receive button:

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.snet.net', Server: 'pop.snet.net', Protocol:
POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

I have tried the usual suspects - i.e. I verified that Norton
Antivirus/Internet Security e-mail scanning is off (even turned Norton
AV/IS
completely off once).

I verified that my mail server properties are correct (POP3, SMTP, account
name and password, and server ports. I called my service provider's tech
line and they also verified everything, and tested the account and found
it
to be working properly. I was able to check my e-mail through their
remote
e-mail access site (internet). Their conclusion is that it is a Microsoft
Outlook Express problem.

I cleaned out all my emails and deleted the Inbox (DBX), allowing OE to
create a new one in case it was corrupt. I did not delete the WAB
(address
book), or the other DBX folders.

I am still getting the same message. Any suggestions on what to do next?

Thanks, A.

You're welcome & thanks for the feedback. You've probably seen this before,
but...............

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Widener U" wrote in message
...
Hi Bruce:

This morning I started the computer to check responses to my post, and the
OE worked perfectly! I had compacted the folders during one of my
previous
attempts to solve the problem (and restarted), but without any luck. I
did
compact them again this morning in the manner you suggested as a
precaution.
I have to admit that I accumulated many more e-mails in my folders than I
usually do. I normally do not store large numbers of e-mails, or large
e-mails, in my folders, but I let it get out of hand, so I gotta remember
to
perform folder maintenance regularly!

Thanks for your help!

Alex

"Bruce Hagen" wrote:

An anti-spam can cause this as well as e-mail scanning. Also, compact
your
folders and then reboot.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Widener U" wrote in message
...
Good Morning! I've spent a few hours trying to work through this one,
which
mysteriously appeared last evening.

This is the message upon hitting the send/receive button:

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.snet.net', Server: 'pop.snet.net', Protocol:
POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

I have tried the usual suspects - i.e. I verified that Norton
Antivirus/Internet Security e-mail scanning is off (even turned Norton
AV/IS
completely off once).

I verified that my mail server properties are correct (POP3, SMTP,
account
name and password, and server ports. I called my service provider's
tech
line and they also verified everything, and tested the account and
found
it
to be working properly. I was able to check my e-mail through their
remote
e-mail access site (internet). Their conclusion is that it is a
Microsoft
Outlook Express problem.

I cleaned out all my emails and deleted the Inbox (DBX), allowing OE to
create a new one in case it was corrupt. I did not delete the WAB
(address
book), or the other DBX folders.

I am still getting the same message. Any suggestions on what to do
next?

Thanks, A.

"Bruce Hagen" escribió en el mensaje
...
An anti-spam can cause this as well as e-mail scanning. Also, compact your
folders and then reboot.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until the compacting is completed.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Widener U" wrote in message
...
Good Morning! I've spent a few hours trying to work through this one,
which
mysteriously appeared last evening.

This is the message upon hitting the send/receive button:

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Account: 'pop.snet.net', Server: 'pop.snet.net', Protocol:
POP3,
Port: 110, Secure(SSL): No, Error Number: 0x800CCC0F

I have tried the usual suspects - i.e. I verified that Norton
Antivirus/Internet Security e-mail scanning is off (even turned Norton
AV/IS
completely off once).

I verified that my mail server properties are correct (POP3, SMTP,
account
name and password, and server ports. I called my service provider's tech
line and they also verified everything, and tested the account and found
it
to be working properly. I was able to check my e-mail through their
remote
e-mail access site (internet). Their conclusion is that it is a
Microsoft
Outlook Express problem.

I cleaned out all my emails and deleted the Inbox (DBX), allowing OE to
create a new one in case it was corrupt. I did not delete the WAB
(address
book), or the other DBX folders.

I am still getting the same message. Any suggestions on what to do next?

Thanks, A.