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#1
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We are getting below error frequently on sending a message but not often, It
works somtime without any change in settings. Can u help me ?? The connection to the server has failed. Account: 'AAA', Server: 'mail.bpc.in', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E |
#2
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"Pradeep" wrote in message
... We are getting below error frequently on sending a message but not often, It works somtime without any change in settings. Can u help me ?? The connection to the server has failed. Account: 'AAA', Server: 'mail.bpc.in', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E This is usually caused by an anti-spam program or an anti-virus set to scan email. Turn off email scanning in your anti-virus. It provides no added protection. After doing so it may be necessary to reset the server names in OE. The Other E-Mail Threat: File Corruption in Outlook Express Published: November 18, 2004 By Tom Koch http://www.microsoft.com/windows/IE/...orruption.mspx Email scanning slows down Sending and Receiving, sometimes enough that OE times out. Since some of the received messages have large (often virus) attachments, which exasperates the problem. Some Comcast users have found it necessary to totally uninstall Norton and switch to the free AVG with mail scanning off. Norton invented email scanning and here's what they say: "Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions." http://service1.symantec.com/SUPPORT...256c7500723cf0 "...your computer is protected if Auto-Protect is enabled. Auto-Protect scans any incoming files, including email attachments, when the files are saved to your hard drive." http://service1.symantec.com/SUPPORT...01100907323806 "NAV provides multiple layers of protection. Email scanning is just one of those layers. Even if you are not running Email Scanning, your computer is protected against viruses that are distributed as email attachments by NAV Auto-Protect. Auto-Protect will scan any incoming files, including email attachments, as they are saved to your hard drive. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions." http://service1.symantec.com/SUPPORT...= bar_sch_nam See also http://help.expedient.com/mailnews/n...ntivirus.shtml So Symantec used to say this often and clearly. The newer stuff doesn't have the statement included as it was considered an embarrassment. If you know anyone who programs for Norton try to get them to talk about it. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't send mail. |
#3
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Hi Pradeep,
As Frank said ... Also, If using a dial-up connection the problem might be resolved by disconnecting and then reconnecting to the Internet. -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Pradeep" wrote in message ... We are getting below error frequently on sending a message but not often, It works somtime without any change in settings. Can u help me ?? The connection to the server has failed. Account: 'AAA', Server: 'mail.bpc.in', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E |
#4
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![]() "Kuay Tim" ha scritto nel messaggio ... Hi Pradeep, As Frank said ... Also, If using a dial-up connection the problem might be resolved by disconnecting and then reconnecting to the Internet. -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Pradeep" wrote in message ... We are getting below error frequently on sending a message but not often, It works somtime without any change in settings. Can u help me ?? The connection to the server has failed. Account: 'AAA', Server: 'mail.bpc.in', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E |
#5
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How to troubleshoot error messages that you receive when try to send and
receive e-mail in Outlook and in Outlook Express http://support.microsoft.com/?kbid=813514 Are you connected to the Internet via "bpc.in"? Some ISPs block access to other SMTP mail servers while connected via them. (They block TCP/IP port 25 except to their own SMTP mail server.) Some of these ISPs will make exceptions if you present a compelling reason to do this. The error messages may indicate network is unreachable, access denied, or timeout errors (socket errors 10051, 10061 and 10060.) Another workaround for this is to use the SMTP mail server of the service that you connect via, but leave your other settings the same. In some cases you can use Port 587 or 465 rather than port 25 (specify in OE at Tools, Accounts, Mail, Properties, Advanced). Your ISP is more likely to allow this port. The SMTP mail server has to support this port. SMTP Authentication will likely be required. In OE this is specified in Tools, Accounts, Mail, Properties, Servers, Outgoing Mail Server, My Server Requires Authentication. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Pradeep" wrote in message ... We are getting below error frequently on sending a message but not often, It works somtime without any change in settings. Can u help me ?? The connection to the server has failed. Account: 'AAA', Server: 'mail.bpc.in', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E |
#6
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![]() "Michael Santovec" כתב ... How to troubleshoot error messages that you receive when try to send and receive e-mail in Outlook and in Outlook Express http://support.microsoft.com/?kbid=813514 Are you connected to the Internet via "bpc.in"? Some ISPs block access to other SMTP mail servers while connected via them. (They block TCP/IP port 25 except to their own SMTP mail server.) Some of these ISPs will make exceptions if you present a compelling reason to do this. The error messages may indicate network is unreachable, access denied, or timeout errors (socket errors 10051, 10061 and 10060.) Another workaround for this is to use the SMTP mail server of the service that you connect via, but leave your other settings the same. In some cases you can use Port 587 or 465 rather than port 25 (specify in OE at Tools, Accounts, Mail, Properties, Advanced). Your ISP is more likely to allow this port. The SMTP mail server has to support this port. SMTP Authentication will likely be required. In OE this is specified in Tools, Accounts, Mail, Properties, Servers, Outgoing Mail Server, My Server Requires Authentication. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Pradeep" wrote in message ... We are getting below error frequently on sending a message but not often, It works somtime without any change in settings. Can u help me ?? The connection to the server has failed. Account: 'AAA', Server: 'mail.bpc.in', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E |
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