HELLO!
I have an Outgoing e-mail problem with Outlook Express 6 Here is the
information which may help you.

I have enjoyed using OE for many years without much of a problem until
recently. I am on a PC with Win XP media edition 2005. I am also running
Norton anti virus and Norton internet security on my system. In the past
this has not created a problem. All versions of my software have been
updated online.
For a few days, I had problems with my incoming and outgoing e-mail. I
call my provider which is SBC and after several calls we got things
worked out. I can send and receive e-mail.
The next day, I experienced a problem where I am unable to send out my
e-mail. It seems that when I send an outgoing e-mail...that it gets
placed in my outbox and this e-mail gets sent over and over again.
Normally...the e-mail would go from the outbox in to my sent box, but
this has not happened. The SBC tech support tells me that it is a
problem with the OE software. Just to make sure...I put the same
settings into Mozilla Thunderbird and in MS Outlook...I can send and
receive e-mails just fine...and the message goes from the outbox to the
sent box.
****Perhaps I am missing a file or something may have been corrupted
like a .dll file??? Is there a way that I can uninstall OE and then
reinstall it to see if this corrects the problem?
THANK YOU,
DALE

Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K03, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"DALE31" wrote in message
...
HELLO!
I have an Outgoing e-mail problem with Outlook Express 6 Here is the
information which may help you.

I have enjoyed using OE for many years without much of a problem until
recently. I am on a PC with Win XP media edition 2005. I am also running
Norton anti virus and Norton internet security on my system. In the past
this has not created a problem. All versions of my software have been
updated online.
For a few days, I had problems with my incoming and outgoing e-mail. I
call my provider which is SBC and after several calls we got things worked
out. I can send and receive e-mail.
The next day, I experienced a problem where I am unable to send out my
e-mail. It seems that when I send an outgoing e-mail...that it gets placed
in my outbox and this e-mail gets sent over and over again. Normally...the
e-mail would go from the outbox in to my sent box, but this has not
happened. The SBC tech support tells me that it is a problem with the OE
software. Just to make sure...I put the same settings into Mozilla
Thunderbird and in MS Outlook...I can send and receive e-mails just
fine...and the message goes from the outbox to the sent box.
****Perhaps I am missing a file or something may have been corrupted like
a .dll file??? Is there a way that I can uninstall OE and then reinstall
it to see if this corrects the problem?
THANK YOU,
DALE

The service is currently unavailable. Try again later. Account: 'MSN',
Server: 'http://oe.msn.msnmail.hotmail.com/cgi-bin/hmdata', Protocol:
HTTPMail, Server Response: 'Service Unavailable', Port: 0, Secure(SSL): No,
Error Number: 0x800CCCF0
"DALE31" wrote in message
...
HELLO!
I have an Outgoing e-mail problem with Outlook Express 6 Here is the
information which may help you.

I have enjoyed using OE for many years without much of a problem until
recently. I am on a PC with Win XP media edition 2005. I am also running
Norton anti virus and Norton internet security on my system. In the past
this has not created a problem. All versions of my software have been
updated online.
For a few days, I had problems with my incoming and outgoing e-mail. I
call my provider which is SBC and after several calls we got things worked
out. I can send and receive e-mail.
The next day, I experienced a problem where I am unable to send out my
e-mail. It seems that when I send an outgoing e-mail...that it gets placed
in my outbox and this e-mail gets sent over and over again. Normally...the
e-mail would go from the outbox in to my sent box, but this has not
happened. The SBC tech support tells me that it is a problem with the OE
software. Just to make sure...I put the same settings into Mozilla
Thunderbird and in MS Outlook...I can send and receive e-mails just
fine...and the message goes from the outbox to the sent box.
****Perhaps I am missing a file or something may have been corrupted like
a .dll file??? Is there a way that I can uninstall OE and then reinstall
it to see if this corrects the problem?
THANK YOU,
DALE