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Both IE and OE have stopped working...



 
 
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  #1  
Old September 19th 06, 04:32 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Tonya
external usenet poster
 
Posts: 6
Default Both IE and OE have stopped working...

Something has hit both IE and OE. I just d/l'd mozilla firefox and it
works. I tried to
download IE 7 but it would not install. I first tried to download IE6 with
SP1 but
it said I had a later version and wouldn't install. I have ran several
registry
cleaners, virus scans, and spysweeper and spybot scans but it is very clean.
This is a very new Dell computer with XP Home. It was completely up to date
with
updates.

When I click on IE, I get message
that IE cannot download / from www.msn.com (my home page)." Then it
says, "IE was not able to open this Internet site. The requested site is
either unavailable or cannot be found. Please try again later."

I do not have a firewall running or installed. I turned off the XP
firewall. (XP home). I tried to see if I could do a repair of IE in
Add/remove but couldn't find
IE in there.


Outlook Express opens but doesn't connect..

Spybot can do updates and Mozilla Firefox can get websites so my dsl is
working and lan is
working.

help please!!!!!!!!!!!!! I'm sending this message from other computer.


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  #2  
Old September 19th 06, 10:12 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Steve Cochran
external usenet poster
 
Posts: 2,353
Default Both IE and OE have stopped working...

Check your settings under Tools | Options | Connection in IE and make sure
they are correct. It sounds as if IE is looking for the wrong connection
and OE is following suit.

steve

"Tonya" wrote in message
...
Something has hit both IE and OE. I just d/l'd mozilla firefox and it
works. I tried to
download IE 7 but it would not install. I first tried to download IE6
with SP1 but
it said I had a later version and wouldn't install. I have ran several
registry
cleaners, virus scans, and spysweeper and spybot scans but it is very
clean.
This is a very new Dell computer with XP Home. It was completely up to
date with
updates.

When I click on IE, I get message
that IE cannot download / from www.msn.com (my home page)." Then it
says, "IE was not able to open this Internet site. The requested site is
either unavailable or cannot be found. Please try again later."

I do not have a firewall running or installed. I turned off the XP
firewall. (XP home). I tried to see if I could do a repair of IE in
Add/remove but couldn't find
IE in there.


Outlook Express opens but doesn't connect..

Spybot can do updates and Mozilla Firefox can get websites so my dsl is
working and lan is
working.

help please!!!!!!!!!!!!! I'm sending this message from other computer.


  #3  
Old September 19th 06, 06:26 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Tonya
external usenet poster
 
Posts: 6
Default Both IE and OE have stopped working...

I can't open it long enough to change any settings. It opens for just a
second
before showing the error messages mentioned previously.
But thanks so much for that wonderful idea.


"Steve Cochran" wrote in message
...
Check your settings under Tools | Options | Connection in IE and make sure
they are correct. It sounds as if IE is looking for the wrong connection
and OE is following suit.

steve

"Tonya" wrote in message
...
Something has hit both IE and OE. I just d/l'd mozilla firefox and it
works. I tried to
download IE 7 but it would not install. I first tried to download IE6
with SP1 but
it said I had a later version and wouldn't install. I have ran several
registry
cleaners, virus scans, and spysweeper and spybot scans but it is very
clean.
This is a very new Dell computer with XP Home. It was completely up to
date with
updates.

When I click on IE, I get message
that IE cannot download / from www.msn.com (my home page)." Then it
says, "IE was not able to open this Internet site. The requested site is
either unavailable or cannot be found. Please try again later."

I do not have a firewall running or installed. I turned off the XP
firewall. (XP home). I tried to see if I could do a repair of IE in
Add/remove but couldn't find
IE in there.


Outlook Express opens but doesn't connect..

Spybot can do updates and Mozilla Firefox can get websites so my dsl is
working and lan is
working.

help please!!!!!!!!!!!!! I'm sending this message from other computer.




  #4  
Old September 19th 06, 08:37 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Michael Santovec
external usenet poster
 
Posts: 2,875
Default Both IE and OE have stopped working...

What error message? Maybe I missed it, but I didn't see any OE
message that you mentioned. And the IE error message that you mentioned
should leave IE open.

If IE doesn't stay open, I'm wondering if the short cut you are using is
trying to install IE not use the existing version. Right click the
short cut that you use to start IE and look at Properties. It should
say:
"C:\Program Files\Internet Explorer\iexplore.exe"

You can also get to the IE connection settings via Control Panel,
Internet Options.

It's possible you have a corrupted IE install due to the failed
attempts.

How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP
http://support.microsoft.com/?kbid=318378

Use the following newsgroup for questions or problems with IE6
news://msnews.microsoft.com/microsof...er.ie6.browser

You can also get to the Internet Explorer newsgroups via this web site:
http://www.microsoft.com/communities...s/default.mspx
There select Internet Explorer


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Tonya" wrote in message
.. .
I can't open it long enough to change any settings. It opens for just
a second
before showing the error messages mentioned previously.
But thanks so much for that wonderful idea.


"Steve Cochran" wrote in message
...
Check your settings under Tools | Options | Connection in IE and make
sure they are correct. It sounds as if IE is looking for the wrong
connection and OE is following suit.

steve

"Tonya" wrote in message
...
Something has hit both IE and OE. I just d/l'd mozilla firefox
and it works. I tried to
download IE 7 but it would not install. I first tried to download
IE6 with SP1 but
it said I had a later version and wouldn't install. I have ran
several registry
cleaners, virus scans, and spysweeper and spybot scans but it is
very clean.
This is a very new Dell computer with XP Home. It was completely up
to date with
updates.

When I click on IE, I get message
that IE cannot download / from www.msn.com (my home page)." Then
it
says, "IE was not able to open this Internet site. The requested
site is
either unavailable or cannot be found. Please try again later."

I do not have a firewall running or installed. I turned off the XP
firewall. (XP home). I tried to see if I could do a repair of IE in
Add/remove but couldn't find
IE in there.


Outlook Express opens but doesn't connect..

Spybot can do updates and Mozilla Firefox can get websites so my dsl
is working and lan is
working.

help please!!!!!!!!!!!!! I'm sending this message from other
computer.






 




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