Hello,

I'm having what seems to be a quite unusual problem. My customer recently
changed her email from Verizon.net to Yahoo Verizon.net. I am able to log
in properly and retrieve her email from the Web mail site; however, when I
attempt to log in through OE6, the password keeps getting rejected. I've
reset the PW several times, removed and recreated the account, I've tried
Mozilla Thunderbird, but nothing seems to work. Yes, the Registry may very
well look like spaghetti, by this point in time, but is there any way to
re-set Outlook Express so that it will accept the correct PW?

Oh, I've also gone to Conrol Panel/Add-Remove Programs, Add-Remove Windows
components, un-checked Outlook Express; I don't know what that does, since
the program still runs, even though it's un-checked, and I've re-booted the
computer.

Can someone please help me?

Thanks,

Ken