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#1
October 11th 06, 09:59 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Help~ Inbox empty after PC malfunction
I'm using OE6, I find my inbox was empty after my PC malfunction.
But all the other folders are being normal. I've ask someone to send me a test mail. I can receive, and I have check the outlook express folder, the inbox size was around 180 KB... Does it means I can't get my mail back?! Is there any other directories stores my mail?! Please help!! Thanks~ 
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#2
October 11th 06, 02:54 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Help~ Inbox empty after PC malfunction
XP/SP2? What was the malfunction?
The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us If not: DBXpress run in Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning if you don't want to lose your messages in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. And backup often. Backup and Resto http://www.insideoutlookexpress.com/backup/ http://www.oehelp.com/backup.aspx http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Kathy" wrote in message ... I'm using OE6, I find my inbox was empty after my PC malfunction. But all the other folders are being normal. I've ask someone to send me a test mail. I can receive, and I have check the outlook express folder, the inbox size was around 180 KB... Does it means I can't get my mail back?! Is there any other directories stores my mail?! Please help!! Thanks~
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#3
October 12th 06, 04:30 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Help~ Inbox empty after PC malfunction
Thanks!
It is a winxp sp2 machine. And I donno whats going on before the PC malfunction. I just cold boot it, because the PC has no response. After the cold boot, all my inbox mail gone........ I've search for the storage, but only 1 file associated with inbox (inbox.dbx) . The inbox file only contains my test email, and the file size only 180KB..... The inbox.dbx doesn't seem like corrupted. It seems that it has been automatically delect by the system and created a new one......... I wonder would the recovery tools still work?! Thanks!! "Bruce Hagen" wrote: XP/SP2? What was the malfunction? The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us If not: DBXpress run in Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning if you don't want to lose your messages in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. And backup often. Backup and Resto http://www.insideoutlookexpress.com/backup/ http://www.oehelp.com/backup.aspx http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Kathy" wrote in message ... I'm using OE6, I find my inbox was empty after my PC malfunction. But all the other folders are being normal. I've ask someone to send me a test mail. I can receive, and I have check the outlook express folder, the inbox size was around 180 KB... Does it means I can't get my mail back?! Is there any other directories stores my mail?! Please help!! Thanks~
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#4
October 12th 06, 04:37 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Help~ Inbox empty after PC malfunction
DBXpress run in Disk Mode is the best chance to recover messages, and in
your case, probably the only tool that can. http://www.oehelp.com/DBXpress/Default.aspx It has the ability to check the hard drive itself, rather than relying on the dbx file which is now obviously empty. While nothing is guaranteed, most that have used DBXpress in a similar situation have had positive results. The longer you wait however, the less chance of recovery as the fragmented files will eventually be overwritten. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Kathy" wrote in message ... Thanks! It is a winxp sp2 machine. And I donno whats going on before the PC malfunction. I just cold boot it, because the PC has no response. After the cold boot, all my inbox mail gone........ I've search for the storage, but only 1 file associated with inbox (inbox.dbx) . The inbox file only contains my test email, and the file size only 180KB..... The inbox.dbx doesn't seem like corrupted. It seems that it has been automatically delect by the system and created a new one......... I wonder would the recovery tools still work?! Thanks!! "Bruce Hagen" wrote: XP/SP2? What was the malfunction? The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us If not: DBXpress run in Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning if you don't want to lose your messages in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. And backup often. Backup and Resto http://www.insideoutlookexpress.com/backup/ http://www.oehelp.com/backup.aspx http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Kathy" wrote in message ... I'm using OE6, I find my inbox was empty after my PC malfunction. But all the other folders are being normal. I've ask someone to send me a test mail. I can receive, and I have check the outlook express folder, the inbox size was around 180 KB... Does it means I can't get my mail back?! Is there any other directories stores my mail?! Please help!! Thanks~
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#5
October 12th 06, 07:50 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
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Help~ Inbox empty after PC malfunction
OK~ let me try it!
Thanks~~ "Bruce Hagen" wrote: DBXpress run in Disk Mode is the best chance to recover messages, and in your case, probably the only tool that can. http://www.oehelp.com/DBXpress/Default.aspx It has the ability to check the hard drive itself, rather than relying on the dbx file which is now obviously empty. While nothing is guaranteed, most that have used DBXpress in a similar situation have had positive results. The longer you wait however, the less chance of recovery as the fragmented files will eventually be overwritten. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Kathy" wrote in message ... Thanks! It is a winxp sp2 machine. And I donno whats going on before the PC malfunction. I just cold boot it, because the PC has no response. After the cold boot, all my inbox mail gone........ I've search for the storage, but only 1 file associated with inbox (inbox.dbx) . The inbox file only contains my test email, and the file size only 180KB..... The inbox.dbx doesn't seem like corrupted. It seems that it has been automatically delect by the system and created a new one......... I wonder would the recovery tools still work?! Thanks!! "Bruce Hagen" wrote: XP/SP2? What was the malfunction? The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are using a fully patched version of XP/SP2, see: http://support.microsoft.com/kb/918069/en-us If not: DBXpress run in Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning if you don't want to lose your messages in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. And backup often. Backup and Resto http://www.insideoutlookexpress.com/backup/ http://www.oehelp.com/backup.aspx http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Kathy" wrote in message ... I'm using OE6, I find my inbox was empty after my PC malfunction. But all the other folders are being normal. I've ask someone to send me a test mail. I can receive, and I have check the outlook express folder, the inbox size was around 180 KB... Does it means I can't get my mail back?! Is there any other directories stores my mail?! Please help!! Thanks~
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