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#1
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This morning, after Windows XP autoupdate, with some apparent difficulty,
downloaded a half dozen or so updates at 3AM, I can no longer drag messages to a subfolder. I can manually "move to folder" just fine. The difficulty mentioned above was when several of the downloads first failed, and then apparently downloaded OK the second time. I then checked for critical updates and none were needed. Thank you -- Preach |
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#2
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Remove the updates via Add/Remove in the Control Panel and then reboot your
computer. If everything is back to normal, download the updates again manually, but disable your anti-virus first. Your A/V can prevent a clean install of updates. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Lare" wrote in message ... This morning, after Windows XP autoupdate, with some apparent difficulty, downloaded a half dozen or so updates at 3AM, I can no longer drag messages to a subfolder. I can manually "move to folder" just fine. The difficulty mentioned above was when several of the downloads first failed, and then apparently downloaded OK the second time. I then checked for critical updates and none were needed. Thank you -- Preach |
#3
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Shutdown and restart windows. Then see if the problem remains.
I've occasionally run into the problem where OE stops allowing the dragging to folders. A restart has always cleared it up. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Lare" wrote in message ... This morning, after Windows XP autoupdate, with some apparent difficulty, downloaded a half dozen or so updates at 3AM, I can no longer drag messages to a subfolder. I can manually "move to folder" just fine. The difficulty mentioned above was when several of the downloads first failed, and then apparently downloaded OK the second time. I then checked for critical updates and none were needed. Thank you -- Preach |
#4
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![]() -- Preach "Bruce Hagen" wrote: Remove the updates via Add/Remove in the Control Panel and then reboot your computer. If everything is back to normal, download the updates again manually, but disable your anti-virus first. Your A/V can prevent a clean install of updates. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Lare" wrote in message ... This morning, after Windows XP autoupdate, with some apparent difficulty, downloaded a half dozen or so updates at 3AM, I can no longer drag messages to a subfolder. I can manually "move to folder" just fine. The difficulty mentioned above was when several of the downloads first failed, and then apparently downloaded OK the second time. I then checked for critical updates and none were needed. Thank you -- Preach Bruce, I first tried Michael's simple approach, which failed. Then I tried yours, in detail, and it also was ineffective. Any other ideas? Thank you, |
#5
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Bruce,
I followed the below indetail, without success. Any oher ideas? Thank you -- Preach "Bruce Hagen" wrote: Remove the updates via Add/Remove in the Control Panel and then reboot your computer. If everything is back to normal, download the updates again manually, but disable your anti-virus first. Your A/V can prevent a clean install of updates. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Lare" wrote in message ... This morning, after Windows XP autoupdate, with some apparent difficulty, downloaded a half dozen or so updates at 3AM, I can no longer drag messages to a subfolder. I can manually "move to folder" just fine. The difficulty mentioned above was when several of the downloads first failed, and then apparently downloaded OK the second time. I then checked for critical updates and none were needed. Thank you -- Preach |
#6
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Perhaps the updates were just a coincidence. Compact your folders first.
Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. If still no joy: You may have a damaged identity especially if it is the default Main Identity. File | Identity | Add New Identity. Create a new one and test it. If all is well, you can import your messages and Address Book from the old identity and delete it. How to Create and Use Identities in Outlook Express http://support.microsoft.com/?kbid=209169 Also, clean things up a bit. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. And backup often. Backup & Resto http://www.insideoutlookexpress.com/backup/ -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Lare" wrote in message ... Bruce, I followed the below indetail, without success. Any oher ideas? Thank you -- Preach "Bruce Hagen" wrote: Remove the updates via Add/Remove in the Control Panel and then reboot your computer. If everything is back to normal, download the updates again manually, but disable your anti-virus first. Your A/V can prevent a clean install of updates. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Lare" wrote in message ... This morning, after Windows XP autoupdate, with some apparent difficulty, downloaded a half dozen or so updates at 3AM, I can no longer drag messages to a subfolder. I can manually "move to folder" just fine. The difficulty mentioned above was when several of the downloads first failed, and then apparently downloaded OK the second time. I then checked for critical updates and none were needed. Thank you -- Preach |
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