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Alot of times when I switch identities, outlook express does not respond. I
clear the page and try to restart outlook express, but it does not respond. I have to restart my computer to get into outlook express. WHY? |
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Windows version?
Is the machine fully patched at Windows Update? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) Susan wrote: Alot of times when I switch identities, outlook express does not respond. I clear the page and try to restart outlook express, but it does not respond. I have to restart my computer to get into outlook express. WHY? |
#3
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OLEXP: Outlook Express Quits When You Switch Identities
http://support.microsoft.com/?kbid=271741 OLEXP: Outlook Express Stops Responding or Does Not Start http://support.microsoft.com/?kbid=274017 OLEXP Stops Responding and Your Pointer Is an Hourglass http://support.microsoft.com/?kbid=259927 -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Susan" wrote in message ... Alot of times when I switch identities, outlook express does not respond. I clear the page and try to restart outlook express, but it does not respond. I have to restart my computer to get into outlook express. WHY? |
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YES
"PA Bear" wrote: Windows version? Is the machine fully patched at Windows Update? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) Susan wrote: Alot of times when I switch identities, outlook express does not respond. I clear the page and try to restart outlook express, but it does not respond. I have to restart my computer to get into outlook express. WHY? |
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Windows version?
-- ~PA Bear Susan wrote: YES "PA Bear" wrote: Windows version? Is the machine fully patched at Windows Update? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) Susan wrote: Alot of times when I switch identities, outlook express does not respond. I clear the page and try to restart outlook express, but it does not respond. I have to restart my computer to get into outlook express. WHY? |
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YES is not a valid Windows version.
-- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com "Susan" wrote in message ... YES "PA Bear" wrote: Windows version? Is the machine fully patched at Windows Update? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) Susan wrote: Alot of times when I switch identities, outlook express does not respond. I clear the page and try to restart outlook express, but it does not respond. I have to restart my computer to get into outlook express. WHY? |
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Windows XP
"PA Bear" wrote: Windows version? -- ~PA Bear Susan wrote: YES "PA Bear" wrote: Windows version? Is the machine fully patched at Windows Update? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) Susan wrote: Alot of times when I switch identities, outlook express does not respond. I clear the page and try to restart outlook express, but it does not respond. I have to restart my computer to get into outlook express. WHY? |
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WinXP, WinXP SP1 or WinXP SP2?
OE Help about: What versions of MSOE.DLL, INETCOMM.DLL and DIRECTDB.DLL are displayed here, Susan (e.g., v6.0.1234.5678)? -- ~PA Bear Susan wrote: Windows XP "PA Bear" wrote: Windows version? -- ~PA Bear Susan wrote: YES "PA Bear" wrote: Windows version? Is the machine fully patched at Windows Update? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) Susan wrote: Alot of times when I switch identities, outlook express does not respond. I clear the page and try to restart outlook express, but it does not respond. I have to restart my computer to get into outlook express. WHY? |
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WinXP SP2
"PA Bear" wrote: WinXP, WinXP SP1 or WinXP SP2? OE Help about: What versions of MSOE.DLL, INETCOMM.DLL and DIRECTDB.DLL are displayed here, Susan (e.g., v6.0.1234.5678)? -- ~PA Bear Susan wrote: Windows XP "PA Bear" wrote: Windows version? -- ~PA Bear Susan wrote: YES "PA Bear" wrote: Windows version? Is the machine fully patched at Windows Update? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) Susan wrote: Alot of times when I switch identities, outlook express does not respond. I clear the page and try to restart outlook express, but it does not respond. I have to restart my computer to get into outlook express. WHY? |
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OE Help about: What versions of MSOE.DLL, INETCOMM.DLL and DIRECTDB.DLL
are displayed here, Susan (e.g., v6.0.1234.5678)? sigh I give up. One or more of current identities may be damaged, especially if one is the default Main Identity. Start the with Main Identity first: Try one or more of your accounts in a new Named Identity (File Identities Add new identity). Assuming all is well, (1) compact all folders in the old identity, (2) import messages from the old identity into the new one, and then (3) delete the old one (File Identities Manage Identities). To avoid such corruption in futu - Don't use Inbox or Sent Items to archive messages. Move them to local folders created for this purpose. - Empty Deleted Items folder daily. - Disable Background Compacting [N/A in SP2] and frequently perform a manual compact of all OE folders while "working offline". More at http://www.insideoe.com/files/maintain.htm - WinXP SP2 only: Do not attempt to close OE via Task Manager or shutdown your machine if Automatic Compacting is taking place. - WinXP SP2 only: If your machine is fully up-to-date at Windows Update, installing the following patch (KB918766) will help to avoid such data loss in the futu http://www.microsoft.com/downloads/d...2-98af2256ccc3 This patch will be included in the next Cumulative Update for Outlook Express/WinXP SP2. - Your anti-virus application's email scanning feature can also cause corruption. Disable it. It provides no additional protection. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) Susan wrote: WinXP SP2 "PA Bear" wrote: WinXP, WinXP SP1 or WinXP SP2? OE Help about: What versions of MSOE.DLL, INETCOMM.DLL and DIRECTDB.DLL are displayed here, Susan (e.g., v6.0.1234.5678)? -- ~PA Bear Susan wrote: Windows XP "PA Bear" wrote: Windows version? -- ~PA Bear Susan wrote: YES "PA Bear" wrote: Windows version? Is the machine fully patched at Windows Update? -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) Susan wrote: Alot of times when I switch identities, outlook express does not respond. I clear the page and try to restart outlook express, but it does not respond. I have to restart my computer to get into outlook express. WHY? |
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