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#1
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I was attempting to export my Outlook Express address book and trying to find
CSV files (as prompted by the other mail provider). I couldn't locate any files when I did a detailed search via Start+Explore. I went to the address book in Outlook Express and one of the options in Tools was (and this is an approximation as I didn't write down (more fool me!) "do you want to convert to such-and-such files in order to share them with other applications". It seemed like a pretty straightforward solution to the issue and I assumed that it would create CSV file - but I now seem to have completely lost my address book and I get the old familiar "unable to open the address book. The address book may not be installed properly". I have attempted the solution as kindly suggested by another member on a general XP board: Start Menu | Run ... cmd 2. CD C:\Program Files\Common Files\System 3. regsvr32 wab32.dll 4. Try Address Book: "C:\Program Files\Outlook Express\wab.exe" but I only get as far as step 2. As my prompt does not come up with C:\Program Files\common files etc. but instead comes up with C:\Documents and Settings\user name Each time I type anything the message comes up "...not recognised as an internal or external command, operable program or batch file. I know my address book is still on my computer as I can open it and and read the contents If I go in through C:user name\application data\microsoft\address book but I cannot figure how to get the information attached\mapped back to outlook express. I can still read my email via the viewing panel as it comes into the inbox but I cannot open it or reply Any Ideas? Ta Hoots Mon |
#2
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When operating from a command window, attempting to change the directory to
one that has spaces within it, will cause an error in finding the correct filepath. What you must do is "wrap" the filepath in quotes. To CD to C:\Program Files\Common Files\System you would enter on the command line: CD "C:\Program Files\Common Files\System" -- Jim Pickering, MVP, Windows Mail Apps https://mvp.support.microsoft.com/pr...8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. "Hoots Mon" wrote in message ... I was attempting to export my Outlook Express address book and trying to find CSV files (as prompted by the other mail provider). I couldn't locate any files when I did a detailed search via Start+Explore. I went to the address book in Outlook Express and one of the options in Tools was (and this is an approximation as I didn't write down (more fool me!) "do you want to convert to such-and-such files in order to share them with other applications". It seemed like a pretty straightforward solution to the issue and I assumed that it would create CSV file - but I now seem to have completely lost my address book and I get the old familiar "unable to open the address book. The address book may not be installed properly". I have attempted the solution as kindly suggested by another member on a general XP board: Start Menu | Run ... cmd 2. CD C:\Program Files\Common Files\System 3. regsvr32 wab32.dll 4. Try Address Book: "C:\Program Files\Outlook Express\wab.exe" but I only get as far as step 2. As my prompt does not come up with C:\Program Files\common files etc. but instead comes up with C:\Documents and Settings\user name Each time I type anything the message comes up "...not recognised as an internal or external command, operable program or batch file. I know my address book is still on my computer as I can open it and and read the contents If I go in through C:user name\application data\microsoft\address book but I cannot figure how to get the information attached\mapped back to outlook express. I can still read my email via the viewing panel as it comes into the inbox but I cannot open it or reply Any Ideas? Ta Hoots Mon |
#3
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Jim thanks for that but it still came up with the same info even when
"wrapped". Still looking into it..... Hoots "Jim Pickering" wrote: When operating from a command window, attempting to change the directory to one that has spaces within it, will cause an error in finding the correct filepath. What you must do is "wrap" the filepath in quotes. To CD to C:\Program Files\Common Files\System you would enter on the command line: CD "C:\Program Files\Common Files\System" -- Jim Pickering, MVP, Windows Mail Apps https://mvp.support.microsoft.com/pr...8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. "Hoots Mon" wrote in message ... I was attempting to export my Outlook Express address book and trying to find CSV files (as prompted by the other mail provider). I couldn't locate any files when I did a detailed search via Start+Explore. I went to the address book in Outlook Express and one of the options in Tools was (and this is an approximation as I didn't write down (more fool me!) "do you want to convert to such-and-such files in order to share them with other applications". It seemed like a pretty straightforward solution to the issue and I assumed that it would create CSV file - but I now seem to have completely lost my address book and I get the old familiar "unable to open the address book. The address book may not be installed properly". I have attempted the solution as kindly suggested by another member on a general XP board: Start Menu | Run ... cmd 2. CD C:\Program Files\Common Files\System 3. regsvr32 wab32.dll 4. Try Address Book: "C:\Program Files\Outlook Express\wab.exe" but I only get as far as step 2. As my prompt does not come up with C:\Program Files\common files etc. but instead comes up with C:\Documents and Settings\user name Each time I type anything the message comes up "...not recognised as an internal or external command, operable program or batch file. I know my address book is still on my computer as I can open it and and read the contents If I go in through C:user name\application data\microsoft\address book but I cannot figure how to get the information attached\mapped back to outlook express. I can still read my email via the viewing panel as it comes into the inbox but I cannot open it or reply Any Ideas? Ta Hoots Mon |
#4
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Only other thing that comes to mind would be a "permissions" problem in
attempting to access a directory then. Are you the Administrator for the computer or a limited user? But to get back to the original problem, have you done a File Search for all files ending with WAB (and altered the Search criteria to include searching for hidden files)? If you find a WAB file, what happens when you double click it? Have you reviewed the info at this link about the Windows Address Book: http://www.insideoe.com/files/wab.htm -- Jim Pickering, MVP, Windows Mail Apps "Hoots Mon" wrote in message ... Jim thanks for that but it still came up with the same info even when "wrapped". Still looking into it..... Hoots "Jim Pickering" wrote: When operating from a command window, attempting to change the directory to one that has spaces within it, will cause an error in finding the correct filepath. What you must do is "wrap" the filepath in quotes. To CD to C:\Program Files\Common Files\System you would enter on the command line: CD "C:\Program Files\Common Files\System" -- Jim Pickering, MVP, Windows Mail Apps https://mvp.support.microsoft.com/pr...8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. "Hoots Mon" wrote in message ... I was attempting to export my Outlook Express address book and trying to find CSV files (as prompted by the other mail provider). I couldn't locate any files when I did a detailed search via Start+Explore. I went to the address book in Outlook Express and one of the options in Tools was (and this is an approximation as I didn't write down (more fool me!) "do you want to convert to such-and-such files in order to share them with other applications". It seemed like a pretty straightforward solution to the issue and I assumed that it would create CSV file - but I now seem to have completely lost my address book and I get the old familiar "unable to open the address book. The address book may not be installed properly". I have attempted the solution as kindly suggested by another member on a general XP board: Start Menu | Run ... cmd 2. CD C:\Program Files\Common Files\System 3. regsvr32 wab32.dll 4. Try Address Book: "C:\Program Files\Outlook Express\wab.exe" but I only get as far as step 2. As my prompt does not come up with C:\Program Files\common files etc. but instead comes up with C:\Documents and Settings\user name Each time I type anything the message comes up "...not recognised as an internal or external command, operable program or batch file. I know my address book is still on my computer as I can open it and and read the contents If I go in through C:user name\application data\microsoft\address book but I cannot figure how to get the information attached\mapped back to outlook express. I can still read my email via the viewing panel as it comes into the inbox but I cannot open it or reply Any Ideas? Ta Hoots Mon |
#5
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Hi Hoots Mon,
The address book may be corrupted. An easy troubleshooting step would be to rename the user name.wab file to backup.wab, and then let a new default address book be created when OE starts. If the address book is corrupted this corruption may be reintroduced if the WAB file is imported. The typical path to the default address book would be: C:\Documents and Settings\User Name\Application Data\Microsoft\Address Book\User Name.wab This registry key shows the path to the default address book used by OE: HKEY_CURRENT_USER\Software\Microsoft\WAB\Wab File Name\(Default) If this fails you could try setting up a new OE identity. A Guide to using OE Identities from Microsoft Support OLEXP: How to Create and Use Identities in Outlook Express 5.x and 6.0 http://support.microsoft.com/default...b;EN-US;209169 When the problem is sorted ... Tip for exporting CSV file (so it won't get lost): http://home.earthlink.net/~kuaytim/exportwab.htm -- Tim K. aka Kuay Tim MS-MVP - Outlook Express Lynnwood, WA * "Hoots Mon" wrote in message ... I was attempting to export my Outlook Express address book and trying to find CSV files (as prompted by the other mail provider). I couldn't locate any files when I did a detailed search via Start+Explore. I went to the address book in Outlook Express and one of the options in Tools was (and this is an approximation as I didn't write down (more fool me!) "do you want to convert to such-and-such files in order to share them with other applications". It seemed like a pretty straightforward solution to the issue and I assumed that it would create CSV file - but I now seem to have completely lost my address book and I get the old familiar "unable to open the address book. The address book may not be installed properly". I have attempted the solution as kindly suggested by another member on a general XP board: Start Menu | Run ... cmd 2. CD C:\Program Files\Common Files\System 3. regsvr32 wab32.dll 4. Try Address Book: "C:\Program Files\Outlook Express\wab.exe" but I only get as far as step 2. As my prompt does not come up with C:\Program Files\common files etc. but instead comes up with C:\Documents and Settings\user name Each time I type anything the message comes up "...not recognised as an internal or external command, operable program or batch file. I know my address book is still on my computer as I can open it and and read the contents If I go in through C:user name\application data\microsoft\address book but I cannot figure how to get the information attached\mapped back to outlook express. I can still read my email via the viewing panel as it comes into the inbox but I cannot open it or reply Any Ideas? Ta Hoots Mon |
#6
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Sounds like the offer to share Outlook's Contacts. If that is the case
you'll have to export them from Outlook. -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com "Hoots Mon" wrote in message ... I was attempting to export my Outlook Express address book and trying to find CSV files (as prompted by the other mail provider). I couldn't locate any files when I did a detailed search via Start+Explore. I went to the address book in Outlook Express and one of the options in Tools was (and this is an approximation as I didn't write down (more fool me!) "do you want to convert to such-and-such files in order to share them with other applications". It seemed like a pretty straightforward solution to the issue and I assumed that it would create CSV file - but I now seem to have completely lost my address book and I get the old familiar "unable to open the address book. The address book may not be installed properly". I have attempted the solution as kindly suggested by another member on a general XP board: Start Menu | Run ... cmd 2. CD C:\Program Files\Common Files\System 3. regsvr32 wab32.dll 4. Try Address Book: "C:\Program Files\Outlook Express\wab.exe" but I only get as far as step 2. As my prompt does not come up with C:\Program Files\common files etc. but instead comes up with C:\Documents and Settings\user name Each time I type anything the message comes up "...not recognised as an internal or external command, operable program or batch file. I know my address book is still on my computer as I can open it and and read the contents If I go in through C:user name\application data\microsoft\address book but I cannot figure how to get the information attached\mapped back to outlook express. I can still read my email via the viewing panel as it comes into the inbox but I cannot open it or reply Any Ideas? Ta Hoots Mon |
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