Hello,

I am using Outlook Express on my new Dell computer, running Windows XP.
Before, I always got a small envelope icon on the bottom toolbar, near the
clock, whenever a new e-mail was received and unread. Now I cannot get that
icon. I get no notification of new mail. The Earthlink and Dell people tell
me that it should be there. All of my preferences on Outlook Express are
correct I think. Can someone please help me? Thanks a lot!!

Marc

And did New Mail Icon go away after you installed IE7?

[NEVER post or use your real email address in a public newsgroup of forum,
Marc.]
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

144memnon wrote:
I am using Outlook Express on my new Dell computer, running Windows XP.
Before, I always got a small envelope icon on the bottom toolbar, near the
clock, whenever a new e-mail was received and unread. Now I cannot get
that
icon. I get no notification of new mail. The Earthlink and Dell people
tell
me that it should be there. All of my preferences on Outlook Express are
correct I think. Can someone please help me? Thanks a lot!!

Marc

I am running IE6. This is a new computer from Dell. My old Gateway was
running XP Home Edition, but I still had the same versions of Outlook Express
and IE. On the OE help menu, it says to select the "preferences" tab from
tools--options, and then to select something like "display icon on toolbar
when receiving new mail." Well, I don't have a "preferences tab"! No
preferences reference anything about new mail aside from the sound.

"PA Bear" wrote:

And did New Mail Icon go away after you installed IE7?

[NEVER post or use your real email address in a public newsgroup of forum,
Marc.]
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

144memnon wrote:
I am using Outlook Express on my new Dell computer, running Windows XP.
Before, I always got a small envelope icon on the bottom toolbar, near the
clock, whenever a new e-mail was received and unread. Now I cannot get
that
icon. I get no notification of new mail. The Earthlink and Dell people
tell
me that it should be there. All of my preferences on Outlook Express are
correct I think. Can someone please help me? Thanks a lot!!

Marc

To get automatic new mail notification, Outlook Express must be running.
It can be minimized. You also need to set Tools, Options, General,
Check for new messages every xx minutes (this should be set to at least
10-15 minutes to avoid an excessive burden on the mail server). Unlike
Netscape, Microsoft will download the messages before notifying you.
When the new mail is downloaded, you get an envelope icon in the system
tray, and if desired a wave sound file played (Tools, Options, General,
Play Sound; and Control Panel, Sounds, New Mail Notification). If the
sound doesn't seem to play, you may need to select a different sound,
then change it back to the desired one.

The notification icon for new messages in the status bar and "Play sound
when new messages arrive" features of Outlook Express may not work
successfully with Trend Micro Anti-Spam installed.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"144memnon" wrote in message
...
Hello,

I am using Outlook Express on my new Dell computer, running Windows
XP.
Before, I always got a small envelope icon on the bottom toolbar, near
the
clock, whenever a new e-mail was received and unread. Now I cannot get
that
icon. I get no notification of new mail. The Earthlink and Dell people
tell
me that it should be there. All of my preferences on Outlook Express
are
correct I think. Can someone please help me? Thanks a lot!!

Marc

Thanks! I have all of the preferences adjusted as you said already. I also
always have Outlook Express open. Your last note was VERY interesting though.
Dell's Anti-Virus/Spam software is Trend Micro!! Would you say that I have to
uninstall it totally and go with something like Norton? I had Norton before
and had some virus issues. Trend Micro seems better, but not if it disallows
the envelope icon. What are your thoughts? Thanks so much!!!

"Michael Santovec" wrote:

To get automatic new mail notification, Outlook Express must be running.
It can be minimized. You also need to set Tools, Options, General,
Check for new messages every xx minutes (this should be set to at least
10-15 minutes to avoid an excessive burden on the mail server). Unlike
Netscape, Microsoft will download the messages before notifying you.
When the new mail is downloaded, you get an envelope icon in the system
tray, and if desired a wave sound file played (Tools, Options, General,
Play Sound; and Control Panel, Sounds, New Mail Notification). If the
sound doesn't seem to play, you may need to select a different sound,
then change it back to the desired one.

The notification icon for new messages in the status bar and "Play sound
when new messages arrive" features of Outlook Express may not work
successfully with Trend Micro Anti-Spam installed.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"144memnon" wrote in message
...
Hello,

I am using Outlook Express on my new Dell computer, running Windows
XP.
Before, I always got a small envelope icon on the bottom toolbar, near
the
clock, whenever a new e-mail was received and unread. Now I cannot get
that
icon. I get no notification of new mail. The Earthlink and Dell people
tell
me that it should be there. All of my preferences on Outlook Express
are
correct I think. Can someone please help me? Thanks a lot!!

Marc

Very few anti-spam apps play nice with OE. This includes TM AntiSpam.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

144memnon wrote:
Thanks! I have all of the preferences adjusted as you said already. I also
always have Outlook Express open. Your last note was VERY interesting
though. Dell's Anti-Virus/Spam software is Trend Micro!! Would you say
that
I have to uninstall it totally and go with something like Norton? I had
Norton before and had some virus issues. Trend Micro seems better, but not
if it disallows the envelope icon. What are your thoughts? Thanks so
much!!!

"Michael Santovec" wrote:

To get automatic new mail notification, Outlook Express must be running.
It can be minimized. You also need to set Tools, Options, General,
Check for new messages every xx minutes (this should be set to at least
10-15 minutes to avoid an excessive burden on the mail server). Unlike
Netscape, Microsoft will download the messages before notifying you.
When the new mail is downloaded, you get an envelope icon in the system
tray, and if desired a wave sound file played (Tools, Options, General,
Play Sound; and Control Panel, Sounds, New Mail Notification). If the
sound doesn't seem to play, you may need to select a different sound,
then change it back to the desired one.

The notification icon for new messages in the status bar and "Play sound
when new messages arrive" features of Outlook Express may not work
successfully with Trend Micro Anti-Spam installed.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"144memnon" wrote in message
...
Hello,

I am using Outlook Express on my new Dell computer, running Windows
XP.
Before, I always got a small envelope icon on the bottom toolbar, near
the
clock, whenever a new e-mail was received and unread. Now I cannot get
that
icon. I get no notification of new mail. The Earthlink and Dell people
tell
me that it should be there. All of my preferences on Outlook Express
are
correct I think. Can someone please help me? Thanks a lot!!

Marc

I have the same problem, too.is there any other answers to solve it?
"144memnon" ...
Hello,

I am using Outlook Express on my new Dell computer, running Windows XP.
Before, I always got a small envelope icon on the bottom toolbar, near the
clock, whenever a new e-mail was received and unread. Now I cannot get
that
icon. I get no notification of new mail. The Earthlink and Dell people
tell
me that it should be there. All of my preferences on Outlook Express are
correct I think. Can someone please help me? Thanks a lot!!

Marc

Did you see the reply to the original post?

----------------

To get automatic new mail notification, Outlook Express must be running.
It can be minimized. You also need to set Tools, Options, General,
Check for new messages every xx minutes (this should be set to at least
10-15 minutes to avoid an excessive burden on the mail server). Unlike
Netscape, Microsoft will download the messages before notifying you.
When the new mail is downloaded, you get an envelope icon in the system
tray, and if desired a wave sound file played (Tools, Options, General,
Play Sound; and Control Panel, Sounds, New Mail Notification). If the
sound doesn't seem to play, you may need to select a different sound,
then change it back to the desired one.

The notification icon for new messages in the status bar and "Play sound
when new messages arrive" features of Outlook Express may not work
successfully with Trend Micro Anti-Spam installed.

--------------------------

In particular, if you are using Trend Micro Anti-Spam, you need to talk
to them regarding fixing their program.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"arc" wrote in message
...
I have the same problem, too.is there any other answers to solve it?
"144memnon"
...
Hello,

I am using Outlook Express on my new Dell computer, running Windows
XP.
Before, I always got a small envelope icon on the bottom toolbar,
near the
clock, whenever a new e-mail was received and unread. Now I cannot
get that
icon. I get no notification of new mail. The Earthlink and Dell
people tell
me that it should be there. All of my preferences on Outlook Express
are
correct I think. Can someone please help me? Thanks a lot!!

Marc

well
thank you for the all
I got it
------------------------
"Michael Santovec" bl...
Did you see the reply to the original post?

----------------

To get automatic new mail notification, Outlook Express must be running.
It can be minimized. You also need to set Tools, Options, General,
Check for new messages every xx minutes (this should be set to at least
10-15 minutes to avoid an excessive burden on the mail server). Unlike
Netscape, Microsoft will download the messages before notifying you.
When the new mail is downloaded, you get an envelope icon in the system
tray, and if desired a wave sound file played (Tools, Options, General,
Play Sound; and Control Panel, Sounds, New Mail Notification). If the
sound doesn't seem to play, you may need to select a different sound,
then change it back to the desired one.

The notification icon for new messages in the status bar and "Play sound
when new messages arrive" features of Outlook Express may not work
successfully with Trend Micro Anti-Spam installed.

--------------------------

In particular, if you are using Trend Micro Anti-Spam, you need to talk to
them regarding fixing their program.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"arc" wrote in message
...
I have the same problem, too.is there any other answers to solve it?
"144memnon" ...
Hello,

I am using Outlook Express on my new Dell computer, running Windows XP.
Before, I always got a small envelope icon on the bottom toolbar, near
the
clock, whenever a new e-mail was received and unread. Now I cannot get
that
icon. I get no notification of new mail. The Earthlink and Dell people
tell
me that it should be there. All of my preferences on Outlook Express are
correct I think. Can someone please help me? Thanks a lot!!

Marc

I just got a new Dell XPS M170 and have now spent about 5 hours trying to
figure out why I cannot get a new message letter icon notification when I
receive an email.

Not only that, but I can no longer get a sound notifcation (that worked
until a couple of hours ago)

btw I've tried this with the installed IE6 and the newly downloaded IE7 - no
difference.

It sounds like you were all close to figuring it out - any more info?

thanks
hlef

"144memnon" wrote:

Hello,

I am using Outlook Express on my new Dell computer, running Windows XP.
Before, I always got a small envelope icon on the bottom toolbar, near the
clock, whenever a new e-mail was received and unread. Now I cannot get that
icon. I get no notification of new mail. The Earthlink and Dell people tell
me that it should be there. All of my preferences on Outlook Express are
correct I think. Can someone please help me? Thanks a lot!!

Marc