I'm using OE6 with Windows XP. Just got new computer so have a few settings
problems to sort out. I find that a few e-mails - from trusted sources - are
blank when I download them. The e-mail address and the subject line are
there, but the main body of the e-mail is blank. I have checked that the text
is not hidden by trying to highlight it. I have disabled Mcafee spamkiller.
When I look at the properties of the e-mail it says that the X-mailer is
lotus notes which I seem to remember reading somewhere can cause a problem
with spamkiller. If I look at the e-mail via my internet providers website
(before downloading) the text is there. Anyone any ideas on how to resolve
this? Thanks

"Sarky" wrote in message
...
I'm using OE6 with Windows XP. Just got new computer so have a few
settings
problems to sort out. I find that a few e-mails - from trusted sources -
are
blank when I download them. The e-mail address and the subject line are
there, but the main body of the e-mail is blank. I have checked that the
text
is not hidden by trying to highlight it. I have disabled Mcafee
spamkiller.
When I look at the properties of the e-mail it says that the X-mailer is
lotus notes which I seem to remember reading somewhere can cause a problem
with spamkiller. If I look at the e-mail via my internet providers website
(before downloading) the text is there. Anyone any ideas on how to resolve
this? Thanks

OE has a problem with Lotus Notes. Lotus Notes uses malformed headers that
confuse OE (which is pretty simple-minded). While viewing such a message in
the Preview Pane or its own window try pressing Ctrl-F3 and see if you can
read the message.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

Thanks. Can view the message now. Strangely I have OE6 on my old computer and
didn't/don't have any problem. The only difference is that my OS is Windows
98 on that computer. Haven't been able to spot anything else different. Maybe
OE7 will be the answer to all our problems.......

"Frank Saunders, MS-MVP OE/WM" wrote:

"Sarky" wrote in message
...
I'm using OE6 with Windows XP. Just got new computer so have a few
settings
problems to sort out. I find that a few e-mails - from trusted sources -
are
blank when I download them. The e-mail address and the subject line are
there, but the main body of the e-mail is blank. I have checked that the
text
is not hidden by trying to highlight it. I have disabled Mcafee
spamkiller.
When I look at the properties of the e-mail it says that the X-mailer is
lotus notes which I seem to remember reading somewhere can cause a problem
with spamkiller. If I look at the e-mail via my internet providers website
(before downloading) the text is there. Anyone any ideas on how to resolve
this? Thanks

OE has a problem with Lotus Notes. Lotus Notes uses malformed headers that
confuse OE (which is pretty simple-minded). While viewing such a message in
the Preview Pane or its own window try pressing Ctrl-F3 and see if you can
read the message.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

McAfee Spam killer corrupts the MIME headers in messages from Lotus
Notes. You have to uninstall Spamkiller to stop the problem. Disabling
doesn't fix the problem since Spamiller is still processing and
corrupting the messages (it's just flagging them as spam). If you look
at the message source you'll still see the SpamKiller is headers
inserted in the message.

McAfee told another user that they are aware of the problem but not
interested in fixing it.

For some more details on this problem see the Problems and Complications
section of
Decoding Internet Attachments - A Tutorial
http://pages.prodigy.net/michael_san...de.htm#problem


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Sarky" wrote in message
...
I'm using OE6 with Windows XP. Just got new computer so have a few
settings
problems to sort out. I find that a few e-mails - from trusted
sources - are
blank when I download them. The e-mail address and the subject line
are
there, but the main body of the e-mail is blank. I have checked that
the text
is not hidden by trying to highlight it. I have disabled Mcafee
spamkiller.
When I look at the properties of the e-mail it says that the X-mailer
is
lotus notes which I seem to remember reading somewhere can cause a
problem
with spamkiller. If I look at the e-mail via my internet providers
website
(before downloading) the text is there. Anyone any ideas on how to
resolve
this? Thanks