When I open Outlook Express I immediately get the "has encountered a problem
and will shut down" error message... and it does.

Anyone know a fix for this problem that's not too technical?

Any help will be deeply appreciated.

Thanks
BJ

It's important to know the Details. When you get an "Illegal Operation"
or "encountered a problem" message, there is usually a Details button
(In WinME press Alt/D), or a "click here" link to see the error report.
When you click on the button/link, it will give a message like: XXXX
caused an error in YYYY and a bunch of register nonsense or it will list
the Appname XXXX and Modname YYYY. The XXXX and YYYY are important to
identify the cause and solution. You can ignore the rest of the
message.

Also include operating system that you are using.

OE won't even start
http://www.insideoe.com/problems/per...ce.htm#nostart


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"bjgobble" wrote in message
...
When I open Outlook Express I immediately get the "has encountered a
problem
and will shut down" error message... and it does.

Anyone know a fix for this problem that's not too technical?

Any help will be deeply appreciated.

Thanks
BJ

Thanks Michael.

I followed the link you provided and what finally worked was I moved my
store folder contents to a folder on my desktop which allowed Outlook Express
to open. I then imported the files back into OL and put the store folder
contents back where they were and I'm back up and running . Thanks very much
forproviding me with a solution to my problem
BJ

"Michael Santovec" wrote:

It's important to know the Details. When you get an "Illegal Operation"
or "encountered a problem" message, there is usually a Details button
(In WinME press Alt/D), or a "click here" link to see the error report.
When you click on the button/link, it will give a message like: XXXX
caused an error in YYYY and a bunch of register nonsense or it will list
the Appname XXXX and Modname YYYY. The XXXX and YYYY are important to
identify the cause and solution. You can ignore the rest of the
message.

Also include operating system that you are using.

OE won't even start
http://www.insideoe.com/problems/per...ce.htm#nostart


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"bjgobble" wrote in message
...
When I open Outlook Express I immediately get the "has encountered a
problem
and will shut down" error message... and it does.

Anyone know a fix for this problem that's not too technical?

Any help will be deeply appreciated.

Thanks
BJ

From your description of what worked, it sounds like you had a corrupted
folders.dbx file.

I'm glad you got it working.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"bjgobble" wrote in message
...
Thanks Michael.

I followed the link you provided and what finally worked was I moved
my
store folder contents to a folder on my desktop which allowed Outlook
Express
to open. I then imported the files back into OL and put the store
folder
contents back where they were and I'm back up and running . Thanks
very much
forproviding me with a solution to my problem
BJ

"Michael Santovec" wrote:

It's important to know the Details. When you get an "Illegal
Operation"
or "encountered a problem" message, there is usually a Details
button
(In WinME press Alt/D), or a "click here" link to see the error
report.
When you click on the button/link, it will give a message like: XXXX
caused an error in YYYY and a bunch of register nonsense or it will
list
the Appname XXXX and Modname YYYY. The XXXX and YYYY are important
to
identify the cause and solution. You can ignore the rest of the
message.

Also include operating system that you are using.

OE won't even start
http://www.insideoe.com/problems/per...ce.htm#nostart


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"bjgobble" wrote in message
...
When I open Outlook Express I immediately get the "has encountered
a
problem
and will shut down" error message... and it does.

Anyone know a fix for this problem that's not too technical?

Any help will be deeply appreciated.

Thanks
BJ

"bjgobble" schreef in bericht
...
Thanks Michael.

I followed the link you provided and what finally worked was I moved my
store folder contents to a folder on my desktop which allowed Outlook
Express
to open. I then imported the files back into OL and put the store folder
contents back where they were and I'm back up and running . Thanks very
much
forproviding me with a solution to my problem
BJ

"Michael Santovec" wrote:

It's important to know the Details. When you get an "Illegal Operation"
or "encountered a problem" message, there is usually a Details button
(In WinME press Alt/D), or a "click here" link to see the error report.
When you click on the button/link, it will give a message like: XXXX
caused an error in YYYY and a bunch of register nonsense or it will list
the Appname XXXX and Modname YYYY. The XXXX and YYYY are important to
identify the cause and solution. You can ignore the rest of the
message.

Also include operating system that you are using.

OE won't even start
http://www.insideoe.com/problems/per...ce.htm#nostart


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"bjgobble" wrote in message
...
When I open Outlook Express I immediately get the "has encountered a
problem
and will shut down" error message... and it does.

Anyone know a fix for this problem that's not too technical?

Any help will be deeply appreciated.

Thanks
BJ

"Michael Santovec" schreef in bericht
...
It's important to know the Details. When you get an "Illegal Operation"
or "encountered a problem" message, there is usually a Details button (In
WinME press Alt/D), or a "click here" link to see the error report. When
you click on the button/link, it will give a message like: XXXX caused an
error in YYYY and a bunch of register nonsense or it will list the Appname
XXXX and Modname YYYY. The XXXX and YYYY are important to identify the
cause and solution. You can ignore the rest of the message.

Also include operating system that you are using.

OE won't even start
http://www.insideoe.com/problems/per...ce.htm#nostart


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"bjgobble" wrote in message
...
When I open Outlook Express I immediately get the "has encountered a
problem
and will shut down" error message... and it does.

Anyone know a fix for this problem that's not too technical?

Any help will be deeply appreciated.

Thanks
BJ

"bjgobble" schreef in bericht
...
When I open Outlook Express I immediately get the "has encountered a
problem
and will shut down" error message... and it does.

Anyone know a fix for this problem that's not too technical?

Any help will be deeply appreciated.

Thanks
BJ