Hi
When I try to send a message with Outlook Express 6, I get the following
message:

"The message could not be sent because one of the recipients was
rejected by the server. The rejected e-mail address was
'. Subject '', Account: 'pop.telus.net', Server:
'smtp.telus.net', Protocol: SMTP, Server Response:
'554 : recipient address rejected: relay Access
denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
0x800CCC79"


I have tried several things such as checking for virus', spyware, Hijackers
etc and the system is all clear on that front. I have tried to disable both
the firewall and the anti-virus programs but that diddnt help. I have
downloaded all windows up dates, including IE7 (but this problem happened
with IE6 too) and any other program files I could find. I have also removed
and re-installed OE6, ran a windows repair and called the ISP who assurs me
that the email is working fine as I can send via their server based web mail
system. After all of this, nothing has worked.

Any ideas folks?

Thanks

Maddydoggy

Maddydoggy wrote:
Hi
When I try to send a message with Outlook Express 6, I get the
following message:

"The message could not be sent because one of the recipients was
rejected by the server. The rejected e-mail address was
'. Subject '', Account: 'pop.telus.net', Server:
'smtp.telus.net', Protocol: SMTP, Server Response:
'554 : recipient address rejected: relay Access
denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
0x800CCC79"


I have tried several things such as checking for virus', spyware,
Hijackers etc and the system is all clear on that front. I have
tried to disable both the firewall and the anti-virus programs but
that diddnt help. I have downloaded all windows up dates, including
IE7 (but this problem happened with IE6 too) and any other program
files I could find. I have also removed and re-installed OE6, ran a
windows repair and called the ISP who assurs me that the email is
working fine as I can send via their server based web mail system.
After all of this, nothing has worked.

Any ideas folks?

Thanks

Maddydoggy

This error message is coming from the mail server, not from OE itself.
It means that the SMTP (outgoing) mail server did not recognize you as
an authorized user and so rejected your message. Most ISPs configure
their SMTP servers to recognize only those whose IP address is on the
accepted list, meaning that you are connected directly to that ISP. If
you use multiple ISPs, you are likely to encounter this problem. The
solution is to change the SMTP server for that mail account under Tools|
Accounts| account name Properties| Servers.

--
Kath Adams
MS MVP - Windows (Outlook Express)

"Kath Adams" schreef in bericht
...
Maddydoggy wrote:
Hi
When I try to send a message with Outlook Express 6, I get the
following message:

"The message could not be sent because one of the recipients was
rejected by the server. The rejected e-mail address was
'. Subject '', Account: 'pop.telus.net', Server:
'smtp.telus.net', Protocol: SMTP, Server Response:
'554 : recipient address rejected: relay Access
denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
0x800CCC79"


I have tried several things such as checking for virus', spyware,
Hijackers etc and the system is all clear on that front. I have
tried to disable both the firewall and the anti-virus programs but
that diddnt help. I have downloaded all windows up dates, including
IE7 (but this problem happened with IE6 too) and any other program
files I could find. I have also removed and re-installed OE6, ran a
windows repair and called the ISP who assurs me that the email is
working fine as I can send via their server based web mail system.
After all of this, nothing has worked.

Any ideas folks?

Thanks

Maddydoggy

This error message is coming from the mail server, not from OE itself. It
means that the SMTP (outgoing) mail server did not recognize you as an
authorized user and so rejected your message. Most ISPs configure their
SMTP servers to recognize only those whose IP address is on the accepted
list, meaning that you are connected directly to that ISP. If you use
multiple ISPs, you are likely to encounter this problem. The solution is
to change the SMTP server for that mail account under Tools| Accounts|
account name Properties| Servers.

--
Kath Adams
MS MVP - Windows (Outlook Express)

"Kath Adams" schreef in bericht
...
Maddydoggy wrote:
Hi
When I try to send a message with Outlook Express 6, I get the
following message:

"The message could not be sent because one of the recipients was
rejected by the server. The rejected e-mail address was
'. Subject '', Account: 'pop.telus.net', Server:
'smtp.telus.net', Protocol: SMTP, Server Response:
'554 : recipient address rejected: relay Access
denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
0x800CCC79"


I have tried several things such as checking for virus', spyware,
Hijackers etc and the system is all clear on that front. I have
tried to disable both the firewall and the anti-virus programs but
that diddnt help. I have downloaded all windows up dates, including
IE7 (but this problem happened with IE6 too) and any other program
files I could find. I have also removed and re-installed OE6, ran a
windows repair and called the ISP who assurs me that the email is
working fine as I can send via their server based web mail system.
After all of this, nothing has worked.

Any ideas folks?

Thanks

Maddydoggy

This error message is coming from the mail server, not from OE itself. It
means that the SMTP (outgoing) mail server did not recognize you as an
authorized user and so rejected your message. Most ISPs configure their
SMTP servers to recognize only those whose IP address is on the accepted
list, meaning that you are connected directly to that ISP. If you use
multiple ISPs, you are likely to encounter this problem. The solution is
to change the SMTP server for that mail account under Tools| Accounts|
account name Properties| Servers.

--
Kath Adams
MS MVP - Windows (Outlook Express)

"Maddydoggy" schreef in bericht
...
Hi
When I try to send a message with Outlook Express 6, I get the following
message:

"The message could not be sent because one of the recipients was
rejected by the server. The rejected e-mail address was
'. Subject '', Account: 'pop.telus.net', Server:
'smtp.telus.net', Protocol: SMTP, Server Response:
'554 : recipient address rejected: relay Access
denied', Port: 25, Secure(SSL): No, Server Error: 554, Error Number:
0x800CCC79"


I have tried several things such as checking for virus', spyware,
Hijackers
etc and the system is all clear on that front. I have tried to disable
both
the firewall and the anti-virus programs but that diddnt help. I have
downloaded all windows up dates, including IE7 (but this problem happened
with IE6 too) and any other program files I could find. I have also
removed
and re-installed OE6, ran a windows repair and called the ISP who assurs
me
that the email is working fine as I can send via their server based web
mail
system. After all of this, nothing has worked.

Any ideas folks?

Thanks

Maddydoggy