I was in the middle of installing Computer Associates' Antispam program and
the program was taking a long time to index my current messages and slowing
up the computer's performance. I tried to cancel the indexing, but my
computer seemed to freeze, so I did a hard shut-down using the power button.
When I rebooted and opened OE, two OE folders were just gone.

I believe I have located the missing dbx files on my computer at:
c:\documents and settings\Lisa\local
settings\application data\identities\{lots of numbers and
letters}\microsoft\outlook express

How can I get the folders to restore to the OE interface?
--
Lisa

Hi Lisa,

It is hard to say the extent of the corruption that may have occurred. An
easy first step would be to create a new folder in OE with the exact same
name as that indicated by the DBX file. Close OE, then restart to see if the
folder now contains the lost messages.

If this fails you could try a message recovery program.

Suggestion:

Steve Cochran's DBXtract
http://www.oehelp.com/DBXtract/Default.aspx
Cost is $5.

New features:

1. Extract from multiple files sequentially.
2. Store messages under a subdirectory corresponding to the folder name.

There is also a better, newer recovery program available for about $30. Look
for it at the same site.


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Lisa" wrote in message
...
I was in the middle of installing Computer Associates' Antispam program and
the program was taking a long time to index my current messages and slowing
up the computer's performance. I tried to cancel the indexing, but my
computer seemed to freeze, so I did a hard shut-down using the power button.
When I rebooted and opened OE, two OE folders were just gone.

I believe I have located the missing dbx files on my computer at:
c:\documents and settings\Lisa\local
settings\application data\identities\{lots of numbers and
letters}\microsoft\outlook express

How can I get the folders to restore to the OE interface?
--
Lisa

Hi Lisa,

If the messages do not appear after creating the new folder and reopening OE
there is another step to try.

Temporarily rename or move the DBX file in question to new (temporary)
folder. This folder could be on the desktop or elsewhere.
Drag a message into the OE folder.
Close OE
Replace the new folder.dbx file in the message store with the DBX file that
was previously renamed or moved.
Restart OE.

--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Kuay Tim" wrote in message
...
Hi Lisa,

It is hard to say the extent of the corruption that may have occurred. An
easy first step would be to create a new folder in OE with the exact same
name as that indicated by the DBX file. Close OE, then restart to see if the
folder now contains the lost messages.

If this fails you could try a message recovery program.

Suggestion:

Steve Cochran's DBXtract
http://www.oehelp.com/DBXtract/Default.aspx
Cost is $5.

New features:

1. Extract from multiple files sequentially.
2. Store messages under a subdirectory corresponding to the folder name.

There is also a better, newer recovery program available for about $30. Look
for it at the same site.


--
Tim K.
aka Kuay Tim
MS-MVP - Outlook Express
Lynnwood, WA
*
"Lisa" wrote in message
...
I was in the middle of installing Computer Associates' Antispam program and
the program was taking a long time to index my current messages and slowing
up the computer's performance. I tried to cancel the indexing, but my
computer seemed to freeze, so I did a hard shut-down using the power button.
When I rebooted and opened OE, two OE folders were just gone.

I believe I have located the missing dbx files on my computer at:
c:\documents and settings\Lisa\local
settings\application data\identities\{lots of numbers and
letters}\microsoft\outlook express

How can I get the folders to restore to the OE interface?
--
Lisa

"Lisa" wrote in message
...
I was in the middle of installing Computer Associates' Antispam program and
the program was taking a long time to index my current messages and
slowing
up the computer's performance. I tried to cancel the indexing, but my
computer seemed to freeze, so I did a hard shut-down using the power
button.
When I rebooted and opened OE, two OE folders were just gone.

I believe I have located the missing dbx files on my computer at:
c:\documents and settings\Lisa\local
settings\application data\identities\{lots of numbers and
letters}\microsoft\outlook express

How can I get the folders to restore to the OE interface?
--
Lisa

Close OE.
Move the two DBX files to a different Windows folder.
Open OE.
Create two new folders with the exact same names.
Open each of the new folders once.
Close OE.
Delete the two NEW dbx files.
Move the two old dbx files back.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.