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#1
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![]() I have used OE6 for quite a long time and havent had the problem before of mail sitting in the Out mail box and actually being sent but not moving to sent mail ??? I get a little yellow triangle with an exclamation mark in it and the word Error along side right at the bottom of my computer screen .( Have the task bar on the right hand side of the screen) In the little screen that come up when you hit 'send/ receive' I get a message 'Some errors occurred processing the requested tasks' . Please review list of errors but is no list ??' I had an email from a friend this morning asking me why I sent the same message 5 times last night .......... Well 4 times it didnt appear to have been sent and the 5th time it did move to 'sent mail' ! Soooooooo she got 5 This has been happening for 2 or 3 days . Have I done something to upset OE ?? Would love a few 'how to fix this ' ideas, please Many thanks Bye -- MargM Beautiful Central Coast of NSW Australia |
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#2
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"MargM" wrote in message
... I have used OE6 for quite a long time and havent had the problem before of mail sitting in the Out mail box and actually being sent but not moving to sent mail ??? I get a little yellow triangle with an exclamation mark in it and the word Error along side right at the bottom of my computer screen .( Have the task bar on the right hand side of the screen) In the little screen that come up when you hit 'send/ receive' I get a message 'Some errors occurred processing the requested tasks' . Please review list of errors but is no list ??' I had an email from a friend this morning asking me why I sent the same message 5 times last night .......... Well 4 times it didnt appear to have been sent and the 5th time it did move to 'sent mail' ! Soooooooo she got 5 This has been happening for 2 or 3 days . Your Outbox is damaged, so it keeps thinking it should send the message. Close OE and delete the file "Outbox.dbx". OE will create a new one when it starts and the problem should then be fixed. -- Tom Koch, former MVP for IE/Outlook Express 1997-2005 http://www.insideoe.com Awareness is free. |
#3
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![]() "Tom Koch" wrote in message ... "MargM" wrote in message ... I I had an email from a friend this morning asking me why I sent the same message 5 times last night .......... Well 4 times it didnt appear to have been sent and the 5th time it did move to 'sent mail' ! Soooooooo she got 5 This has been happening for 2 or 3 days . Your Outbox is damaged, so it keeps thinking it should send the message. Close OE and delete the file "Outbox.dbx". OE will create a new one when it starts and the problem should then be fixed. Hi Tom, Appreciate your help With computers I work on a ' if it aint broke dont fix it' Can I ask a possible 'silly question' ? How do I delete the out box ? OE6 help thingy says you cant ........search via Internet Explorer doesnt find any outbox.dbx ???? Have never needed to know this before ! Thanks Bye -- MargM Beautiful Central Coast of NSW Australia |
#4
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Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "MargM" wrote in message ... "Tom Koch" wrote in message ... "MargM" wrote in message ... I I had an email from a friend this morning asking me why I sent the same message 5 times last night .......... Well 4 times it didnt appear to have been sent and the 5th time it did move to 'sent mail' ! Soooooooo she got 5 This has been happening for 2 or 3 days . Your Outbox is damaged, so it keeps thinking it should send the message. Close OE and delete the file "Outbox.dbx". OE will create a new one when it starts and the problem should then be fixed. Hi Tom, Appreciate your help With computers I work on a ' if it aint broke dont fix it' Can I ask a possible 'silly question' ? How do I delete the out box ? OE6 help thingy says you cant ........search via Internet Explorer doesnt find any outbox.dbx ???? Have never needed to know this before ! Thanks Bye -- MargM Beautiful Central Coast of NSW Australia |
#5
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![]() "Bruce Hagen" wrote in message ... Do the following for the Outbox, and if the problem persists, repeat for Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. Hi Bruce Thanks for these details instructions ............ I followed these........... The out box went to the recycle bin and when I opened OE there was hopefully another out box Sent a test message to myself and the same thing happened . It stayed in the out box but arrived OK in Margs mail box ? and I got the same error message down the bottom on the screen of a little yellow triangle Tried leaving this test message in the out mail box and going thru this procedure again but IT didnt like that ...said was being used by another . So moved my test message out and tried again ............. So now have 2 out mail boxes in the recycled bin and the problem persists . This computer is nearly 4 years old and never had this happen before or with prevous computers ?? Is there something else I can try ? Bye -- MargM Beautiful Central Coast of NSW Australia |
#6
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![]() "MargM" wrote in message ... "Bruce Hagen" wrote in message ... Do the following for the Outbox, and if the problem persists, repeat for Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. Hi Bruce Thanks for these details instructions ............ I followed these........... The out box went to the recycle bin and when I opened OE there was hopefully another out box Bruce This email is still in my out mail box but this time it didnt generate an error message ??? Computers can be pesky machines at times ! Bye MargM Sent a test message to myself and the same thing happened . It stayed in the out box but arrived OK in Margs mail box ? and I got the same error message down the bottom on the screen of a little yellow triangle Tried leaving this test message in the out mail box and going thru this procedure again but IT didnt like that ..said was being used by another . So moved my test message out and tried again ............. So now have 2 out mail boxes in the recycled bin and the problem persists . This computer is nearly 4 years old and never had this happen before or with prevous computers ?? Is there something else I can try ? Bye -- MargM Beautiful Central Coast of NSW Australia |
#7
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See if it will delete while working offline. File | Work Offline & View |
Layout: Uncheck the Preview Pane. Did you also delete Sent Items with OE closed after moving any messages you want to save to a user created folder? Did you turn off e-mail scanning? -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "MargM" wrote in message ... "MargM" wrote in message ... "Bruce Hagen" wrote in message ... Do the following for the Outbox, and if the problem persists, repeat for Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. Hi Bruce Thanks for these details instructions ............ I followed these........... The out box went to the recycle bin and when I opened OE there was hopefully another out box Bruce This email is still in my out mail box but this time it didnt generate an error message ??? Computers can be pesky machines at times ! Bye MargM Sent a test message to myself and the same thing happened . It stayed in the out box but arrived OK in Margs mail box ? and I got the same error message down the bottom on the screen of a little yellow triangle Tried leaving this test message in the out mail box and going thru this procedure again but IT didnt like that ..said was being used by another . So moved my test message out and tried again ............. So now have 2 out mail boxes in the recycled bin and the problem persists . This computer is nearly 4 years old and never had this happen before or with prevous computers ?? Is there something else I can try ? Bye -- MargM Beautiful Central Coast of NSW Australia |
#8
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This problem can also be caused by a corrupt Sent Items.
Create a new folder and move your messages out of Sent Items. Close OE and delete Sent items.dbx . -- Ronald Sommer "MargM" wrote in message ... : : "MargM" wrote in message : ... : : "Bruce Hagen" wrote in message : ... : Do the following for the Outbox, and if the problem : persists, repeat for Sent Items after you move any : messages you wish to save to a local folder you create. : : Tools | Options | Maintenance | Store Folder will : reveal the location of your Outlook Express files. : Press the Tab key to highlight the folder location, : then Ctrl+C. Close OE, then Start | Run | Ctrl+V will : put the location in the box - Click OK and you'll see : the OE files. Otherwise, write the location down and : navigate to it in Windows Explorer. : : Hi Bruce : Thanks for these details instructions ............ I : followed these........... The out box went to the : recycle bin and when I opened OE there was hopefully : another out box : : Bruce : This email is still in my out mail box but this time it : didnt generate an error message ??? : : Computers can be pesky machines at times ! : : Bye : MargM : : Sent a test message to myself and the same thing : happened . It stayed in the out box but arrived OK in : Margs mail box ? and I got the same error message down : the bottom on the screen of a little yellow triangle : Tried leaving this test message in the out mail box and : going thru this procedure again but IT didnt like that : ..said was being used by another . So moved my test : message out and tried again ............. So now have 2 : out mail boxes in the recycled bin and the problem : persists . This computer is nearly 4 years old and : never had this happen before or with prevous computers : ?? : : Is there something else I can try ? : : : Bye : : : -- : MargM : Beautiful Central Coast of NSW : Australia : : : |
#9
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![]() "Bruce Hagen" wrote in message ... See if it will delete while working offline. File | Work Offline & View | Layout: Uncheck the Preview Pane. The process worked doing it 'off line' but tried another test message to myself and had to go on line to send and the problem is still there .....test message stayed in the out mail but popped up in Margs mail box , so sort of duplicated itself And this time I got the little triangle error message again Did you also delete Sent Items with OE closed after moving any messages you want to save to a user created folder? Sorry yourve lost me with that sentence ??.................... If OE is closed you cant do anything ? Can you ? The emails I sent to myself are still in Margs mail box . I just deleted them from the out mail box and they just go into deleted mail so thats not a user created folder Did you turn off e-mail scanning? I use AVG Pro 7.5 ......... Along side email scanning it says ' No plugin active' Sorry I dont know exactly what that means or how to turn off any email scanning it might be doing ?? Its a beatiful sunny afternoon over on this side of the world and I have to go out soon for a few hours so you might not hear back from me till tomorrow morning ESDT Bye -- MargM Beautiful Central Coast of NSW Australia |
#10
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/Have/ you deleted Sent Items.dbx yet as previously mentioned?
/Have/ you disabled e-mail scanning? -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "MargM" wrote in message ... "Bruce Hagen" wrote in message ... See if it will delete while working offline. File | Work Offline & View | Layout: Uncheck the Preview Pane. The process worked doing it 'off line' but tried another test message to myself and had to go on line to send and the problem is still there .....test message stayed in the out mail but popped up in Margs mail box , so sort of duplicated itself And this time I got the little triangle error message again Did you also delete Sent Items with OE closed after moving any messages you want to save to a user created folder? Sorry yourve lost me with that sentence ??.................... If OE is closed you cant do anything ? Can you ? The emails I sent to myself are still in Margs mail box . I just deleted them from the out mail box and they just go into deleted mail so thats not a user created folder Did you turn off e-mail scanning? I use AVG Pro 7.5 ......... Along side email scanning it says ' No plugin active' Sorry I dont know exactly what that means or how to turn off any email scanning it might be doing ?? Its a beatiful sunny afternoon over on this side of the world and I have to go out soon for a few hours so you might not hear back from me till tomorrow morning ESDT Bye -- MargM Beautiful Central Coast of NSW Australia |
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