Hi All:

I used the reply function with this email and it bounced back undeliverable,
address unknown. The address is correct in their email as I used the right
click function to see if they put in wrong on their end.

For some reason, the return address was changed by one letter and thus the
bounced.

The correct address is in my addr. book, so I forwarded the email and they
received the bounced message.

Is there a corrective procedure?

tks all

below is bounced message:

The original message was received at Sat, 11 Nov 2006 21:24:02 -0500 (EST)
from cpe-24-58-33-150.twcny.res.rr.com [24.58.33.150]

----- The following addresses had permanent fatal errors -----

(reason: 550 5.0.0 ... User unknown)

----- Transcript of session follows -----
.... while talking to smtp-i1.mail.ctc.net.:
DATA
550 5.0.0 ... User unknown
550 5.1.1 ... User unknown
503 5.0.0 Need RCPT (recipient)



--------------------------------------------------------------------------------


Return-Path:
Received: from casino91d80f93 (cpe-24-58-33-150.twcny.res.rr.com
[24.58.33.150])
by ms-smtp-02.nyroc.rr.com (8.13.6/8.13.6) with SMTP id kAC2O2ED014986
for ; Sat, 11 Nov 2006 21:24:02 -0500 (EST)
Message-ID: 003c01c70601$9fdf8b70$96213a18@casino91d80f93
From: "William E. Waters"
To: "Carol Davis"
References: 008c01c70589$31166c40$96213a18@casino91d80f93
000c01c705f3$c4d42de0$b2d452a6@your55e5f9e3d2
Subject: Returned mail: see transcript for details
Date: Sat, 11 Nov 2006 21:24:04 -0500
MIME-Version: 1.0
Content-Type: text/plain;
format=flowed;
charset="Windows-1252";
reply-type=response
Content-Transfer-Encoding: 7bit
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2900.2905
X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
X-Virus-Scanned: Symantec AntiVirus Scan Engine

File, Properties, Details
Is there a Reply To address above the From address?
Does the Reply To address have the error?
The error is under their account setup.
Right clicking will only show the From address.
--
Ronald Sommer

"bill" wrote in message
...
: Hi All:
:
: I used the reply function with this email and it bounced back
undeliverable,
: address unknown. The address is correct in their email as I used the
right
: click function to see if they put in wrong on their end.
:
: For some reason, the return address was changed by one letter and thus the
: bounced.
:
: The correct address is in my addr. book, so I forwarded the email and they
: received the bounced message.
:
: Is there a corrective procedure?
:
: tks all
:
: below is bounced message:
:
: The original message was received at Sat, 11 Nov 2006 21:24:02 -0500 (EST)
: from cpe-24-58-33-150.twcny.res.rr.com [24.58.33.150]
:
: ----- The following addresses had permanent fatal errors -----
:
: (reason: 550 5.0.0 ... User unknown)
:
: ----- Transcript of session follows -----
: ... while talking to smtp-i1.mail.ctc.net.:
: DATA
: 550 5.0.0 ... User unknown
: 550 5.1.1 ... User unknown
: 503 5.0.0 Need RCPT (recipient)
:
:
:
: --------------------------------------------------------------------------------
:
:
: Return-Path:
: Received: from casino91d80f93 (cpe-24-58-33-150.twcny.res.rr.com
: [24.58.33.150])
: by ms-smtp-02.nyroc.rr.com (8.13.6/8.13.6) with SMTP id kAC2O2ED014986
: for ; Sat, 11 Nov 2006 21:24:02 -0500 (EST)
: Message-ID: 003c01c70601$9fdf8b70$96213a18@casino91d80f93
: From: "William E. Waters"
: To: "Carol Davis"
: References: 008c01c70589$31166c40$96213a18@casino91d80f93
: 000c01c705f3$c4d42de0$b2d452a6@your55e5f9e3d2
: Subject: Returned mail: see transcript for details
: Date: Sat, 11 Nov 2006 21:24:04 -0500
: MIME-Version: 1.0
: Content-Type: text/plain;
: format=flowed;
: charset="Windows-1252";
: reply-type=response
: Content-Transfer-Encoding: 7bit
: X-Priority: 3
: X-MSMail-Priority: Normal
: X-Mailer: Microsoft Outlook Express 6.00.2900.2905
: X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
: X-Virus-Scanned: Symantec AntiVirus Scan Engine
:
:

Nice solution Ron, I was able to find out that they have it set up wrong on
their end. Problem for me is that these 60+ yr old folks can't even figure
out AOL, so trying to get them to work on this is hard, they are currently
on .ctc Internet provider. I'm just hoping everyone else will start
howling to them about it, then they will call "Geek" squad unfortunately.

tks again

bill







"Ron Sommer" wrote in message
...
File, Properties, Details
Is there a Reply To address above the From address?
Does the Reply To address have the error?
The error is under their account setup.
Right clicking will only show the From address.
--
Ronald Sommer

"bill" wrote in message
...
: Hi All:
:
: I used the reply function with this email and it bounced back
undeliverable,
: address unknown. The address is correct in their email as I used the
right
: click function to see if they put in wrong on their end.
:
: For some reason, the return address was changed by one letter and thus
the
: bounced.
:
: The correct address is in my addr. book, so I forwarded the email and
they
: received the bounced message.
:
: Is there a corrective procedure?
:
: tks all
:
: below is bounced message:
:
: The original message was received at Sat, 11 Nov 2006 21:24:02 -0500
(EST)
: from cpe-24-58-33-150.twcny.res.rr.com [24.58.33.150]
:
: ----- The following addresses had permanent fatal errors -----
:
: (reason: 550 5.0.0 ... User unknown)
:
: ----- Transcript of session follows -----
: ... while talking to smtp-i1.mail.ctc.net.:
: DATA
: 550 5.0.0 ... User unknown
: 550 5.1.1 ... User unknown
: 503 5.0.0 Need RCPT (recipient)
:
:
:
: --------------------------------------------------------------------------------
:
:
: Return-Path:
: Received: from casino91d80f93 (cpe-24-58-33-150.twcny.res.rr.com
: [24.58.33.150])
: by ms-smtp-02.nyroc.rr.com (8.13.6/8.13.6) with SMTP id kAC2O2ED014986
: for ; Sat, 11 Nov 2006 21:24:02 -0500 (EST)
: Message-ID: 003c01c70601$9fdf8b70$96213a18@casino91d80f93
: From: "William E. Waters"
: To: "Carol Davis"
: References: 008c01c70589$31166c40$96213a18@casino91d80f93
: 000c01c705f3$c4d42de0$b2d452a6@your55e5f9e3d2
: Subject: Returned mail: see transcript for details
: Date: Sat, 11 Nov 2006 21:24:04 -0500
: MIME-Version: 1.0
: Content-Type: text/plain;
: format=flowed;
: charset="Windows-1252";
: reply-type=response
: Content-Transfer-Encoding: 7bit
: X-Priority: 3
: X-MSMail-Priority: Normal
: X-Mailer: Microsoft Outlook Express 6.00.2900.2905
: X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
: X-Virus-Scanned: Symantec AntiVirus Scan Engine
:
:

In Outlook Express, Tools, Accounts, Mail tab, left click on an account to
highlight, Properties, Reply To address.

There is no need for them to have a Reply To address, so they can just
delete it.
--
Ronald Sommer

"bill" wrote in message
...
: Nice solution Ron, I was able to find out that they have it set up wrong
on
: their end. Problem for me is that these 60+ yr old folks can't even
figure
: out AOL, so trying to get them to work on this is hard, they are currently
: on .ctc Internet provider. I'm just hoping everyone else will start
: howling to them about it, then they will call "Geek" squad unfortunately.
:
: tks again
:
: bill
:
:
:
:
:
:
:
: "Ron Sommer" wrote in message
: ...
: File, Properties, Details
: Is there a Reply To address above the From address?
: Does the Reply To address have the error?
: The error is under their account setup.
: Right clicking will only show the From address.
: --
: Ronald Sommer
:
: "bill" wrote in message
: ...
: : Hi All:
: :
: : I used the reply function with this email and it bounced back
: undeliverable,
: : address unknown. The address is correct in their email as I used the
: right
: : click function to see if they put in wrong on their end.
: :
: : For some reason, the return address was changed by one letter and thus
: the
: : bounced.
: :
: : The correct address is in my addr. book, so I forwarded the email and
: they
: : received the bounced message.
: :
: : Is there a corrective procedure?
: :
: : tks all
: :
: : below is bounced message:
: :
: : The original message was received at Sat, 11 Nov 2006 21:24:02 -0500
: (EST)
: : from cpe-24-58-33-150.twcny.res.rr.com [24.58.33.150]
: :
: : ----- The following addresses had permanent fatal errors -----
: :
: : (reason: 550 5.0.0 ... User unknown)
: :
: : ----- Transcript of session follows -----
: : ... while talking to smtp-i1.mail.ctc.net.:
: : DATA
: : 550 5.0.0 ... User unknown
: : 550 5.1.1 ... User unknown
: : 503 5.0.0 Need RCPT (recipient)
: :
: :
: :
:
: --------------------------------------------------------------------------------
: :
: :
: : Return-Path:
: : Received: from casino91d80f93 (cpe-24-58-33-150.twcny.res.rr.com
: : [24.58.33.150])
: : by ms-smtp-02.nyroc.rr.com (8.13.6/8.13.6) with SMTP id kAC2O2ED014986
: : for ; Sat, 11 Nov 2006 21:24:02 -0500 (EST)
: : Message-ID: 003c01c70601$9fdf8b70$96213a18@casino91d80f93
: : From: "William E. Waters"
: : To: "Carol Davis"
: : References: 008c01c70589$31166c40$96213a18@casino91d80f93
: : 000c01c705f3$c4d42de0$b2d452a6@your55e5f9e3d2
: : Subject: Returned mail: see transcript for details
: : Date: Sat, 11 Nov 2006 21:24:04 -0500
: : MIME-Version: 1.0
: : Content-Type: text/plain;
: : format=flowed;
: : charset="Windows-1252";
: : reply-type=response
: : Content-Transfer-Encoding: 7bit
: : X-Priority: 3
: : X-MSMail-Priority: Normal
: : X-Mailer: Microsoft Outlook Express 6.00.2900.2905
: : X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
: : X-Virus-Scanned: Symantec AntiVirus Scan Engine
: :
: :
:
:
:

As Ron indicates, tell the person to go to Tools | Accounts | Mail |
Properties (if they are using OE) and there they need to fix the error.

steve

"bill" wrote in message
...
Hi All:

I used the reply function with this email and it bounced back
undeliverable, address unknown. The address is correct in their email as
I used the right click function to see if they put in wrong on their end.

For some reason, the return address was changed by one letter and thus the
bounced.

The correct address is in my addr. book, so I forwarded the email and they
received the bounced message.

Is there a corrective procedure?

tks all

below is bounced message:

The original message was received at Sat, 11 Nov 2006 21:24:02 -0500 (EST)
from cpe-24-58-33-150.twcny.res.rr.com [24.58.33.150]

----- The following addresses had permanent fatal errors -----

(reason: 550 5.0.0 ... User unknown)

----- Transcript of session follows -----
... while talking to smtp-i1.mail.ctc.net.:
DATA
550 5.0.0 ... User unknown
550 5.1.1 ... User unknown
503 5.0.0 Need RCPT (recipient)



--------------------------------------------------------------------------------


Return-Path:
Received: from casino91d80f93 (cpe-24-58-33-150.twcny.res.rr.com
[24.58.33.150])
by ms-smtp-02.nyroc.rr.com (8.13.6/8.13.6) with SMTP id kAC2O2ED014986
for ; Sat, 11 Nov 2006 21:24:02 -0500 (EST)
Message-ID: 003c01c70601$9fdf8b70$96213a18@casino91d80f93
From: "William E. Waters"
To: "Carol Davis"
References: 008c01c70589$31166c40$96213a18@casino91d80f93
000c01c705f3$c4d42de0$b2d452a6@your55e5f9e3d2
Subject: Returned mail: see transcript for details
Date: Sat, 11 Nov 2006 21:24:04 -0500
MIME-Version: 1.0
Content-Type: text/plain;
format=flowed;
charset="Windows-1252";
reply-type=response
Content-Transfer-Encoding: 7bit
X-Priority: 3
X-MSMail-Priority: Normal
X-Mailer: Microsoft Outlook Express 6.00.2900.2905
X-MIMEOLE: Produced By Microsoft MimeOLE V6.00.2900.2962
X-Virus-Scanned: Symantec AntiVirus Scan Engine