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#1
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I want to remove 3 email accounts from OE, so I go to Tools/Account and in
the Mail tab I click on the Remove button after highlighting the respective accounts. So they are removed from the account list. Problem is that when I close OE and reopen it, they reappear in the list. How can I fix this? Thanks. |
#2
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The reply to this post stated that McAfee caused the problem.
Here is the post: Options/settings in several third-party applications may be disallowing the deletion of the account. These include Ad-aware's Ad-Watch, Spybot Tea Timer, SpywareBlaster, SpySweeper, Norton AntiVirus, McAfee VirusScan and/or Antispyware, and Zone Alarm (Free and Pro). -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) -- Ronald Sommer "Ale" wrote in message ... :I want to remove 3 email accounts from OE, so I go to Tools/Account and in : the Mail tab I click on the Remove button after highlighting the respective : accounts. So they are removed from the account list. Problem is that when I : close OE and reopen it, they reappear in the list. How can I fix this? Thanks. |
#3
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I only have Webroot Spysweeper and Norton Internet Security 2005 installed. I
disabled both Spysweeper and NIS2005 firewall and antivirus but this problem persists. Any other clue? Thanks. "Ron Sommer" wrote: The reply to this post stated that McAfee caused the problem. Here is the post: Options/settings in several third-party applications may be disallowing the deletion of the account. These include Ad-aware's Ad-Watch, Spybot Tea Timer, SpywareBlaster, SpySweeper, Norton AntiVirus, McAfee VirusScan and/or Antispyware, and Zone Alarm (Free and Pro). -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) -- Ronald Sommer "Ale" wrote in message ... :I want to remove 3 email accounts from OE, so I go to Tools/Account and in : the Mail tab I click on the Remove button after highlighting the respective : accounts. So they are removed from the account list. Problem is that when I : close OE and reopen it, they reappear in the list. How can I fix this? Thanks. |
#4
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Don't just disable them, don't allow them to run at all by starting in Safe
Mode (reboot and hit the F8 key until the Safe Mode boot screen comes up) and then try to delete the Accounts involved. See if they stay deleted then. -- Jim Pickering, MVP, Windows Mail Apps https://mvp.support.microsoft.com/pr...8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. "Ale" wrote in message ... I only have Webroot Spysweeper and Norton Internet Security 2005 installed. I disabled both Spysweeper and NIS2005 firewall and antivirus but this problem persists. Any other clue? Thanks. "Ron Sommer" wrote: The reply to this post stated that McAfee caused the problem. Here is the post: Options/settings in several third-party applications may be disallowing the deletion of the account. These include Ad-aware's Ad-Watch, Spybot Tea Timer, SpywareBlaster, SpySweeper, Norton AntiVirus, McAfee VirusScan and/or Antispyware, and Zone Alarm (Free and Pro). -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) -- Ronald Sommer |
#5
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Jim, I just did what you said (reboot in safe mode) but no success: the email
accounts still remain even after removing them. But I experimented creating a new identity and importing these email accounts from the original identity into the new one and when trying to remove these accounts from within the new identity created they were successfully removed. So, what about creating a new identity and importing all files and settings from the original one (mail mesages, folders, message rules, accounts, etc)? "Jim Pickering" wrote: Don't just disable them, don't allow them to run at all by starting in Safe Mode (reboot and hit the F8 key until the Safe Mode boot screen comes up) and then try to delete the Accounts involved. See if they stay deleted then. -- Jim Pickering, MVP, Windows Mail Apps https://mvp.support.microsoft.com/pr...8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. "Ale" wrote in message ... I only have Webroot Spysweeper and Norton Internet Security 2005 installed. I disabled both Spysweeper and NIS2005 firewall and antivirus but this problem persists. Any other clue? Thanks. "Ron Sommer" wrote: The reply to this post stated that McAfee caused the problem. Here is the post: Options/settings in several third-party applications may be disallowing the deletion of the account. These include Ad-aware's Ad-Watch, Spybot Tea Timer, SpywareBlaster, SpySweeper, Norton AntiVirus, McAfee VirusScan and/or Antispyware, and Zone Alarm (Free and Pro). -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) -- Ronald Sommer |
#6
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Creating the new identity seems to be the way to go. It's possible there is
some registry bit that has been twiddled and cannot be repaired. Unfortunately, when we move to Windows Mail in Vista, identities will no longer be an option and this is one more choice MS has made that all the MVPs disagreed with, but alas, to no avail. -- Jim Pickering, MVP, Windows Mail Apps "Ale" wrote in message ... Jim, I just did what you said (reboot in safe mode) but no success: the accounts still remain even after removing them. But I experimented creating a new identity and importing these email accounts from the original identity into the new one and when trying to remove these accounts from within the new identity created they were successfully removed. So, what about creating a new identity and importing all files and settings from the original one mesages, folders, message rules, accounts, etc)? "Jim Pickering" wrote: Don't just disable them, don't allow them to run at all by starting in Safe Mode (reboot and hit the F8 key until the Safe Mode boot screen comes up) and then try to delete the Accounts involved. See if they stay deleted then. -- Jim Pickering, MVP, Windows Mail Apps https://mvp.support.microsoft.com/pr...8-1171988A62D6 Please deliver feedback to the newsgroup, so that others can be helped. "Ale" wrote in message ... I only have Webroot Spysweeper and Norton Internet Security 2005 installed. I disabled both Spysweeper and NIS2005 firewall and antivirus but this problem persists. Any other clue? Thanks. "Ron Sommer" wrote: The reply to this post stated that McAfee caused the problem. Here is the post: Options/settings in several third-party applications may be disallowing the deletion of the account. These include Ad-aware's Ad-Watch, Spybot Tea Timer, SpywareBlaster, SpySweeper, Norton AntiVirus, McAfee VirusScan and/or Antispyware, and Zone Alarm (Free and Pro). -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) -- Ronald Sommer |
#7
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Disabling (or even uninstalling) SpySweeper and/or NIS does NOT help. You
have to determine the "protections" in each application that may be disallowing the changes from "sticking". (In Spysweeper, these "protections" are called Shields.) -- ~PA Bear Ale wrote: I only have Webroot Spysweeper and Norton Internet Security 2005 installed. I disabled both Spysweeper and NIS2005 firewall and antivirus but this problem persists. Any other clue? Thanks. "Ron Sommer" wrote: The reply to this post stated that McAfee caused the problem. Here is the post: Options/settings in several third-party applications may be disallowing the deletion of the account. These include Ad-aware's Ad-Watch, Spybot Tea Timer, SpywareBlaster, SpySweeper, Norton AntiVirus, McAfee VirusScan and/or Antispyware, and Zone Alarm (Free and Pro). -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) -- Ronald Sommer "Ale" wrote in message ... I want to remove 3 email accounts from OE, so I go to Tools/Account and in the Mail tab I click on the Remove button after highlighting the respective accounts. So they are removed from the account list. Problem is that when I close OE and reopen it, they reappear in the list. How can I fix this? Thanks. |
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