Every time OE checks for new messages I get the 'new e-mail' icon and the
beep in my toolbar, whether there's a new message or not.

This new glitch coincided with my downloading of Symantec's 'Norton 2007'
anti-virus package but they've helped me trouble-shoot and are convinced
there's no connection.

Help!

OE will give the new mail notification any time it downloads a message,
even if the message is automatically deleted due to a blocked senders
list entry or message rule (Tools, Options, Message Rules).

You might check your deleted items folder to see if anything new is
there.

I believe Norton automatically installs some message rules in OE.



--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"sjm" wrote in message
...
Every time OE checks for new messages I get the 'new e-mail' icon and
the
beep in my toolbar, whether there's a new message or not.

This new glitch coincided with my downloading of Symantec's 'Norton
2007'
anti-virus package but they've helped me trouble-shoot and are
convinced
there's no connection.

Help!

Thank you Michael, for responding so quickly - I was so hopeful, and DID find
something in Message Rules about Norton Anti-Spam but have removed the Rule,
have made sure everything in my Deleted folder is marked 'Read', and even
rebooted just to be sure but - I still get the beep and the icon when OE
checks for new messages without even finding one...

More ideas???

"Michael Santovec" wrote:

OE will give the new mail notification any time it downloads a message,
even if the message is automatically deleted due to a blocked senders
list entry or message rule (Tools, Options, Message Rules).

You might check your deleted items folder to see if anything new is
there.

I believe Norton automatically installs some message rules in OE.



--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"sjm" wrote in message
...
Every time OE checks for new messages I get the 'new e-mail' icon and
the
beep in my toolbar, whether there's a new message or not.

This new glitch coincided with my downloading of Symantec's 'Norton
2007'
anti-virus package but they've helped me trouble-shoot and are
convinced
there's no connection.

Help!

"sjm" wrote in message
...
Every time OE checks for new messages I get the 'new e-mail' icon and the
beep in my toolbar, whether there's a new message or not.

This new glitch coincided with my downloading of Symantec's 'Norton 2007'
anti-virus package but they've helped me trouble-shoot and are convinced
there's no connection.

Help!

1. Turn off email scanning in Norton Anti-virus.
2. Turn off Norton Anti-Spam.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

Thank you Frank. I had tried - and just tried again - turning off the Norton
email scanning.

I've removed the 'Message Rule' that I found Norton had inserted - I don't
know where else to find any anti-spam tool - perhaps I haven't got that
feature?

I'm still getting false alarms every time OE checks for messages -

Sally

"Frank Saunders, MS-MVP OE/WM" wrote:

"sjm" wrote in message
...
Every time OE checks for new messages I get the 'new e-mail' icon and the
beep in my toolbar, whether there's a new message or not.

This new glitch coincided with my downloading of Symantec's 'Norton 2007'
anti-virus package but they've helped me trouble-shoot and are convinced
there's no connection.

Help!

1. Turn off email scanning in Norton Anti-virus.
2. Turn off Norton Anti-Spam.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

"sjm" wrote in message
...
Thank you Frank. I had tried - and just tried again - turning off the
Norton
email scanning.

I've removed the 'Message Rule' that I found Norton had inserted - I don't
know where else to find any anti-spam tool - perhaps I haven't got that
feature?

I'm still getting false alarms every time OE checks for messages -

Sally


Ate you using IE7?
Try going to View | Current View while in a mail box and unchecking Group by
conversation.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.