When I write an email and click on send it acts like the email has been sent.
The email is put in the sent folder but the email never gets to the person
it was sent to. I am able to receive emails from others but even if I try to
send an email to myself on OE, I don't receive it.

Is there something that I need to do to get my OE to send out emails? My
ISP is Road Runner.

Generally, if the message appears in Sent Items, then your ISP received it
intact and the problem lies somewhere from that point on.

There are some things you can try, but you will probably end up calling Road
Runner and having them tell you it isn't their problem.

Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rosie R." Rosie wrote in message
...
When I write an email and click on send it acts like the email has been
sent.
The email is put in the sent folder but the email never gets to the person
it was sent to. I am able to receive emails from others but even if I try
to
send an email to myself on OE, I don't receive it.

Is there something that I need to do to get my OE to send out emails? My
ISP is Road Runner.

"Rosie R." wrote:

When I write an email and click on send it acts like the email has been sent.
The email is put in the sent folder but the email never gets to the person
it was sent to. I am able to receive emails from others but even if I try to
send an email to myself on OE, I don't receive it.

Is there something that I need to do to get my OE to send out emails? My
ISP is Road Runner.

Bruce,

Thanks for your response. I tried everything you told me and it still does
not work. I called Road Runner and they told me that it must be a problem
with OE. Any other options I should try. I have disabled the antivirus
software from checking my email and it still did not help.

"Rosie R." wrote in message
...


"Rosie R." wrote:

When I write an email and click on send it acts like the email has been
sent.
The email is put in the sent folder but the email never gets to the
person
it was sent to. I am able to receive emails from others but even if I
try to
send an email to myself on OE, I don't receive it.

Is there something that I need to do to get my OE to send out emails? My
ISP is Road Runner.

Bruce,

Thanks for your response. I tried everything you told me and it still
does
not work. I called Road Runner and they told me that it must be a problem
with OE. Any other options I should try. I have disabled the antivirus
software from checking my email and it still did not help.

Just what I suspected. As I said, if the message appears in Sent Items, then
Road Runner received it. And I also predicted they would say it's not a
problem on their end.

Call them back and ask to speak to a Tier 2 Technician.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"Rosie R." Rosie a écrit dans le message de
news: ...
When I write an email and click on send it acts like the email has been
sent.
The email is put in the sent folder but the email never gets to the person
it was sent to. I am able to receive emails from others but even if I try
to
send an email to myself on OE, I don't receive it.

Is there something that I need to do to get my OE to send out emails? My
ISP is Road Runner.

"
ÓÏÏÂÝÉÌ/ÓÏÏÂÝÉÌÁ × ÎÏ×ÏÓÔÑÈ ÓÌÅÄÕÀÝÅÅ:
...

"Rosie R." Rosie a écrit dans le message de
news: ...
When I write an email and click on send it acts like the email has been
sent.
The email is put in the sent folder but the email never gets to the
person
it was sent to. I am able to receive emails from others but even if I
try to
send an email to myself on OE, I don't receive it.

Is there something that I need to do to get my OE to send out emails? My
ISP is Road Runner.