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#1
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I am not certain whether the problem I'll describe is an OE6.x issue or
an Outlook 2007 issue. I'd appreicate any help: I am creating email with Outlook 2007 (part of the MS Office Enterprise package). I create an email and insert a phone via the drop-down menu item that allows me to browse for a picture. I then change the background color of this email and use some of the nice fill-effects that are availabe. When I'm done the email in front of me looks fine. I then send it to an system using Outlook Express version 6.x on a WinXP system. This client is set for HTML email and has never had any problem seeing images, photos, animations, colors, sound, etc. When the above referenced emial arrives on this OE system, the user sees nothing but the name of the inserted picture and any text originally written. No picture, no color, no fill-effects. Any idea as to why this might be happening? I've NEVER used Outlook before (aways used OE). Is what I'm trying to do possible or is Outllook HTML email not visible on OE systems?? Thxs for any help. - omicron - |
#2
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Are you using Outlook's RTF, (Rich Text Format),? OE can't read this type of
formatting. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Omicron" wrote in message ps.com... I am not certain whether the problem I'll describe is an OE6.x issue or an Outlook 2007 issue. I'd appreicate any help: I am creating email with Outlook 2007 (part of the MS Office Enterprise package). I create an email and insert a phone via the drop-down menu item that allows me to browse for a picture. I then change the background color of this email and use some of the nice fill-effects that are availabe. When I'm done the email in front of me looks fine. I then send it to an system using Outlook Express version 6.x on a WinXP system. This client is set for HTML email and has never had any problem seeing images, photos, animations, colors, sound, etc. When the above referenced emial arrives on this OE system, the user sees nothing but the name of the inserted picture and any text originally written. No picture, no color, no fill-effects. Any idea as to why this might be happening? I've NEVER used Outlook before (aways used OE). Is what I'm trying to do possible or is Outllook HTML email not visible on OE systems?? Thxs for any help. - omicron - |
#3
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Hi Bruce,
Thxs for the response. No...I've made very sure that I've clicked on the Outlook option that clearly denotes HTML format. There are three format options available: 1. Plain Text 2. HTML 3. RICH I have definitley chosen HTML as the format. I have also removed and re-installed Outlook 2007 but get the same result. It seems that whatever type of text-format this version of Outlook is generating, it isn't visible with my Outlook Express version 6.x Very odd indeed. I will not make the switch to Outlook 2007 until I'm sure that OE 6.x can read the "HTML" formatted emails I send, because I send a great deal of this type of email to relatives, etc. and they ALL use OE. Any other ideas? Thxs again. - omicron - Bruce Hagen wrote: Are you using Outlook's RTF, (Rich Text Format),? OE can't read this type of formatting. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Omicron" wrote in message ps.com... I am not certain whether the problem I'll describe is an OE6.x issue or an Outlook 2007 issue. I'd appreicate any help: I am creating email with Outlook 2007 (part of the MS Office Enterprise package). I create an email and insert a phone via the drop-down menu item that allows me to browse for a picture. I then change the background color of this email and use some of the nice fill-effects that are availabe. When I'm done the email in front of me looks fine. I then send it to an system using Outlook Express version 6.x on a WinXP system. This client is set for HTML email and has never had any problem seeing images, photos, animations, colors, sound, etc. When the above referenced emial arrives on this OE system, the user sees nothing but the name of the inserted picture and any text originally written. No picture, no color, no fill-effects. Any idea as to why this might be happening? I've NEVER used Outlook before (aways used OE). Is what I'm trying to do possible or is Outllook HTML email not visible on OE systems?? Thxs for any help. - omicron - |
#4
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You may have better results at an Outlook newsgroup, but keep checking back
here as well. news://msnews.microsoft.com/microsoft.public.outlook news://msnews.microsoft.com/microsof...utlook.General news://msnews.microsoft.com/microsof....configuration news://msnews.microsoft.com/microsof...k.installation news://msnews.microsoft.com/microsof...tlook.Contacts news://msnews.microsoft.com/microsof...ok.Calendaring news://msnews.microsoft.com/microsof...ic.outlook.Fax news://msnews.microsoft.com/microsof...utlook.interop news://msnews.microsoft.com/microsof...tlook.printing news://msnews.microsoft.com/microsof...Program_AddIns news://msnews.microsoft.com/microsof....program_forms news://msnews.microsoft.com/microsof...ok.Program_VBA news://msnews.microsoft.com/microsof...ThirdPartyUtil -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Omicron" wrote in message oups.com... Hi Bruce, Thxs for the response. No...I've made very sure that I've clicked on the Outlook option that clearly denotes HTML format. There are three format options available: 1. Plain Text 2. HTML 3. RICH I have definitley chosen HTML as the format. I have also removed and re-installed Outlook 2007 but get the same result. It seems that whatever type of text-format this version of Outlook is generating, it isn't visible with my Outlook Express version 6.x Very odd indeed. I will not make the switch to Outlook 2007 until I'm sure that OE 6.x can read the "HTML" formatted emails I send, because I send a great deal of this type of email to relatives, etc. and they ALL use OE. Any other ideas? Thxs again. - omicron - Bruce Hagen wrote: Are you using Outlook's RTF, (Rich Text Format),? OE can't read this type of formatting. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Omicron" wrote in message ps.com... I am not certain whether the problem I'll describe is an OE6.x issue or an Outlook 2007 issue. I'd appreicate any help: I am creating email with Outlook 2007 (part of the MS Office Enterprise package). I create an email and insert a phone via the drop-down menu item that allows me to browse for a picture. I then change the background color of this email and use some of the nice fill-effects that are availabe. When I'm done the email in front of me looks fine. I then send it to an system using Outlook Express version 6.x on a WinXP system. This client is set for HTML email and has never had any problem seeing images, photos, animations, colors, sound, etc. When the above referenced emial arrives on this OE system, the user sees nothing but the name of the inserted picture and any text originally written. No picture, no color, no fill-effects. Any idea as to why this might be happening? I've NEVER used Outlook before (aways used OE). Is what I'm trying to do possible or is Outllook HTML email not visible on OE systems?? Thxs for any help. - omicron - |
#5
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No clue, but I can tell you that sending graphics using Outlook 2007 is not
a problem and they appear as intended on a system using either Outlook Express or Windows Mail. It may be the sequence of events as you originally outlined that causes the problem, i.e., you insert the picture, then do something to change the color of the background. And all that appears is the file location of the image but no image. I can't duplicate that exact behaviour because I don't really understand what you're trying to do, but if I use a stationery template in Outlook 2007 and insert a picture from the Ribbon menu, it does get embedded (and increases the file size when sent/received). So maybe one of the gurus in an Outlook newsgroup can confirm the problem for you which may be in your way of altering the background color after you've browsed to the image. Good luck. -- Jim Pickering, MVP/Windows Mail applications Please reply ONLY to newsgroup. "Omicron" wrote in message oups.com... Hi Bruce, Thxs for the response. No...I've made very sure that I've clicked on the Outlook option that clearly denotes HTML format. There are three format options available: 1. Plain Text 2. HTML 3. RICH I have definitley chosen HTML as the format. I have also removed and re-installed Outlook 2007 but get the same result. It seems that whatever type of text-format this version of Outlook is generating, it isn't visible with my Outlook Express version 6.x Very odd indeed. I will not make the switch to Outlook 2007 until I'm sure that OE 6.x can read the "HTML" formatted emails I send, because I send a great deal of this type of email to relatives, etc. and they ALL use OE. Any other ideas? Thxs again. - omicron - Bruce Hagen wrote: Are you using Outlook's RTF, (Rich Text Format),? OE can't read this type of formatting. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Omicron" wrote in message ps.com... I am not certain whether the problem I'll describe is an OE6.x issue or an Outlook 2007 issue. I'd appreicate any help: I am creating email with Outlook 2007 (part of the MS Office Enterprise package). I create an email and insert a phone via the drop-down menu item that allows me to browse for a picture. I then change the background color of this email and use some of the nice fill-effects that are availabe. When I'm done the email in front of me looks fine. I then send it to an system using Outlook Express version 6.x on a WinXP system. This client is set for HTML email and has never had any problem seeing images, photos, animations, colors, sound, etc. When the above referenced emial arrives on this OE system, the user sees nothing but the name of the inserted picture and any text originally written. No picture, no color, no fill-effects. Any idea as to why this might be happening? I've NEVER used Outlook before (aways used OE). Is what I'm trying to do possible or is Outllook HTML email not visible on OE systems?? Thxs for any help. - omicron - |
#6
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If you're on a network they may have you sending through an Exchange server
which is resetting your messages for RTF format. Have the OE user press Ctrl-F3 while viewing the message and see if there is any reference in the headers to ms-tnef -- Frank Saunders, MS-MVP OE/WM http://www.fjsmjs.com Answer in newsgroup. Don't send mail. "Omicron" wrote in message oups.com... Hi Bruce, Thxs for the response. No...I've made very sure that I've clicked on the Outlook option that clearly denotes HTML format. There are three format options available: 1. Plain Text 2. HTML 3. RICH I have definitley chosen HTML as the format. I have also removed and re-installed Outlook 2007 but get the same result. It seems that whatever type of text-format this version of Outlook is generating, it isn't visible with my Outlook Express version 6.x Very odd indeed. I will not make the switch to Outlook 2007 until I'm sure that OE 6.x can read the "HTML" formatted emails I send, because I send a great deal of this type of email to relatives, etc. and they ALL use OE. Bruce Hagen wrote: Are you using Outlook's RTF, (Rich Text Format),? OE can't read this type of formatting. "Omicron" wrote in message ps.com... I am not certain whether the problem I'll describe is an OE6.x issue or an Outlook 2007 issue. I'd appreicate any help: I am creating email with Outlook 2007 (part of the MS Office Enterprise package). I create an email and insert a phone via the drop-down menu item that allows me to browse for a picture. I then change the background color of this email and use some of the nice fill-effects that are availabe. When I'm done the email in front of me looks fine. I then send it to an system using Outlook Express version 6.x on a WinXP system. This client is set for HTML email and has never had any problem seeing images, photos, animations, colors, sound, etc. When the above referenced emial arrives on this OE system, the user sees nothing but the name of the inserted picture and any text originally written. No picture, no color, no fill-effects. Any idea as to why this might be happening? I've NEVER used Outlook before (aways used OE). Is what I'm trying to do possible or is Outllook HTML email not visible on OE systems?? |
#7
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If you like, you may send a sample message to me and I'll take a look at
it. For additional information, see the MS-TNEF WINMAIL.DAT Attachments section of Decoding Internet Attachments - A Tutorial http://pages.prodigy.net/michael_san...de.htm#ms-tnef Note that the Exchange mail server can override Outlook format settings. -- Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm "Omicron" wrote in message oups.com... Hi Bruce, Thxs for the response. No...I've made very sure that I've clicked on the Outlook option that clearly denotes HTML format. There are three format options available: 1. Plain Text 2. HTML 3. RICH I have definitley chosen HTML as the format. I have also removed and re-installed Outlook 2007 but get the same result. It seems that whatever type of text-format this version of Outlook is generating, it isn't visible with my Outlook Express version 6.x Very odd indeed. I will not make the switch to Outlook 2007 until I'm sure that OE 6.x can read the "HTML" formatted emails I send, because I send a great deal of this type of email to relatives, etc. and they ALL use OE. Any other ideas? Thxs again. - omicron - Bruce Hagen wrote: Are you using Outlook's RTF, (Rich Text Format),? OE can't read this type of formatting. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "Omicron" wrote in message ps.com... I am not certain whether the problem I'll describe is an OE6.x issue or an Outlook 2007 issue. I'd appreicate any help: I am creating email with Outlook 2007 (part of the MS Office Enterprise package). I create an email and insert a phone via the drop-down menu item that allows me to browse for a picture. I then change the background color of this email and use some of the nice fill-effects that are availabe. When I'm done the email in front of me looks fine. I then send it to an system using Outlook Express version 6.x on a WinXP system. This client is set for HTML email and has never had any problem seeing images, photos, animations, colors, sound, etc. When the above referenced emial arrives on this OE system, the user sees nothing but the name of the inserted picture and any text originally written. No picture, no color, no fill-effects. Any idea as to why this might be happening? I've NEVER used Outlook before (aways used OE). Is what I'm trying to do possible or is Outllook HTML email not visible on OE systems?? Thxs for any help. - omicron - |
#8
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