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#1
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I can't send e-mail attachments of any kind/size and only the occasional sent
e-mail actually makes it to its destination. Most ougoing mail gets stuck in the Outbox then after a minute a pop up window says: "Your SMTP server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond." If I click "Yes" this same message comes back up. Incoming messages are received. I have Windows XP. I think that I have Outlook Express version 6, but I'm not totally sure (I just inherited this computer), nor do I know how to find that out using the computer. I contacted my ISP and they said everything checked out on their end, and we double checked the settings on my computer. They said it has to be the Outlook Express program. Any ideas? |
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#2
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When you Send and Receive in the Window that appears is an Error tab.
To see it you need to have selected Details by clicking on the Detail button. What does the Error Reoport say? Copy and paste a copy in a further message here. You may need to click on the tiny "icon" in bottom right of the Window to pin the window to stop it closing before you have got the Error details. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ RankAmateur2 wrote: I can't send e-mail attachments of any kind/size and only the occasional sent e-mail actually makes it to its destination. Most ougoing mail gets stuck in the Outbox then after a minute a pop up window says: "Your SMTP server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond." If I click "Yes" this same message comes back up. Incoming messages are received. I have Windows XP. I think that I have Outlook Express version 6, but I'm not totally sure (I just inherited this computer), nor do I know how to find that out using the computer. I contacted my ISP and they said everything checked out on their end, and we double checked the settings on my computer. They said it has to be the Outlook Express program. Any ideas? When you send and recive |
#3
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Is your antivirus program scanning emails.
Turn off the email scan. -- Ronald Sommer "RankAmateur2" wrote in message ... :I can't send e-mail attachments of any kind/size and only the occasional sent : e-mail actually makes it to its destination. Most ougoing mail gets stuck in : the Outbox then after a minute a pop up window says: "Your SMTP server has : not responded in 60 seconds. Would you like to wait another 60 seconds for : the server to respond." If I click "Yes" this same message comes back up. : Incoming messages are received. I have Windows XP. I think that I have : Outlook Express version 6, but I'm not totally sure (I just inherited this : computer), nor do I know how to find that out using the computer. I contacted : my ISP and they said everything checked out on their end, and we double : checked the settings on my computer. They said it has to be the Outlook : Express program. Any ideas? |
#5
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Disable email scanning by your anti-virus application. It provides no
additional protection and even Symantec says it's not necessary: paste Disabling Email Scanning does not leave you unprotected against viruses that are distributed as email attachments. Norton AntiVirus Auto-Protect scans incoming files as they are saved to your hard drive, including email and email attachments. Email Scanning is just another layer on top of this. To make sure that Auto-Protect is providing the maximum protection, keep Auto-Protect enabled and run LiveUpdate regularly to ensure that you have the most recent virus definitions. /paste http://service1.symantec.com/SUPPORT...02111812533106 Troubleshooting error messages that you receive when you are using OL and OE http://support.microsoft.com/?kbid=813514 -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE, OE, Security, Shell/User) RankAmateur2 wrote: I can't send e-mail attachments of any kind/size and only the occasional sent e-mail actually makes it to its destination. Most ougoing mail gets stuck in the Outbox then after a minute a pop up window says: "Your SMTP server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond." If I click "Yes" this same message comes back up. Incoming messages are received. I have Windows XP. I think that I have Outlook Express version 6, but I'm not totally sure (I just inherited this computer), nor do I know how to find that out using the computer. I contacted my ISP and they said everything checked out on their end, and we double checked the settings on my computer. They said it has to be the Outlook Express program. Any ideas? |
#6
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![]() In the link below is a pictorial illustration of the Send and Receive Window, which what is difficult to desribe using words much easier to understand. It's some way down the page immediately under testing your account. http://www.hypermart.com/info/tutorial.bml?id=4&step=4 -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Gerry Cornell wrote: When you Send and Receive in the Window that appears is an Error tab. To see it you need to have selected Details by clicking on the Detail button. What does the Error Reoport say? Copy and paste a copy in a further message here. You may need to click on the tiny "icon" in bottom right of the Window to pin the window to stop it closing before you have got the Error details. RankAmateur2 wrote: I can't send e-mail attachments of any kind/size and only the occasional sent e-mail actually makes it to its destination. Most ougoing mail gets stuck in the Outbox then after a minute a pop up window says: "Your SMTP server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond." If I click "Yes" this same message comes back up. Incoming messages are received. I have Windows XP. I think that I have Outlook Express version 6, but I'm not totally sure (I just inherited this computer), nor do I know how to find that out using the computer. I contacted my ISP and they said everything checked out on their end, and we double checked the settings on my computer. They said it has to be the Outlook Express program. Any ideas? When you send and recive |
#7
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An error message is never generated. It just keeps telling me "Your SMTP
server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond" over and over again, while the outgoing messages remain stuck in the Outbox. "Gerry Cornell" wrote: When you Send and Receive in the Window that appears is an Error tab. To see it you need to have selected Details by clicking on the Detail button. What does the Error Reoport say? Copy and paste a copy in a further message here. You may need to click on the tiny "icon" in bottom right of the Window to pin the window to stop it closing before you have got the Error details. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ RankAmateur2 wrote: I can't send e-mail attachments of any kind/size and only the occasional sent e-mail actually makes it to its destination. Most ougoing mail gets stuck in the Outbox then after a minute a pop up window says: "Your SMTP server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond." If I click "Yes" this same message comes back up. Incoming messages are received. I have Windows XP. I think that I have Outlook Express version 6, but I'm not totally sure (I just inherited this computer), nor do I know how to find that out using the computer. I contacted my ISP and they said everything checked out on their end, and we double checked the settings on my computer. They said it has to be the Outlook Express program. Any ideas? When you send and recive |
#8
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I didn't even have antivirus installed (nor a firewall), so that's not the
problem. I've since installed free versions of Zonealarm firewall and AVG antivirus. "Ron Sommer" wrote: Is your antivirus program scanning emails. Turn off the email scan. -- Ronald Sommer "RankAmateur2" wrote in message ... :I can't send e-mail attachments of any kind/size and only the occasional sent : e-mail actually makes it to its destination. Most ougoing mail gets stuck in : the Outbox then after a minute a pop up window says: "Your SMTP server has : not responded in 60 seconds. Would you like to wait another 60 seconds for : the server to respond." If I click "Yes" this same message comes back up. : Incoming messages are received. I have Windows XP. I think that I have : Outlook Express version 6, but I'm not totally sure (I just inherited this : computer), nor do I know how to find that out using the computer. I contacted : my ISP and they said everything checked out on their end, and we double : checked the settings on my computer. They said it has to be the Outlook : Express program. Any ideas? |
#9
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No and no.
What exactly do you mean by "you need to set the computer up for your usage"? Please be very descriptive and basic--I'm no computer whiz! "mikey" wrote: are you using the same ISP that the original owner used. are you using the same email address that the original owner used. if NO to either/both you need to set the computer up for your usage. "RankAmateur2" wrote in message ... I can't send e-mail attachments of any kind/size and only the occasional sent e-mail actually makes it to its destination. Most ougoing mail gets stuck in the Outbox then after a minute a pop up window says: "Your SMTP server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond." If I click "Yes" this same message comes back up. Incoming messages are received. I have Windows XP. I think that I have Outlook Express version 6, but I'm not totally sure (I just inherited this computer), nor do I know how to find that out using the computer. I contacted my ISP and they said everything checked out on their end, and we double checked the settings on my computer. They said it has to be the Outlook Express program. Any ideas? |
#10
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First, turn off e-mail scanning in your anti-virus program. It is a
redundant layer of protection that eats up CPUs, slows down sending and receiving, and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for lose of messages. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 If that doesn't do it: Do the following for the Outbox, and if the problem persists, repeat for Sent Items after you move any messages you wish to save to a local folder you create. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Press the Tab key to highlight the folder location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the location in the box - Click OK and you'll see the OE files. Otherwise, write the location down and navigate to it in Windows Explorer. In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options Icon | View, or in Windows Explorer | Tools | Folder Options | View. With OE closed, find the DBX file for the folder in question {Outbox.dbx} and delete it. A new one will be created automatically when you open OE. General precautions for Outlook Express: Do not archive mail in default OE folders. They will eventually become corrupt. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 100MB, and Default folders as empty as is feasible. After you are done, follow up by compacting your folders manually while working *offline* and do it often. Click on Outlook Express at the top of the folder tree so no folders are open. Then: File | Work Offline (or double click Working Online in the Status Bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs and causes a multitude of problems such as time-outs and account setting changes. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 In Tools | Options | Maintenance: Uncheck Compact messages in background and leave it unchecked. {N/A if running XP/SP2}. -- Bruce Hagen MS-MVP Outlook Express ~IB-CA~ "RankAmateur2" wrote in message ... An error message is never generated. It just keeps telling me "Your SMTP server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond" over and over again, while the outgoing messages remain stuck in the Outbox. "Gerry Cornell" wrote: When you Send and Receive in the Window that appears is an Error tab. To see it you need to have selected Details by clicking on the Detail button. What does the Error Reoport say? Copy and paste a copy in a further message here. You may need to click on the tiny "icon" in bottom right of the Window to pin the window to stop it closing before you have got the Error details. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ RankAmateur2 wrote: I can't send e-mail attachments of any kind/size and only the occasional sent e-mail actually makes it to its destination. Most ougoing mail gets stuck in the Outbox then after a minute a pop up window says: "Your SMTP server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond." If I click "Yes" this same message comes back up. Incoming messages are received. I have Windows XP. I think that I have Outlook Express version 6, but I'm not totally sure (I just inherited this computer), nor do I know how to find that out using the computer. I contacted my ISP and they said everything checked out on their end, and we double checked the settings on my computer. They said it has to be the Outlook Express program. Any ideas? When you send and recive |
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