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OE Crashed



 
 
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  #1  
Old December 25th 06, 08:00 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
XRaySpeX
external usenet poster
 
Posts: 14
Default OE Crashed

Or is this message stuck in the Inbox, still being downloaded from your server?

If so, it is probably a corrupt email that has got as far as the server.
In this case you will need to connect direct to your server,
using its Web email client if it supplies one or
using TELNET to port 110, if it is a POP3 server, and issue raw POP3 commands,
to delete the offending msg directly at the server.

"ckfox" wrote:
My OE is stuck on one email that it will not let me delete. this happened on
12/23 since then i have downloaded every fix it from Microsoft. I have all up
to date anti virus and internet securities, even windows defender.
when i mean stuck i mean i cant rec or send i cant touch anything on my OE
it is drozen on that one email... I have been trying to fix this and im at my
wits end.
Help me please!!!

Cinthia

  #2  
Old December 25th 06, 09:26 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
ckfox
external usenet poster
 
Posts: 5
Default OE Crashed

Hi all yes its stuck in my Inbox.. I have a pop3. But i cant touch anything
in the OE frame. not edit, tools file anything. It will let me minimize and
close and that is it.
Cinthia

"XRaySpeX" wrote:

Or is this message stuck in the Inbox, still being downloaded from your server?

If so, it is probably a corrupt email that has got as far as the server.
In this case you will need to connect direct to your server,
using its Web email client if it supplies one or
using TELNET to port 110, if it is a POP3 server, and issue raw POP3 commands,
to delete the offending msg directly at the server.

"ckfox" wrote:
My OE is stuck on one email that it will not let me delete. this happened on
12/23 since then i have downloaded every fix it from Microsoft. I have all up
to date anti virus and internet securities, even windows defender.
when i mean stuck i mean i cant rec or send i cant touch anything on my OE
it is drozen on that one email... I have been trying to fix this and im at my
wits end.
Help me please!!!

Cinthia

  #3  
Old December 25th 06, 09:31 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default OE Crashed

Are you able to move other messages you want to keep out of the Inbox to
another folder. Let us know.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"ckfox" wrote in message
...
Hi all yes its stuck in my Inbox.. I have a pop3. But i cant touch
anything
in the OE frame. not edit, tools file anything. It will let me minimize
and
close and that is it.
Cinthia

"XRaySpeX" wrote:

Or is this message stuck in the Inbox, still being downloaded from your
server?

If so, it is probably a corrupt email that has got as far as the server.
In this case you will need to connect direct to your server,
using its Web email client if it supplies one or
using TELNET to port 110, if it is a POP3 server, and issue raw POP3
commands,
to delete the offending msg directly at the server.

"ckfox" wrote:
My OE is stuck on one email that it will not let me delete. this
happened on
12/23 since then i have downloaded every fix it from Microsoft. I have
all up
to date anti virus and internet securities, even windows defender.
when i mean stuck i mean i cant rec or send i cant touch anything on my
OE
it is drozen on that one email... I have been trying to fix this and im
at my
wits end.
Help me please!!!

Cinthia


  #4  
Old December 25th 06, 09:49 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
ckfox
external usenet poster
 
Posts: 5
Default OE Crashed

Hi Bruce Merry Xmas all and ty for trying to help me.
No i cant engage in anything at all. This is the only message dispalying in
my inbox. It will let me minimize and delete and that is it. The cursosr
stays as an hourglass if im anywhere in the Oe frame. I should also let you
know this is win xp. Dell computer about 4 years old. First problem i have
ever had. I have also did the scan disk and defrag. Just incase i could get
lucky..lol
Cinthia

"Bruce Hagen" wrote:

Are you able to move other messages you want to keep out of the Inbox to
another folder. Let us know.
--
Bruce Hagen
MS-MVP Outlook Express

  #5  
Old December 25th 06, 09:55 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default OE Crashed

OK. If this is the only message in your Inbox, and you have no other mail
there you want, the fix is easy.

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable Show
Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the Inbox.dbx and delete it. A new,
empty one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"ckfox" wrote in message
...
Hi Bruce Merry Xmas all and ty for trying to help me.
No i cant engage in anything at all. This is the only message dispalying
in
my inbox. It will let me minimize and delete and that is it. The cursosr
stays as an hourglass if im anywhere in the Oe frame. I should also let
you
know this is win xp. Dell computer about 4 years old. First problem i have
ever had. I have also did the scan disk and defrag. Just incase i could
get
lucky..lol
Cinthia

"Bruce Hagen" wrote:

Are you able to move other messages you want to keep out of the Inbox to
another folder. Let us know.
--
Bruce Hagen
MS-MVP Outlook Express


  #6  
Old December 25th 06, 10:29 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
ckfox
external usenet poster
 
Posts: 5
Default OE Crashed

Oh boy bruce your talking to a real newbie here..lol I cant hit the any
button on my OE. I did un hide the hidden folders i new how to do that. But i
can not find where my OE would be folder wise. So sorry for the inconvenience.
Cinthia


"Bruce Hagen" wrote:

OK. If this is the only message in your Inbox, and you have no other mail
there you want, the fix is easy.

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable Show
Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the Inbox.dbx and delete it. A new,
empty one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"ckfox" wrote in message
...
Hi Bruce Merry Xmas all and ty for trying to help me.
No i cant engage in anything at all. This is the only message dispalying
in
my inbox. It will let me minimize and delete and that is it. The cursosr
stays as an hourglass if im anywhere in the Oe frame. I should also let
you
know this is win xp. Dell computer about 4 years old. First problem i have
ever had. I have also did the scan disk and defrag. Just incase i could
get
lucky..lol
Cinthia

"Bruce Hagen" wrote:

Are you able to move other messages you want to keep out of the Inbox to
another folder. Let us know.
--
Bruce Hagen
MS-MVP Outlook Express



  #7  
Old December 25th 06, 10:39 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
external usenet poster
 
Posts: 10,210
Default OE Crashed

You can do a search for *.dbx and that will tell you the location of the dbx
files.

Or, the path in Windows Explorer should be very similar to this:

C:\Documents and Settings\Your Name\Local Settings\Application
Data\Identities\{Long string of letters and numbers}\Microsoft\Outlook
Express.

When you click on Outlook Express, you will see the dbx files in the right
pane. Right click on the Inbox and delete it.

Make sure OE is closed first.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"ckfox" wrote in message
...
Oh boy bruce your talking to a real newbie here..lol I cant hit the any
button on my OE. I did un hide the hidden folders i new how to do that.
But i
can not find where my OE would be folder wise. So sorry for the
inconvenience.
Cinthia


"Bruce Hagen" wrote:

OK. If this is the only message in your Inbox, and you have no other mail
there you want, the fix is easy.

Tools | Options | Maintenance | Store folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In Windows XP, 2K & 2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Explorer, you must enable Show
Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the Inbox.dbx and delete it. A new,
empty one will be created automatically when you open OE.

Do not archive mail in default OE folders. They will eventually become
corrupted. Create your own user defined folders for storing mail and move
your mail to them. Empty Deleted Items folder regularly. Keep user
created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"ckfox" wrote in message
...
Hi Bruce Merry Xmas all and ty for trying to help me.
No i cant engage in anything at all. This is the only message
dispalying
in
my inbox. It will let me minimize and delete and that is it. The
cursosr
stays as an hourglass if im anywhere in the Oe frame. I should also let
you
know this is win xp. Dell computer about 4 years old. First problem i
have
ever had. I have also did the scan disk and defrag. Just incase i could
get
lucky..lol
Cinthia

"Bruce Hagen" wrote:

Are you able to move other messages you want to keep out of the Inbox
to
another folder. Let us know.
--
Bruce Hagen
MS-MVP Outlook Express




 




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