I send an email about a problem with some software. Under format the Plain
Text is used but the one receiving the email tells me that they are
receiving nothing for a blank email. Would someone tell me what is causing
this.

Does the message look OK in your Sent Items folder?

Look at Tools, Options, Send, Mail, Plain Text Settings. If you have
MIME selected, the Text Encoding should be either NONE or
Quoted-Printable. If you have Base64 selected, some mail recipients
won't be able to read it or filtering software at their end might remove
it as potential spam or virus.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Ike Fontenot" wrote in message
...
I send an email about a problem with some software. Under format the
Plain Text is used but the one receiving the email tells me that they
are receiving nothing for a blank email. Would someone tell me what is
causing this.

The email looks OK in the send folder. The setting are as you listed below.
Base 64 is not selected. Those folks will not answer my email concerning the
problems I am having with the software. Thank you! Do you have more
suggestion?

"Michael Santovec" wrote in message
...
Does the message look OK in your Sent Items folder?

Look at Tools, Options, Send, Mail, Plain Text Settings. If you have MIME
selected, the Text Encoding should be either NONE or Quoted-Printable. If
you have Base64 selected, some mail recipients won't be able to read it or
filtering software at their end might remove it as potential spam or
virus.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Ike Fontenot" wrote in message
...
I send an email about a problem with some software. Under format the
Plain Text is used but the one receiving the email tells me that they are
receiving nothing for a blank email. Would someone tell me what is causing
this.

If you like, send a sample e-mail to me and I'll take a look at it to
see if there is anything that might cause a problem.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Ike Fontenot" wrote in message
...
The email looks OK in the send folder. The setting are as you listed
below. Base 64 is not selected. Those folks will not answer my email
concerning the problems I am having with the software. Thank you! Do
you have more suggestion?

"Michael Santovec" wrote in message
...
Does the message look OK in your Sent Items folder?

Look at Tools, Options, Send, Mail, Plain Text Settings. If you have
MIME selected, the Text Encoding should be either NONE or
Quoted-Printable. If you have Base64 selected, some mail recipients
won't be able to read it or filtering software at their end might
remove it as potential spam or virus.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"Ike Fontenot" wrote in message
...
I send an email about a problem with some software. Under format the
Plain Text is used but the one receiving the email tells me that they
are receiving nothing for a blank email. Would someone tell me what
is causing this.