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  #1  
Old January 8th 07, 09:12 AM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
BarbaraNZ
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Posts: 1
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Since changing to broadband internet access (faster than dial up) and email
address most times I receive an email there is a a paper clip icon indicating
an attachment. When in reality there is no attachment. If I email myself a
blank email with no attachment it comes into my inbox with a paper clip.
It may be causing my emails to look like spam in a friends computer with
(Spam) complete with brackets in the header and therefore going into the
Deleted Items. Or this may be an unrelated issue.

  #2  
Old January 8th 07, 01:16 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Frank Saunders, MS-MVP OE/WM
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Posts: 1,196
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"BarbaraNZ" wrote in message
...
Since changing to broadband internet access (faster than dial up) and
email
address most times I receive an email there is a a paper clip icon
indicating
an attachment. When in reality there is no attachment. If I email myself
a
blank email with no attachment it comes into my inbox with a paper clip.
It may be causing my emails to look like spam in a friends computer with
(Spam) complete with brackets in the header and therefore going into the
Deleted Items. Or this may be an unrelated issue.


This is usually caused by an anti-spam program or an anti-virus set to scan
email.

Turn off email scanning in your anti-virus. It provides no added
protection. After doing so it may be necessary to reset the server names in
OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.


  #3  
Old January 8th 07, 03:53 PM posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
Bruce Hagen
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Posts: 10,210
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If the message contains any HTML and you are reading in Plain Text, you will
see the paper clip.

Also, if you are using AVG for your anti-virus and have e-mail scanning
enabled, that can cause the issue as well. Normally, I would just say to
turn off the e-mail scanning feature. It is a redundant layer of protection
that eats up CPUs and causes a multitude of problems such as time-outs and
account setting changes. Your up-to-date A/V program will continue to
protect you sufficiently. However, with AVG you need to remove and
reinstall AVG and choose Custom Mode. Uncheck E-mail Scanning when you see
that option. For some reason, just unchecking it in the security center
causes a conflict with the Windows Security Center.

See:
http://forum.grisoft.cz/freeforum/re...?3,76131,76141
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"BarbaraNZ" wrote in message
...
Since changing to broadband internet access (faster than dial up) and
email
address most times I receive an email there is a a paper clip icon
indicating
an attachment. When in reality there is no attachment. If I email myself
a
blank email with no attachment it comes into my inbox with a paper clip.
It may be causing my emails to look like spam in a friends computer with
(Spam) complete with brackets in the header and therefore going into the
Deleted Items. Or this may be an unrelated issue.


 




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