Hi all,

I have 3 pc sharing one email account. All 3 pc have been set the Leave
a copy on server for xx days. Everything works fine for few months.
But on one fine day, one of the pc setting for Leave a copy on server
has gone. I have confirmed with the user whether he has meddle with the
setting but the answer is no.

Do all of you out there have this kind of strange issue?

Rgds

Disable any anti-spam applications and scanning of incoming/outgoing email
by the anti-virus application.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

Ace Tan wrote:
Hi all,

I have 3 pc sharing one email account. All 3 pc have been set the Leave
a copy on server for xx days. Everything works fine for few months.
But on one fine day, one of the pc setting for Leave a copy on server
has gone. I have confirmed with the user whether he has meddle with the
setting but the answer is no.

Do all of you out there have this kind of strange issue?

Rgds

i have no anti-spam applications installed on the pc. Scanning of
inoming/outgoing email by anti-virus application is activated.

PA Bear wrote:
Disable any anti-spam applications and scanning of incoming/outgoing
email by the anti-virus application.

"Ace Tan" wrote in message
...
i have no anti-spam applications installed on the pc. Scanning of
inoming/outgoing email by anti-virus application is activated.


Well turn it off. It provides no added protection. After doing so it may
be necessary to reset the server names in OE.

The Other E-Mail Threat: File Corruption in Outlook Express
Published: November 18, 2004
By Tom Koch
http://www.microsoft.com/windows/IE/...orruption.mspx

Email scanning slows down Sending and Receiving, sometimes enough that OE
times out. Since some of the received messages have large (often virus)
attachments, which exasperates the problem.
Some Comcast users have found it necessary to totally uninstall Norton and
switch to the free AVG with mail scanning off. Norton invented email
scanning and here's what they say:

"Disabling Email Scanning does not leave you unprotected against viruses
that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions."
http://service1.symantec.com/SUPPORT...256c7500723cf0

"...your computer is protected if Auto-Protect is enabled. Auto-Protect
scans any incoming files, including email attachments, when the files are
saved to your hard drive."
http://service1.symantec.com/SUPPORT...01100907323806

"NAV provides multiple layers of protection. Email scanning is just one of
those layers. Even if you are not running Email Scanning, your computer is
protected against viruses that are distributed as email attachments by NAV
Auto-Protect. Auto-Protect will scan any incoming files, including email
attachments, as they are saved to your hard drive. To make sure that
Auto-Protect is providing the maximum protection, keep Auto-Protect enabled
and run LiveUpdate regularly to ensure that you have the most recent virus
definitions."
http://service1.symantec.com/SUPPORT...= bar_sch_nam

See also
http://help.expedient.com/mailnews/n...ntivirus.shtml

So Symantec used to say this often and clearly. The newer stuff doesn't
have the statement included as it was considered an embarrassment. If you
know anyone who programs for Norton try to get them to talk about it.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

"Ace Tan" wrote in message
...
i have no anti-spam applications installed on the pc. Scanning of
inoming/outgoing email by anti-virus application is activated.


What is happening is that the anti-virus is interposing a proxy between OE
and the mail server. It is telling OE that the mail was sent even though
the server timed out and the mail was never actually sent. Turn off email
scanning. See my first post.

--
Frank Saunders, MS-MVP OE/WM
http://www.fjsmjs.com
Answer in newsgroup. Don't send mail.

Hi Frank,

Seems like the setting for Leave a copy on server still goes off after I
have disable email scanning.


Frank Saunders, MS-MVP OE/WM wrote:
"Ace Tan" wrote in message
...

i have no anti-spam applications installed on the pc. Scanning of
inoming/outgoing email by anti-virus application is activated.



What is happening is that the anti-virus is interposing a proxy between
OE and the mail server. It is telling OE that the mail was sent even
though the server timed out and the mail was never actually sent. Turn
off email scanning. See my first post.

You should be able to turn it back on. If it won't stick it might be a
security program blocking the Registry change it needs to make. A few of
the programs now doing this a
Ad-aware's Ad-Watch
McAfee VirusScan and/or Antispyware
Norton AV
Spyware Blaster
Spybot Tools IE Tweaks
Spybot- Teatimer
Spysweeper
Windows Defender
Zone Alarm (free) 6.5 Reported to be fixed in later versions.

In the case of Zone Alarm 6.5 or Norton 2007 it actually has to be
uninstalled. Make sure the Windows Firewall is turned on until you
reinstall Zone Alarm.

Boot into Safe Mode with Networking with Networking and try the change.

"Ace Tan" wrote in message
...
Hi Frank,

Seems like the setting for Leave a copy on server still goes off after I
have disable email scanning.

Frank Saunders, MS-MVP OE/WM wrote:
"Ace Tan" wrote in message
...

i have no anti-spam applications installed on the pc. Scanning of
inoming/outgoing email by anti-virus application is activated.

What is happening is that the anti-virus is interposing a proxy between
OE and the mail server. It is telling OE that the mail was sent even
though the server timed out and the mail was never actually sent. Turn
off email scanning. See my first post.

Leave email scanning disabled.

Your current Identity may have been damaged by the anti-virus application,
especially if its the default Main Identity. Try one or more of your
accounts in a new Named Identity (File Identities Add new identity).
Assuming "Leave copies of messages on the server" stays checked now, (1)
compact all folders in the old identity, (2) import messages from the old
identity into the new one, and then (3) delete the old one (File
Identities Manage Identities).

If you continue to find the option unchecked when you close/open OE or
reboot, understand that options/settings in several third-party applications
may be disallowing the change from "sticking".. These include Ad-aware's
Ad-Watch, Spybot Tea Timer, SpywareBlaster, SpySweeper, Norton AntiVirus,
McAfee VirusScan and/or Antispyware, and Zone Alarm (Free and Pro).

To avoid such corruption in futu

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [not available in SP2] and frequently
perform a manual compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm

- WinXP SP2 only: Do not shut down your machine while Windows is
automatically compacting your message store.

- Your anti-virus application's email scanning feature can also cause such
corruption. Disable it. It provides no additional protection.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)

Ace Tan wrote:
Hi Frank,

Seems like the setting for Leave a copy on server still goes off after I
have disable email scanning.


Frank Saunders, MS-MVP OE/WM wrote:
"Ace Tan" wrote in message
...

i have no anti-spam applications installed on the pc. Scanning of
inoming/outgoing email by anti-virus application is activated.



What is happening is that the anti-virus is interposing a proxy between
OE and the mail server. It is telling OE that the mail was sent even
though the server timed out and the mail was never actually sent. Turn
off email scanning. See my first post.